Update: I was genuinely concerned with Ms. Delgado's response, as I certainly wouldn't want to…read moremisattribute negative comments. I checked my phone records and do see that her number called mine while my home was on the market, but I do not see any record of a number associated with the Maria Delgado she believes I interacted with calling me. Again, this wasn't the biggest deal and it was only one interaction - YMMV. My original post was flagged because "it lacks a substantive consumer experience". I'm not sure why the below isn't a substantive experience, but I'll restate it in more verbose terms. I was selling a home and she was showing my home to her client. She called with short notice to show my home and then did not arrive during the window she requested. She arrived 35 minutes after without calling. Further, she did not apologize for the tardiness, possibly because she didn't want to look bad in front of her customer. Opinion - based on my experience and Brian S's experience, it seems like Ms. Delgado could afford to go through some professional growth. I wouldn't say she is hopeless, I just would want my friends to know I didn't have the best experience AND I would want Ms. Delgado to know I would appreciate more professionalism. This was my experience with her and I would think others would want to know - which is the purpose of yelp. If yelp deems this unrelated to the customer experience, I'll move my crowd-sourcing needs and reviews elsewhere. Here was my original review: Pleasant, however, arrived 35 minutes after showing window without calling. Made for a needlessly awkward situation for all parties involved. Certainly more understandable before cell phones.

Maria has demonstrated a level of dedication to my husband and i on our new journey of buying our…read moredream home. George and I started this venture a year ago and decided to wait for personal reasons and she stood by us and never pushed us on our venture but showed patience and genuine interest in our thought process and remained close to us. We decided this month to once again start our venture for our dream home and Maria came through with flying colors. She was so precise in finding the perfect house for us! We didn't even need to view a bunch of houses, she knew EXACTLY what we wanted and found it. During our process Maria had surgery but as soon as she came out of her surgery she was on her A game like no other! She didn't miss a beat. We not only put on offer on our dream house but she ensured that we ratified on it the same day! If you are looking for a dedicated, loyal and exemplary agent to provide you a stress free journey for your dream home she is it! No question she will find it for you.... Thank you Maria for everything you have given us! Lorena and George

Karen was amazing. She took down all our preferences and only showed us homes that met that…read morecriteria. She knows the area very well and understands her customers. She made the process very easy!

I do not RECOMMEND this company at all. Karen Reynoso and her husband Fabian Reynoso are scamming…read moreand taking advantage of people (come to find out he's not even a Maryland licensed realtor). Fabian Reynoso has emailed and called my phone for two years to sell my property in Fort Washington, MD. After finally deciding to put my house on the market I contacted Fabian to get the job done on 7/4/18. I was ready to put my house on the market to rent or sell as is! Fabian convinced me to use a few contractors he knew to renovate my property to get it up to date. I told Fabian that my budget was $8,000 no more than $10,000. He understood and agreed. He had his wife come in Karen Reynoso as if she was an interior design person on 7/18/18. She gave good ideas and suggestions as to what should be done with the property. She suggested the laundry room being fully renovated, new flooring, turning two bathrooms into one big bathroom, painting kitchen cabinets and repainting the walls. I agreed as long as they could squeeze all of that within a $8,000 to $10,000 budget. Fabian and his wife Karen agreed with a witness being present. Fabian promised the house would be done within a week. He reassured me the contractor would start the following Wednesday. That never happened. The contractor started work on 9/16/18. I've called Fabian twice between July and September to tell him I no longer wanted his help or services because the over promises was simply costing me money and time. I've lost several possible renters giving Fabian my time and him not executing the plans as he promised on time and in time. Needless to say the contractor did not leave and finish his work until 10/17/18. On 10/17/18 I got a phone call from Fabian telling me his wife will send me a listing agreement contract and a contract for renovations for proceeds to be taken out during settlement. I was surprised that Fabian name wasn't on the listing agreement. After all work was done and no discussion or permission Fabian hits me with a $16,000.00+ bill. I was livid. That's not what we agreed on. I asked for an itemized bill after he told me he had to spend money on unexpected and miscellaneous things. I terminated my relationship with Fabian and Karen Reynoso and explained to them that I rather have an attorney deal with the situation because I felt they were not being upfront and taking advantage of me. Since then these people have proceeded to put a lien on my house. Karen has called me after and I have to explained to her that there was nothing to discuss and that we will settle this matter in court. She rudely told me I will pay her the monies and pay her attorney fees as well. I told Karen to never call me again. Since then Karen Reynoso has modified the original agreement. These people are fraudulent. I have also filed a complaint with Maryland Real Estate License Commission against Fabian for coming off as if he's a licensed Maryland realtor trying to represent me in a real estate transaction just to bait me in and then at the very end throwing me to his wife Karen who I thought was only his assistant and an interior designer. These folks are very tricky, greedy and have I'll intent. No telling how many other folks they have played these games with. So please be careful with this family owned business. This just makes me never want to trust anybody else in the real estate business ever again. Huge lesson learned. I have attached documents please check out where Karen modified the agreement of work that was done to my house for her husband Fabian. None of the things in the agreement was done to my house. Check out the itemized list which is also fraudulent doesn't even match the agreement. The agreement states post construction clean up (no construction was done to my house) laundry room floor renovation (no laundry room floor was renovated), trash pick up (bulk trash picked up)and garage paint (I have no garage). Also attach is text where Fabian is pretending to want to represent me as a real estate agent and is not licensed in Maryland come to find out! These folks are snakes in the grass!!! What's in the dark always come to light. Have a great day!

