Customer service from Mark was above and beyond. This man found an obscure deep cycle battery with…read moreease. He could have very easily shrugged his shoulders and said we don't carry that. Instead he worked the computer and made a call. Had it delivered the next morning. I cannot overstate how he saved my entire trip going west. His tenacious drive to help me out as a pass through customer in Tyler should be recognized by people above my pay grade. Outstanding work.

Came in here and the service was decent enough. Employees were polite and helped me fix the routine…read moreissue with my car. Prices seemed among the going rate and no big complaints overall here.

Quality work at this business. I will use them again to spray in a bedliner. I will check elsewhere…read morefor hitch work. They are a little bit expensive.

I went to Tyler Truck Accessories this morning to get a bed cover for my truck. I was very…read moreimpressed with Mr. John Hendrix and his staff. They were very knowledgeable and informative when telling me about the bed cover and installation. I had taken my husbands truck to them the day before to get his windows tinted. He was very pleased with the finished product. Thank you again for your service. Lisa T.

I called prior and 'Matt' told me there was some salt still available and was there 5 mins later…read more Matt was outside helping a customer w/ their engine. When I walked in the store to 'Luis' at the computer.. I told him thats all I wanted. Luis continued to mess w/ whatever it was he was on the computer rather than ringing me up to get me in and out. I waited for a few to him making no action and then the store phone rang... He said nothing to me and took action to prioritize the phone call/proceeded to help them over me patiently waiting, over me who was ready to check out. I left due to the clear a blatant disrespect/unprofessionalism. Easy situation but handled extremely poorly with no professionalism whatsoever. AZ PLEASE DO BETTER PLEASE!!! THIS STORE ALWAYS HAS VERY POOR HELP ALMOST ALWAYS! Luis should be NOT be handling customer service as he can't simply communicate or stay on task for a one item PAYING customer. I went to your Beckham location and was helped immediately and in the store less than 2 minutes.

Man don't buy no burger from autozone that shit fucked my stomach up and worst of all he had oily…read morehands

I entered the store, asked for a part. I was greeted by Lucas, cheerful, alert and helpful. I was…read moreinformed that the part was not available. I was able to order the part. It arrived as scheduled the next morning. I received the part this afternoon, from Kyle. I got the part home. I had been given the wrong part number by the US distributor. I contacted O'reilly, was able to order the correct part and was informed I would be able to return the incorrect parts. The problem was not from this very nice, local store. Lucas, Kyle and the other staff members in the store were very helpful and I recommend them highly. If I were hiring, I would try to hire these young men. I will look forward to seeing them tomorrow (when my correct parts are supposed to be there. Thank You, O'Reilly's Jimmy

I hadn't needed to come to this store in a long time. The assistant manager, a man named Tracy, was…read moreso very helpful to me today! My passenger side headlight was out and he did not just look in the computer and sell me a bulb! No! He listened to me when I said I felt it was a bulb that did both high & low beams! He laid down the bulb he already had in hand to sell me and said,"let's go see..."! We walked out to the car, opened it up & took out the bulb. Not only did He go back and find the right bulb for my car, but he installed it and made sure it worked before letting me leave! He was so polite, professional and kind. NOW THAT IS GREAT SERVICE!

I took my Jeep to Woody's to get a light bar installed, wheels, tires, and a lift. Everything was…read moredone to my expectations. I was extremely happy with my service and the time in which they completed it. I have since taken other vehicles to get wheels, tires, and windows tinted. I recommend Woody's to anyone needing services done to their vehicle. Top-tier customer service and reliability!

I walked in today to get a quote to do some basic work, install some basic lights, on a pickup…read moretruck. When I was quoted $150 an hour I thought they either do good work or they're really expensive! After speaking with the gentleman at the desk I wasn't going to trust that he did good work. I inquired about some work on another vehicle and the other gentleman at the counter held a five minute conversation with me and literally never even looked up from his phone. Just plain rude!! I definitely will never give them any of my money

Gregg and Stevie were courteous, knowledgeable and patient. I really feel confident in the…read moreexpertise and like supporting local businesses. I highly recommend this establishment.

Stevie did a great job. I love coming here. Staff is friendly. Place clean. Prices are good.read more

I needed some leaf springs to lift my jeep and went to these guys and went right out and pulled…read morethem off myself. Simple , easy and priced right. Now I need some head light and tail light assemblies so this is always my first choice.

My husband has been trying to sale our junk car all day and have had run around all day now they…read moresay it will be tomorrow and we have to have a ride to finish this business this is totally ridiculous I would have been fired for poor customer service

A trucker recommended them to us due to an issue with our Allison push pad transmission. Motor…read moreCoach would not go into gear, and pad was blank. They recommended two places, the other shop, who eventually repaired the issue, didn't call us back. Until I called begging after being deserted by Rush. So first, the first guy arrived without the proper plug-in for testing. Based on a guess, he sent the TCM, transmission control module, out to be repaired. This was after he borrowed a pad and tried it. It was not the TCM. That company cleared the code and sent it back. This took two weeks. Next, they tried another pad. Each time, I had given them the trouble shooting guide to determine the issue. The 2nd man they sent went through half of the guide and determined it was wiring. He was directed to borrow a 2nd pad and try it, then take it back. He had said he was being sent somewhere else where the next day. He left everything unwrapped and disconnected. We didn't realize no one was coming back until I received a call to pay the bill by entering my credit card into a website. No bill, no explanation of what was done, nothing!! Not only did they not take correct actions to determine the issue, but when they couldn't, they just threw their hands up and gave up without

I needed 1/4" Air-line Parts for my Motorhome, something you would think a Large RV Dealer would…read morehave on hand but they don't seem to have. Anyway I found myself trying to locate two Tee-Unions that needed today, but most of the Truck Parts Dealers in Tyler all closed at 5:pm or earlier. I found Rush Truck Center in Tyler, TX to open until 7:30 and it was on my way out of town. What I found was the "Shop" is open until 7:30 but "Parts" closes at 6:PM normally. I said "normally", as pulled into their parking lot Chris was locking the door and heading out. I called out to him that I was need of a couple connectors, he turned around opened the door and told me to come in. He opened the parts department to a non-commercial truck owner, a guy with a small motorhome that needed a couple of inexpensive parts. It's hard these days to find someone that will do the right thing let alone a business with employees willing to help you out. Thank you!!