Service provided by this bank is excellent. At present they allowing customers to enter the lobby…read moreareas with mask wearing even though you might be vaccinated. It is difficult to ask questions about vaccinated or not. Anyway I do my most banking via drive up window which has cameras which allows both parties to see . I decided today to capture today's experience on writing this piece and taking some photos. As a note I read an article in paper that this is One of the best bank in NY state with branches all over !! Just a node to give five star rating... great Job by care taking employees of the bank.

The bank employees are wonderful here! They go above and beyond to make their customers happy.read more

I can't count how many times my Vision's checking account was compromised. Purchases were made…read morethat, I did not approve. I have issued so many new debit cards due to this. When my card was compromised, Visions charged me overdraft fees. Customer service SUCKS! If you have an account issue on a weekend they do not customer service. You have to wait until Monday. FVFCU!!!!!!!!!!!!!!!!!!!

Visions took care of me like family. I was with another CU in Ithaca for 23 years and "it" was…read moreantiquated compared to the services and Internet banking apps of Visions. In this financial environment I feel as safe as can be with Visions. I Love em. Jim Newfield NY

We have always had positive experiences with Paula for advice, home equity loans, and more…read more Citizens Bank is our "Go To" for banks.

Worst bank ever. My credit card got misplaced in Nyc. 3 hours away. I transferred my money to venmo…read morebut I couldn't see how much balance I had because the app never works. How can a banking app never work people need to use that daily to keep track of the money. It charged me a lot of money and I couldn't even disable it because it said use the app. I'm definitely transferring bank after this. I hope people stop using this shitty bank and they go out of business. Never use this bank

This company Chemung Canal Trust puts vehicles up for auction at Copart for export in parts only…read moreand with liens. You don't provide a lien release letter either before or after receiving payment for the auction, which is obviously also paid by the insurance company. You need to immediately help people like me who are exporters so we can get our paid-for vehicles out of the country quickly. You shouldn't be putting these kinds of vehicles up for auction to avoid dealing with these problems. Need Support and Help Now

Everytime I go into this place with my client there is another person who gives me a little more…read morefaith in humans char was great the other day when we came into the bank and she went out of her way to help the elderly women who I was with, she stopped what she was doing and came to help her and was very personable!!! THANKS CHAR!!

I guess everyone has problems with various offices. Also various offices meet peoples needs without…read moreany issues. I love the Vestal office in the Vestal Plaza. The employees are always friendly and helpful. I will go out of my way to visit there though I live in Johnson City (hint, hint)

Have someone help your customers I walked out today because no one was at the front and I sat down…read moreand just sat there until I left. I went to Endicott always someone there to assist when you walk in