Ms. Liz was a pleasure to work with. She was always available and responsive. She was positive,…read moreencouraging and patient throughout the process. Ms. Liz is also very knowledgeable about what she does and she did an excellent job helping us navigate through the buying process and we are so grateful. Thank you Ms. Liz for everything you did for our family.

Liz is without a doubt the best real estate agent I have ever worked with and at this point she has…read morebecome part of the family! From start to finish, she made the entire process of buying and selling our condo seamless, stress-free and even enjoyable. She demonstrated an incredible understanding of the market, always provided honest advice and went above and beyond to ensure we found the right property, and subsequently the right buyer. What truly sets Liz apart is her dedication and attention to detail. Whether it was arranging last minute showings, negotiating fiercely on my behalf, or keeping me updated every step of the way, she made me feel like I was her top priority. I do not consider buying or renting a property these days without contacting Liz, because I know aside from being so knowledgable, even if it is not in her state, she has referral partners in each state in the US and globally. She is my trusted advisor for all things real estate. I have recommended her to several family members and friends. I will always continue to do so. If you are looking for an agent who is professional, knowledgeable, and genuinely cares about your needs, look no further than Liz! Thank you again for everything Liz. I know we will have many more real estate journeys to come.

Sunita Bali (my realtor) from Maryland is helping me to find a home. She's patient, knowledgeable,…read moreand the willingness to help me to look at all the pros and cons of the house is amazing service. I'm learning a lot and she's always available. Ms. Bali is a extremely knowledgeable and professional but most importantly treats her clients like a family. I was recommended by sister and it was one of the best decision this year. She always has her A game on, so expect great service and patience! Highly recommend for those looking for a realtor.

We chose Sunita as a realtor to sell and buy our new home. From initial contact to the end, we…read morecouldn't be happier with her professionalism, expertise, and friendliness. I can honestly say we made the right decision by choosing Sunita and I'm happy to now also call her a friend. Sunita walked us through the process of selling our first home and made sure we knew what to expect once the house went on the market. Her staging skills attracted so many buyers - we had multiple offers the first weekend it went on the market. That's not to say, of course it was not all smooth sailing. We did hit a road bump once our home went under contract but Sunita handled the situation very well, kept her composer even when the buyer's team got snotty. She definitely kept us sane during the process and assured us that everything was going to turn out ok, which it did!! When it came to buying our new home, Sunita worked around our schedule and made herself available to show us homes. Her negotiation skills are definitely something to brag about. She not only got us our dream home, but she got it at the best possible offer. I would highly recommend her to anyone who is looking to buy/sell. We couldn't be any more pleased with her services.

I have known Sherry a very long time. Her professionalism , honesty, knowledge and hard work is…read moresecond to none in the Real Estate arena. Her attention to detail and follow up is at a level that very few of her peers can match. Her integrity and willingness to go the extra mile for her clients is very well known. She has the innate ability to quickly assess what her clients needs are and develop a strategic plan to achieve the clients needs. Any one can hang a shingle and pretend to understand the market and try to be a professional but after you send a few minutes with Sherry you know you have partnered with a true professional who is elite in the area of properties. It is unfathomable that you will not be blown away by her tenacity in helping you achieve your goals. It is a shame that someone with a obvious axe to grind on a personal issue would say anything less on this format . Maybe Germany isn't use to working with such an outstanding professional. Who knows. A partnership only works if both parties invest in the goals and Sherry invests 100%. All I know is the people I know that have dealt with Sherry have been monumentally pleased. I highly recommend her.

