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    M Grady Roofing

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Martha K.

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    Grace Roofing

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    They emailed with me quickly and easily and were very communicative and helpful with my requests!read more

    They will not view the damages of the roof and under it, and will give you a quote to replace it he…read moreroof. They never even came to look at the property. They used satellite images to determine the repair and their assessment is that you need to replace it. Please check the reviews on Reddit for more honest reviews about this company. In addition their communication is slow, their phone is never answered and they don't call you back to discuss details or answer questions or explain anything. Edit after their response: While they say they came to the property, they never did. They gave us a quote from satellite photos and never even saw the rain damages which was the reason I reached out in the first place. When they said they couldn't reach the tenant, I immediately provided them with the photos and videos I had. The tenant also called them to follow up and was informed that nothing else was needed. Yet I had to email again days later to ask if the quote was ready. I emailed asking for someone to discuss / explain the quote to me and got a response asking for a time to call. I shared my availability and have not received any calls. I tried calling them yet there was no answer. Finally 2 weeks later we had to call another contractor come and take photos of all the rain damage and provide a proper quote. Then when I shared this review the owner immediately called me. I've attached the communication that started on the 8th of July. I would like them to provide me with the images and proof/report from the onside inspection they did. They are lying, as they never stepped foot on my property to see and assess the damages.

    Klaus Roofing Systems

    Klaus Roofing Systems

    (14 reviews)

    Great service, happy with the results!…read more Quoting and scheduling was a breeze with Lexi. Klaus came in significantly under other local quotes and it was a no brainer to use their service. The schedule was delayed a day due to rain, however they arrived the following day right on time, and the entire process was completed in one day. I scheduled for this on a Monday and service was completed Saturday. Quick turn around! And they left my home and lawn area super clean. My only nitpick is their trailer stayed on my property for 3 days after the work was completed, this was just an inconvenience. Otherwise, I was extremely happy with the service and my roof looks great.

    I'm sure Klaus Roofing will respond to this review by placing the blame elsewhere--that has been my…read moreexperience throughout this entire process. I rarely leave negative reviews, but my experience with Klaus Roofing was extremely disappointing. They failed to complete the roof repair as outlined in my contract, and the improper repair resulted in a roof leak just a few months later. Rather than taking responsibility, they blamed my attic insulation, even though the issue was clearly related to their workmanship. They also damaged my shingles and siding while attempting a temporary fix without my permission. Communication was beyond poor, and scheduling repairs to address the roof and siding damage was frustrating. I never received a sincere apology or any real accountability. In the end, I reached the point where I refused to have this company back on my property. That was my decision, and it will cost me more in the long run, but I no longer had confidence in their work or customer service. I would give zero stars if I could.

    M Grady Roofing - roofing - Updated August 2026

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