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    M Shoaib Khan, DDS

    5.0 (11 reviews)
    Closed Closed
    Updated 1 month ago

    Services - M Shoaib Khan, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Ask the Community - M Shoaib Khan, DDS

    Review Highlights - M Shoaib Khan, DDS

    When I called I explained my situation to Paula (who is so kind) she accommodated me and I was able to come in the same day and have Dr.

    Mentioned in 3 reviews

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    John J Dzakovich,  DDS - Smiles of Arlington Heights - Weird to have a barstools setup in a dental waiting area?

    John J Dzakovich,  DDS - Smiles of Arlington Heights

    4.5(6 reviews)
    1.9 mi

    BACKSTORY Been looking for a backup or new dentist because I…read morehave been feeling 85/100% happy with the office of the one I have been using in 2025... and I am open to options. I am also trying to use up residual benefits for my dental insurance and needed to squeeze in a final checkup, cleaning and some newer full mouth x-rays as well as some composite fillings to help the wear coming thru on some molars (from grinding) ... yeah, yeah, I have 2 mouthguards and use them... anywhoo back to the story. PRACTICE & APPOINTMENT Found one on Cigna's site at this "Smiles of AH" practice and specifically called ahead to make an appointment with her... she had a great ranking on it as affordable (in-network) and with good reviews from patients. She was featured predominantly on the "Meet the Team" page. PRELIMINARY IMPRESSION / PAPERWORK / REMINDER CALLS Inquiry submitted via message applet on their website with my service request message and contact/Insurance information... awaited a response the next AM and did not receive one... so I called in about 4:30pm or so, just prior to close. FLAGS F1. Admin did not see/know about the email sent in... said sometimes there is a delay. F2. Requested Cigna in-network Dentist was "not taking these types of appointments anymore" (?) ... what does "Accepting New Clients" mean? F3. About to hang up without a Cigna dentist ... then Admin said there WAS another dentist - Dr. Kripka that was supposedly in-network that had availability - and would honor network prices... (Note: Cigna said there was no such name in their database of contracted dentists when I called in after the appointment for a specific concern... will get back to that later) F4. Also seems 2/4 of the older dentists all over the site and walls don't work there anymore... Dr. Kripka was brought in to replace one of them, but wasn't on the site aspart of the team... so concerning? LOCATION & AMBIANCE & EQ Conveniently close in a downtown AH locked commercial building that requires a buzz in at the entry foyer. Office looks newly occupied with minimal decor that had odd vibes... the x-ray machine was portable on wheels with a handheld scanner vs. the regular attached ceiling arm which was new - but the bitewings were not nearly as painful so a W. Let's see the quality of the results. APPOINTMENT & FOLLOWUP Someone with a name like Danielle called the confirm the appointment the next morning and berating me about not filling the paperwork yet (paperwork *I* had asked to be sent during the appt setting) ... while a symphony of pots and pans behind her made it difficult to hear. After repeatedly asking her to take me off speaker, got annoyed at being told it was her headset... JFC we all went thru a pandemic working remote, don't gaslight me... who doesn't know how headsets work? It was also a day ahead of the appointment and I had time to finish it later that night... which I did. SERVICE, CHECKOUT & BILLING Appointment went okay... I've had much better cleanings. This was a 7 maybe... felt barebones checkup, cleaning with vibrating head cleaner drill then the polish with non-minty (expired?) mint paste. Teeth did not feel refreshed at all. F5. Pocket Check was never dictated... Dr Kripka said she had all the measurements in her head and would chart them while writing up the summary & scripts... that's 96 (3 numbers per 32 teeth) printed at a 1pt font... asked for an electronic version sent. NOTE: based on Cigna published rates an INACCURATE pre-treatment estimate... 3x what their site stated as costs for in-network. Current dentist had the pre-authorization and cost to be half of this place. Could be wrong - they scribbled in a bunch of other calculations. Who TF want this kind of business process? Also... when I requested copies of MY OWN documents and x-rays and charting emailed to me ... 2 separate times (at checkout) and via phone... the office manager "Jackie" and the admin "Jackie" and the phone person "Anna" asked me to fill out a form... WTAF nonsense is this? Am I asking myself to release my information to myself?! They got it after asking someone. OMG. Follow a process r workflow without knowing what the purpose is?!!! AI is going to seriously take over a portion of this generation Z.

    Ez îro çûm wir. Min wan nas nedikir. Min di jiyana xwe de karekî wisa bi edeb û sohbetê nedîtiye,…read moreez ji vir bangî hemû birayên xwe yên Kurd dikim. Qalîteya dixtorê diranan Kübra Xanim di karê xwe de pir profesyonel e.

    Photos
    John J Dzakovich,  DDS - Smiles of Arlington Heights - One is retired and other has left

    One is retired and other has left

    John J Dzakovich,  DDS - Smiles of Arlington Heights - Vibes as a recent occupation of this office location

    Vibes as a recent occupation of this office location

    John J Dzakovich,  DDS - Smiles of Arlington Heights - Directory Kiosk for Entry... reminds me of a Condo

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    Directory Kiosk for Entry... reminds me of a Condo

    M Shoaib Khan, DDS - oralsurgeons - Updated June 2026

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