I've been going to the surgery for around 10 years now, and in that time, I've never once had any…read moremajor trouble with the staff, doctors or nurses. The waiting area inside is spacious and pleasant, with comfortable chairs, the receptionists are polite and welcoming and medical staff have, in my experience, always held a good balance of friendliness and professionalism. A small off-road parking area is on-hand outside for those of you who drive (which is great, considering the fact the surgery is right off a busy roundabout!) and there is a wide range of informative leaflets and posters available in the waiting areas, some of which may be a little daunting for small children, but nevertheless useful and necessary for the environment. I'd definitely recommend this friendly practice to anyone seeking efficient, pleasant healthcare.

I CANNOT praise the doctors highly enough - not so certain members of the reception staff! I suffer…read morefrom PTSD, and I can suffer from severe panic attacks. This happened recently, and it caused me to faint. Later I was told that the receptionist said "Oh he's done this before - I'm on ho,d on the phone". NONE of the staff came to see if I was OK, and apparently I was left lying on the reception floor for several minutes UNATTENDED. I'm sorry, but at what point is it a sackable offence to OPENLY show contempt for patients in front of other patients? Eventually when I regained consciousness, I managed to take a seat, and was treated AS USUAL with care consideration and understanding by one of the doctors! Would they have ignored me if a woman had a panic attack? Sorry but in MY view, this is GROSS MISCONDUCT. I've seen some callous medical receptionists before, but this one was OPENLY HOSTILE. Hardly the face of the caring NHS!

I have been going to Bulkington Surgery for years now and I think it is a fantastic doctors. If…read morethey are taking on more NHS patients and you live in the area then I would certainly try to get in. Dr Jennings and Dr Paul are lovely and the receptionists are really rather nice as Doctors receptionists go! Its hard to get an appointment in advance but they save extras each day, so if you call before 9am you can usually get in that day. They also offer telephone consultation which is helpful if you are really ill or cant drive. Its got a decent car park so its easy to access. 10 / 10!

I always have an excellent experience at Harborne Medical Practice. This week I needEd a procedure…read moreand completed the appointment request form online. Within 2 hours I had my appointment with Dr Mohammed (as requested) for a day that suited me. My appointment as always was superb, Dr Mohammed always remembers me, gives excellent advice and gives the best (pain free) hydrocortisone injections! I have been with this practice all of my life and seen them grow from Dr Mr and Dr Mrs Mcrann. to the state of the art care they now offer. yes, they get busy, but if needed a doctor will always see you. The reception staff are patient, kind and caring too.

I have been going to Harborne Medical Practice for years. Without wanting to bore you too much with…read moremy medical history (which is rather boring anyway and mainly consists of dodgy throats and the occasional jippy shoulder) I can say that every doctor I've seen here has been absolutely lovely - even when I've got carried away and misdiagnosed myself with something rare and life threatening (the joys of looking up symptoms on Google eh?) and it turns out all I've got is a slight case of tonsillitis. Which kills by the way. It's a big place with regular smoking cessation, diabetes and stress clinics. They have a team of very nice nurses and the reception staff are smiley and kind. They used to play rather annoying muzak but seem to have stopped that in recent years, although the kiddies soft toy play area can sometimes get a bit noisy - not ideal if you are a migraine sufferer. You can always get an appointment - the only downer is the lack of reading material - Golf magazines and leaflets on COPD feature heavily. Hopefully you won't need to use a doctor much, but if you do find yourself looking for one in the Harborne area, then this comes recommended.

Hillmeads surgery is just your typical local doctors for around the Kings Norton, Hawksley and Pool…read moreFarm areas. It's family and children friendly, providing a petite little children's area in the corner of the waiting room as well as spaces for prams and push-chairs by the entrance which is easily accessible via the ramp into the surgery. The nurses and doctors here provide advice, support and inform patients of any matters caused for concern as well as supplying many means of actions to help their patients. If you're living locally around the area I would suggest registering with this NHS surgery as all nurses, doctors and reception staff are extremely helpful, gentle and informative with any queries you may have with them.

