UPDATE: I've now been verbally harassed TWICE by a resident here. He's threatened me both times. I reported it to management and all they could do was transfer us to another apartment when our lease is up in 3 months...just let us leave! We're begging! This place is terrible. Shady people live here and we do not feel safe at all. The staff is very kind and nice but MAA is GARBAGE. They really embody the corporate American thievery. DO NOT LEASE HERE. This place will find a way to charge you. Very cheap apartment materials. A/C breaks once a week in the summer. Things break all the time. You'll put in a maintenance request once a week. Hope you like the smell of weed, too. Ruined a great location for apartments. The price looks good, but then they hit you with fees like trash and cable. AND THEN, they charge you a pest control fee and we STILL got roaches. Explain that to me. AVOID if possible. read more

I've lived at Hidden Creek for almost 7 months now. My overall experience has been pretty good, considering my last landlords were complete jerks. I prefer to rent from companies instead of private landlords. If you have any questions about my experience living here, feel free to reach out to me! Pros: - The landscaping is always upheld. I think I see the landscapers out here at least once a week doing something. - Maintenance has always been timely and friendly. I've made friends with a few of them actually. - When I was looking to move in the lady in the front desk was very upfront and clear about pricing after I asked her to write down every expense that would be charged per month and in detail. - The apartment is nice. New appliances, neutral paint colors and nicer carpets. At my previous apartment the colors on the wall were smokers yellow and the flooring was a hideous shade of brown, so I'm very happy with colors here. You also get a balcony which is hard to find at this price point. Cons: - We had a lot of problems within the first month of moving in. The bathtub kept clogging, my dishwasher broke, my garbage disposal stopped working and my toilet lever stopped working. All were fixed within a few days but everything shouldn't break when you first move in. - You have to have cable when living here. My husband loved that because we didn't ever have cable before but I do wish it was an option instead of mandatory. - I have had a minor problem (under 10) with "water bugs/ roaches" I'm from the north so this was very strange to see. The pest control guy said there isn't much they could do because they are outside bugs and will die eventually in the home but you can't really spray for them. - I wish there was another dumpster on site. The one they have is usually overflowing. I always see the maintenance men in the morning cleaning up the garbage but MAA should do something about it. - The "fitness center" is 4 cardio machines in a small closet. This summer they had the pool open with Covid, but wouldn't unlock the bathrooms so you had to go all the way to you apartment to use it. They never have the clubhouse open. Not sure why they even have it. They have a bunch of boxes in there so they're using it as a storage closet instead? read more

glad I am not the only one to see this apt complex rated low as hell. You get what you pay for ‍ if you want roaches and people getting held up at their car this is it for you!!! read more

This apartment complex is terrible. I have nothing to say positive. Our neighbors played music loud to 12 am during the work week, asked management to help us since I get up a 4:45 am with no help from them. Our deck was unsafe & had rotten places on the rails and the floor. Just terrible service and place. read more

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Single WORST apartment shopping experience I've ever had. All started bad, the moment we walked into the leasing office. Maintenance men were sitting there in dirty clothes - with their feet propped up on furniture/desks. The Assistant Manager indicated she really didn't feel like "getting up" to show us this unit or another, but could show us on paper. As we walked outside, we saw where a building had burned to the ground - and new construction was being added. When asked, they tried to act like it never even existed. They then said that almost always people needed a credit score of 780 or higher to rent there!!! Lmao. I'm not kidding. They take your application fee and turn you down. We overheard them talking about this in the back office. read more

This place is awful! Our cars were broken in to. The walls are super thin, especially in the bathrooms, so you can hear absolutely everything. Pretty much everyone there smokes weed and that and cigarette smoke seeps through the walls, so your apartment smells like that all of the time even if you don't smoke. We were told when we moved in (June 2021) that they were getting a dog park in the next week. We moved out a year later and there is still no dog park. As soon as we moved in, we immediately had to put in multiple calls to maintenance. Our a/c unit messed up twice in the middle of the summer and finally broke in August. It got up to 77 in our apartment and we had to go a full day without a/c. Numerous leaks throughout the apartment. People fight a lot in the parking lots. People don't pick up after their dogs like they are supposed to, so watch where you step. People are constantly throwing trash throughout the complex. They force you to pay for crap cable and internet and only have one provider. So many other issues... Avoid this place! They charge too much to be so crappy! read more

