I have had accounts with many banks over the last 40+ years. However none of held a candle to the…read moreastounding service I have gotten at Northwest. They have been on top of potential threats, decent hours, and the staff at the Red Lion PA branch is the reason I have gone from 1 account to 5. They know me by name, treat me with respect but by and large Jean has been amazing. Any concerns I have with an account or limitations I have due to disabilities are addressed and more importantly followed through. For example today I was parked outside and I was not able to easily come in she was kind enough to aid me outside without being asked. I was unable to use drive through due to the physical weight of a transacation. Thank you Ms. Jean

I deposited a check on Monday of last week and asked 3 times would it clear by this Monday knowing…read moreit was MLK day. I was told 3 times the computer showed it would post by today. So I wrote a check out for today for a down payment on my Truck. If this check bounces I will be leaving this bank. I will not tolerate being lied to. There is no way of minimizing the fact that I was lied to. I have been with this Credit Union for over ten years. I would also like to add if this check bounces I will not be paying any kind of fee to the bank. I have Toyota my word and this credit union has made me look like a fool and a lier for the last time.

My two grandsons have savings accounts at the White Rose in Dallastown of which I add monies to for…read moregifts. I stopped there for change for $60 because I needed some quarters and smaller bills for the boys. The facility would not give me change because my name is not literally on their accounts. That's a poor customer service and they will not gain new customers, especially me, after that incident. M and T was happy to give me change.