s a patient of 34 years at this practice I highly recommend Riverbrook to those people who are…read morelooking to register at a surgery. The Doctors are excellent, easy to talk to and they are incredibly caring. The Receptionists I can not fault, they too are professional and friendly. The Nurses are equally as kind and professional, especially Cheryl. Wonderful all round. Tracey Heraper

I have been a patient at this practice for 30 years and I've always considered myself lucky to have…read moresuch good doctors should the need arise. However sadly I cannot recommend this surgery at all. It started changing during COVID which was standard for all surgeries I believe. But I've had such problems trying to see a doctor. Indeed I haven't seen a GP now for nearly 5 years. I've used 111 when I was desperate and on occasion gone to A&E which I don't really want to as they are stretched enough. My last telephone appointment resulted is the doctor emailing a leaflet to me as the solution to a problem that is still not resolved. I also understand that 4 Doctors have transferred to the Manor practice from here. Heaven knows how elderly people get on. It appears that the GPs are inaccessible.

As a patient at this practice for over 20 years (man and boy etc) and having heard some of the…read morehorror stories of friends experiences with doctors, I can say that I am more than happy with the treatment and service I receive at James Preston. The building itself houses two practices, Manor and Vesey. A lady who did some work there once told me that the receptionists for both practices, even though they sit behind the same counter, are very separate to the point of not just having separate stationery but having separate Christmas parties. Strange tribal behaviour aside, the doctors of the Vesey practice have, by and large, always been helpful and approachable. I won't go into details of my medical history but there are times when I've been helped in far more constructive ways than being thrown on medication or told to 'pull myself together' or any of that nonsense. The practice nurses are all lovely too should you need a spot of ear-syringing or the odd stitch removing. A doctors surgery isn't the sort of place you want to have to visit too often but if you ever have to, the Vesey Practice is a safe pair of hands to be in.

Appointments: It can be a pain booking an appointment by phone; even if you phone at 8am on the…read moredot, you will be in a waiting list. Therefore, I would recommend either walking in at 8am and booking your appointment, or going in and asking for the online Patient Access details, and setting that up - then you can book online appointments (they have slots specifically for online). Staff: I have always had a good experience with the staff, Dr Balraj, Dr Mita, Nurse Dawn, etc, are all very kind. The receptionists are also kind. Waiting times: They have usually not been an issue - if I arrive on time, I am seen within 10 minutes. Pharmacist: There's a pharmacist next door so you can easily get your prescriptions.

So, I was advised by my lovely Doctor that I am developing RSI and was referred for Physiotherapy…read more After being advised it was a 6 weeks waiting list, I got my appointment within 3 weeks of my appointment. Result! The strange thing was, rather than my local NHS Physio offering (City Hospital), I was sent to Aston Pride Community Health Centre. This ended up being a plus, rather than a negative it seems! The appointment time I was originally offered wasn't really suitable around work, so I gave them a bell and was handily given my choice of appointment times. All pretty convenient - additional result. The Surgery is a bit of a pain to get to for me (I don't drive), but would be about 5 minute cab ride from the City Centre or accessible by a fair few bus services (which drop off right next to the Surgery). The Centre is fairly modern looking, but could probably do with a bit of tidying up. That being said, you don't go to a Health Centre and judge their internal design. The Staff were efficient and helpful and the Physio I ended up seeing (Emrah) was patient, kind and knowledgable. If you do need to be referred here for any of their services, I hope you too will find the service as easy to use and friendly as I did!

By far the best GPs that I've had in Birmingham. The doctors here - or at least the one that I…read morealways see: Dr. Zoltonos - have a remarkable knack of being extremely efficient without making you feel like they're just trying to rush you out of there. I don't think I've ever spent any longer than about 2 minutes in the surgery at a time, yet I have always felt listened to, taken seriously and medically sorted out - which, to be fair, is exactly what you want in a GP. Particularly the 'taken seriously' bit - I moved here as my previous GP seemed to find all my complaints highly amusing, I have no idea why. I was also able to see a doctor the morning after I registered, which was a bonus, as sometimes moving records across and what have you seems to take forever at some places. Not at River Brook, thank God, where they seem to have got sympathetic efficiency down to a fine art.