The absolute worst. I spent the whole summer trying to get my AC fixed and it still just limps along. I put in at least 7 work orders. My electric bill hasn't been under 200 the whole time I've been here since April. My thermostat read about 78 all summer and they would "fix" it and it wouldn't change a thing. There's mold growing behind my toilet. It's 9pm and I'm still listening to the dog upstairs bark constantly like he does EVERY SINGLE DAY. I sleep with ear plugs and still get woke up. The neighbors that are decent all can't wait to leave. My friend lives in the apartments next door and pays less than I do for newer and nicer apartments. They tell you what your rent is and say the add-ons will be about an extra 100 a month. LMAO! My water alone is an extra 80. I never even set up the Comcast but that's an extra 45 I'm paying a month that they just pocket. They have landscape crews out here all the time making sure the area between the road and the office look immaculate for new potential renters while the rest of the complex is a dump. There are cops/ambulances/first response out here weekly. People's vehicles are broken into and/or stolen. There are no cameras so good luck finding the culprit. They make you pay every month to use the dumpster that's always full so there's always trash piled up on the ground every night. You pay monthly for pest control that shows up once every 3 months. Since I've been here someone has been shot and killed and a building caught on fire again. It happens about every other year apparently. I've never looked forward to a lease ending this much. I'd rather live in my car than this apartment complex. Save your money and your sanity and look elsewhere. read more

Pros Office staff is very friendly and helpful and the maintenance is timely and their work is great. The apartments are presented clean and up-to-date. The apartment grounds are clean and well landscaped. Cons Mandated cable of $45 monthly is ridiculous. When your year lease is up expect an very high increase in your rent even though they are still renting some apartments close to your existing rental price. Forces you to go elsewhere for a better price. Would I recommend, YES. If you are looking for short-term stay and do not mind paying for cable services. read more

We have been with Hidden Creek for over two months now and have absolutely loved it here! Moving out on our own my fiancée and I were worried about finding the perfect place. We fell in love with Hidden Creek, the staff was excellent and they took great care of every need and question we have had. We are looking forward to the next few years here! read more

Never get an apartment here. The area is very sketchy. I've had my car broken into. And have had so many issues with my neighbors being crazy. Stomping all around and playing loud music and screaming and yelling. The leasing office is alright but are so annoying to deal with. The water bill is crazy high and don't even get me started about the electric bill. Was at average about 150$ a month for a 2 bedroom apartment and we didn't even have a washer and dryer. Just used the tv sometimes and always turned off the lights. read more

Don't move here!!! The apartments are very very old. The HVAC units are old and don't work properly which means your apartment won't cool in the summer. Appliances are antiques that weren't made in this decade. The office staff is rude and couldn't care less about any problems you are having in your apartment. Don't waste your money moving here because these old apartments aren't worth what they are charging!!!! I REGRET MOVING HERE EVERYDAY!!!!! read more

Very terrible complex.. staff all the way down to tenants. Leave notes on cars talking about they'll damage your car if you don't move it since you don't live here ( mind you I had a rental for a day ) I'm not big on blasting a company but this is pathetic. For the price I pay you would think I wouldn't have to deal with this. I wouldn't advise anyone to come here honestly. read more

This hands down the worst apartment complex that I have ever rented from. The rent is cheaper, but not by much compared to other apartment complexes in the area and you do not get amenities that other complexes offer. The office staff is not responsive, and the maintenance staff is sloppy and does not meet the needs on work order requests. I am currently filing my fifth request to have the same problem fixed. The complex is not safe, but other surrounding apartment complexes do not experience the same problems. I have friends who live in the properties directly behind Hidden Creek (Forest Cove and The Reserve at Creekside). Both of these properties are gated and do not have the same problems that this complex has. This tells me that this isn't an issue with the area but an issue with the complex itself. In the time that I have been here, I have had my license plate stolen off of my car, my hubcap removed from my car and an attempted break in to my apartment at 2AM (all of this has been documented with the police). I cannot wait for my lease to end. I do have a buyout option ($1600) on my lease, but I absolutely refuse to give them more money. As I am finding out, there are much better, safer and prettier complexes in this area for comparable price. Do yourselves a favor and research those before considering this mess of a place. read more

My wife and I haved lived here several years without incident other than the occasional rude maintenance worker that acts like they are being put out doing their job and having an attitude.That was until recently when our small dog was attacked by a large menacing pit bull.We were standing outside minding our own business when an older woman walked by with a pitbull that was lunging,growling and barking aggressively at our dog,Now it was clear this dog meant harm but instead of pulling the dog away this person let the dog come over to ours and before we knew it our small dog was being batted around like a toy! The pitbull had our dogs entire back legs in it's mouth! Luckily we were able to pull him up out of harms way before the dog did anymore damage,Unbelievably the woman still stood there not doing anything to get her dog away! One would think an incident like this would be taken seriously by the staff but NO not at all.The first time calling speaking to Courtney she asked if our dog had to go to the vet for any injuries.Well our dog didn't receive any injuries because we pulled him away just in time.The attitude was very non chalant like well if there were no injuries it's no big deal.Sorry not going to let my dog get mauled or worse so it can be taken seriously The issue is there is an aggressive,menacing dog that has attacked and IS dangerous on the property.We were told that she was going to speak with a manager but she didn't even bother to call back.We called back a second time and got the same run around that someone would call back.Nothing..Third time we spoke to Erin and she basically asked the same questions and down played it.Erin is supposedly a manager but is one of the rudest and unprofessional we have come across here.This is unacceptable.We are currently looking around for another place where the staff actually care about the safety of their tenants. read more