This will be a long review, but I hope is useful for future buyers…read more First, let me go straight to the point and say that I would not recommend anyone to ever work with Sherry, specially if she was involved with the home renovation process. We purchased a home in September 2021 that Sherry had listed as fully renovated. When we met Sherry, she told us that she personally oversaw the renovations and that she was the one who selected the company that did the work. She also stated that she was so involved in the process that she even helped plant some of the plants around the property. Well, within just two months of living in the house we started to see things fall apart. First was the kitchen floor, by month three all of the grout in the kitchen was gone. As soon as it started to warm up, the chimney started to smell like smoke because instead of doing a chimney sweep, they masked the smell. The dishwasher was broken and even though Sherry stated that she hired a person to fix it, it has never worked, so we had to buy a new one. Sherry also lied about the age of the HVAC unit. Two months after moving in, we started to smell gas coming from the HVAC unit and once we got a technician to look at it, we were informed that the date written on it was incorrect. The unit was actually 22 years old. Lastly, Sherry informed us that the pool had the gunite replaced in July 2021. Well, we just had a pool company come to drain and clean the pool today and found out that it is in terrible conditions. The pool cleaners told us that based on the condition of the pool, the gunite has never been replaced and that there are clear signs that the previous owners did not take care of the pool. Bottom line is that Sherry is not a trustworthy person and I would caution anyone who is considering doing business with her.

Betsy did a fabulous job assisting my mother find a home in Kensington. Because my mom is disabled,…read moreshe was assisted by me and her partner in the home buying process; Betsy showed an incredible level of patience and stakeholder management in dealing with so many "cooks in the kitchen." She's comfortable proactively engaging with other Realtors and can confidently and competently negotiate in a professional and courteous manner . In fact, her expert negotiation skills were invaluable when it came to navigating several multiple offer situations. And with her extensive knowledge of the market, she was able to triangulate homes, locations, and price points that fit well with our criteria. She balanced competing in the heated market without blowing our budget or feeling like we were overpaying. And even though she was incredibly busy, her availability was unparalleled and much appreciated. Whenever we had questions or wanted to view a property, she was there for us. Even during busy periods and evenings, she made herself accessible. Thanks Betsy!

Betsy acted as my agent for a recent home purchase. She was a great listener, savvy and…read moreknowledgeable, and helped me successfully land my dream home in a highly competitive market. For that, she gets my highest rating. During our initial contacts by phone and online, Betsy spent a lot of time getting to know me and what I was looking for in a home. She asked lots of good questions, and based on that, set up a personalized search portal that displayed online listings days before they showed up on mainstream sites like Zillow or Redfin. In a highly competitive market, those extra days can really make a difference. We then started viewing properties in person, and over the course of a few weeks looked at a range of homes. During the visits, Betsy pointed out all sorts of details that I would have missed, and asked probing questions of the sell-side agents when they were present. She was also incredibly knowledgeable about seemingly everything that could possibly relate to homes. I peppered her with questions about all sorts of things: could this fireplace be re-bricked? How much would it cost? Could I knock out or move this wall? This other place without the garage, would I be able to charge an electric car without a ridiculously long cord? And the place with only well water, what would it cost to connect to the public supply? Houses have so many quirks, and so many questions came up, and Betsy knew the answer each and every time. She also seemed familiar with every square inch of Montgomery County. She knew which roads had traffic due to local schools, what the qualities of each neighborhood were like, etc. She's got years of experience as a successful local real estate agent, and it shows. On our final day of home viewing, I saw two places I loved. They had just come on the market, and I knew by the end of that day I wanted to put a bid in on one of them. Others were thinking the same thing, and Betsy saw that final offers were due in just a few days (!!). We had to act fast, and Betsy knew how. She arranged a pre-inspection for the very next day so I was able to get a thorough vetting of the place before considering a bid. She also connected me with a local mortgage broker (Jeff Novotny at George Mason) who could get things done quickly. The seller was hoping for a fast close, and didn't want to wait 60 days. I was pre-approved with a national bank, but was uncertain if they'd be able to move as quick as the sellers wanted. Jeff matched their terms and guaranteed a close in less than 30 days, which helped me in the eyes of the sellers. With Betsy's help I crafted an offer, and despite multiple other competing bids, I was able to land my dream home! I couldn't have done it without Betsy and all of her help. If you're looking to buy or sell a home in Montgomery County, I highly recommend you seek out Betsy as your agent. You'll be glad you did.

Joanna was able to get me an offer on my house at full price in less than a day after listing and…read moreto close within a month. She provided me with expert advice on how to best present my house to prospective buyers, including minor changes to make that would maximize the value. Her photographer did a great job showing my house in the best possible light. She put in the work to sell my house and I am happy with the result. I normally complain in my online reviews. I am not complaining this time. She did a great job.

Joanna helped us find our dream home. Like every buyer, we were very specific with what we wanted…read more We had a wide range of ideas, but we finally settled in on a certain area. Once we found our home, Joanna was able to negotiate with the seller's realtor to make sure we were the winning offer!

Joy sets the bar high for other realtors. She was very patient, persistent, and instrumental in…read morehelping us find the perfect piece of property. She was always accessible to us (and all our questions!)and thorough in covering the details. Not all realtors are created equal, we wouldn't hesitate to call her again.