Víctor and the team we're great. I called ahead about getting two new tires and they had them ready…read morewhen k arrived

First time visiting Pedro's Tire Shop and I would definitely recommend; I had my tires balanced and…read morewheel rim checked for damage and there was none. Victor provided me great customer service when conttacting with him on Yelp, responding quick and answering all my questions. The great customer service remained onsistent during my visit at the shop as well. These guys are fast! While there were a few customers there at the same time as myself, their vehicles were serviced very quickly so I didn't have to wait long. Service was completed on my vehicle within 20 mins. Customer service is important to me and these guys didn't fall short.Overall, a positive experience!

My second time coming here for exhaust work. These guys are professionals and make quick work! They…read moreinstalled a whole MagnaFlow Catback for me in relatively quick timing. David is a great manager and I can tell he only wants the best work from his shop for his customers. Great prices as well. Give them a shot if you need any work done :)

nice guy but wait time way to long. I think need more manpower. brought car in 10 ish now its 1:15…read morepm. incredible situation.

Select towing just pulled our car out of a ditch. He did an amazing job, it could have gone very…read morepoorly but he knew exactly what to do to prevent damage. They are incredibly responsive and came within 15 minutes! I would definitely call them again if I have any towing needs!!

Fadi was a lifesaver! Great customer service and communication…read more In Houston less than 24 hours only to discover someone cut out our catalytic converters. Had to have the vehicle towed back to Austin over the New Years weekend. Fadi took such great care of us, the pricing was very fair, and he ensured our truck got to its destination safely. Highly recommend Select Towing.

My Sterling Mccall representative Marlon Romero (and his service manager Jesse Rodriguez) recently…read moreprovided superior, professional service and helped me when I needed it most! I knew, as I was driving on the freeway that my RX 450h was in dire need of some sort of repair. So I went straight away to the southwest location. After the tech diagnosis, Marlon and his manager calmly explained the issues and the solution. Despite my dire state of anxiety, I was treated with patience and kindness. Plus, I was back driving my vehicle safely within a day. They were informative, efficient and gave 'above and beyond' service, and I am truly grateful! Top marks are truly well earned.

I really don't like to give one star reviews, but they almost earned it. I'll give them a two star…read morereview and hopefully they read this and try to get better. For one we dropped a vehicle off at 9:30. They said the most it will take would be two hours so it should be ready by 11:30 AM right? There's no communication at all around 12 o'clock. I told my girlfriend to reach out to her service advisor to see where they're at. He tells us they arbitrarily did some recalls and it's not ready yet. Where is the disconnect? We appreciate you doing the recalls but why didn't you let us know that it wasn't gonna be ready for the time you gave us luckily we showed up at 12:30 and it was ready but the lack of communication could've caused us delays Wood really did because it should've been ready at 11:30 but we gave him time just to grab lunch since we haven't heard back from him. If you're gonna add services to the appointment, that's gonna delay the pick up of the vehicle you should let someone know that. The simple lack of communication and breakdown is a reason why you're getting such a low review. All I took was a quick phone call or text or even ask if you wanted to get the recall done. What if we had a plane to catch or what if we were on a tight schedule. It's New Year's Eve and it took three hours to get an oil change. Unbelievable. Also, the customer service it's hard to even get someone on the phone. North side Lexus and Westside Lexus have been my go to. My girlfriend tried them because they're close to her job, but this will probably be the last time we visited this location. Guys your job is a service advisor is to keep the client updated and let them know what's going on. Three hours for an oil change is ridiculous.

Respectful, Friendly and On Time! On point with his Customer Service! Gratefully, did more than…read moreexpected, Thank You Sir!

Fast response and arrival, clear communication, fair pricing, professional. It's Labor Day, he did…read morenot try to overcharge us. He arrived within the time he said he would, he even helped my husband push the car so he could get it onto his truck. Absolutely recommend!