My first day in Stockholm and I wanted to eat after spending the day touring the Sodermalm…read moreneighborhood. We checked out lots of menus and chose Koh because the Thai dishes coming from the kitchen looked wonderful, and the patrons seemed to be enjoying themselves.
Firstly, I wish our service held up to the food, which was good. And, the interior which was fun, warm and inviting for the full family. I wish we'd remained outside and just wrapped up with the free blankets the restaurant provided. Our waiter outside was attentive, friendly, and professional. Instead, we sought refuge from the cold and went inside where we were sat at the bar because all tables were taken. This was not a big deal as we were just happy to get out of the cold. Even though the host told the bartender our outside table number so that he'd check on our order, and knew it was for us and not the people now seated at our prior table. The bartender seemed to lose track of our order. The bartender never gave us water, the other outside waiter served it to us because he saw we hadn't yet received any. While our food came to us still hot, it had been sitting several minutes because he seemed to forget we ordered food. I thought it might have been a language issue until he spoke English to us when he presented the bill and told us the space was for the tip.
I won't return because professionalism and service are critical elements of the value-for-money equation. We were failed on both today, and that's a disappointing start to my Stockholm visit.
