The last few visits have been extremely frustrating with checking out. There is only ever 1 person…read morebehind the counter and I know its their job to be kind and friendly, but when personal conversations are being had and there is a line up of 10 ppl maybe have some urgency to ring some customers through faster or call for help. The representatives on the floor are fine, no issues there but the speed of checking out needs to improve. Went there today and after hearing the conversation about something unrelated to sephora or their products for a few minutes I left my stuff and walked out.

I came here to collect my birthday gift! The store was really busy on a Saturday afternoon. It's…read morepretty cramped in there so there was some strategic weaving needed to get to the line. On my way there I did notice that there were a lot of staff on hand so if you need recommendations, it seems like they're well staffed and equipped to answer your questions. I was trying really hard not to spend any more money here but alas, all the cute and tiny samplers in the checkout line wore me down. I wound up picking up a set of press on nails from Glamnetic. I have tried the stick on ones that you can file away to fit your nail shape but these ones are kind of like acrylic ones that hold shape. The box says it comes with 30 nails so fingers crossed, I'll be able to find ones that fit me. Excited to try these out! They had a few birthday gift choices that were displayed in a case at checkout. The cashier let me know they were out of stock of one of them. There was a perfume set, a hair set from Ouai, and a skin care set from Glow Recipe. I chose the latter which came with a pore toner and what I think is a serum - I can't really tell lol. They were also out of small bags that day so I had to carry out my purchase but I did have my receipt emailed to me so no biggie.

Yesterday, I had an outstanding experience with Yvonne at the Dior counter at Sephora in Lime Ridge…read moreMall, Hamilton mountain. I was looking for a very special gift for my best friend who lives abroad, and Yvonne was absolutely wonderful. She was both highly professional and genuinely friendly, always smiling and truly attentive. Even while assisting me, she kindly acknowledged another customer and assured her she would take care of her shortly, which spoke volumes about her professionalism and respect for everyone. She took the time to understand what I was looking for and went above and beyond to help me find the perfect gift. She also wrapped the gift beautifully, with so much care and love, and even offered me a seat while she was wrapping it, which made me feel truly valued as a customer. She even gave me a mini lovely free gift! Yvonne demonstrates exceptional customer service skills and leadership qualities. She would be an excellent manager or a trainer for others on how to provide outstanding customer care. If your store had three team members like Yvonne, it would undoubtedly benefit greatly. Exceptional service like hers truly stands out--thank you, Yvonne!

I was in here today with my better half and we found most of the staff ignoring customers and just…read moredoing there own thing. We had to flag one of them down and she gave us a helping hand, suggesting Dior lipstick. Checkout was quick and painless.

Yesha was amazing. I chatted with her about the kind of hairdo I was looking for, and she answered…read moremy questions about the wigs and hair pieces. I was about to leave empty handed, when she showed my a beautiful wig and suggested I try it on. She kindly took pictures of me with my smart phone. I thought it over and decided the style was a winner! Thank you Yesha for being so helpful and gracious and patient! I love my new hair! I returned to the store a few days later, and was helped by Akyan. She placed and order for me. She was very helpful also. I appreciated the courtesy shown by these amazing young women at this establishment. I will continue to shop at Clore, not only because of the countless selection of hair products, but because the girls who helped me made me feel valued as a customer. Sincerely, Rosemarie

This review/experience is all about a young lady Marvellous, that I really hope the owner sees!"…read moreCloré was recommended to me by my Personal Support Worker who knew that I was in desperate need of a wig! It's the only wig store that she goes to, and she always has such beautiful wigs, with so many different styles! I haven't even been to the store yet, but I wanted to leave a review about Marvellous, the young lady who took my call! Just like her name, she was absolutely Marvellous!!! I had so many questions to ask and she was very kind, patient and helpful!!! After she'd answer one question, that would leave me with more questions, and she continued to answer them, without sounding like she was getting frustrated or telling me to just come into the store!! She gave me so much information about wigs, that I'm no longer stressed about finding one, like the 2 previous stores made me feel!! I couldn't remember the name of Clorés so I called 2 others in the city and by my 2nd or 3rd question, they became inpatient and told me to just come in and take a look around! I was about to give up when the address caught my eye and I remembered that it was on Upper James. I'm so glad that I noticed it, and was lucky enough that Marvellous answered! Because of you, I'll be going there Wednesday as you recommended to buy my 1st wig, hopefully more!! Thank you, Marvellous for being so helpful but mainly patient with me! You really are Marvellous!! I'll leave another review after I get my wig(s). I'm confident that my experience will be just as great! TBC...

I used Julie Folk as my makeup artist for my wedding and was extremely pleased with her work. She…read moredid makeup for both me and my mom and made us both look amazing! Long story short, Julie is super friendly, her work is very professional (she has a degree in makeup artistry and is a former MAC makeup artist), and her rates are really competitive! Plus, she'll come to your house to do your makeup so it couldn't be easier. In particular, I really liked that she was patient and listened to me when I told her what look I wanted to achieve. During my makeup trial, she spent over an hour with me to make sure that we got the perfect results so she would know just what to do on the day of the wedding. She even went home and thought more about colour combinations that would work to achieve the look that I wanted. On the day of the wedding, she was on time and worked quickly to keep us on schedule. If you're looking for a makeup artist, I would highly recommend that you give Julie a call.

I've been coming to Shear Image for a few years now and love it. The atmosphere is calm and nice…read more Everyone is pleasant and helpful and seems happy. I enjoy coming for my appointments even if I'm driving from Fonthill ! Elise gives me great curly cuts and I love the highlights of gold & red as well. She helps me keep my hair healthy and listens to my ideas for shape, and I get her take on it.

NEW Do NOT waste your time going here!!!! Many other salons…read moreto try in the area. Not only do they not own their mistakes, they decide it is okay to over charge the customer for them and not provide a physical receipt either. An email version was offered- however, it was not acceptable at that time. I did not have access to email. They do not discuss anything with you either. Then you get to the cash to pay and to your surprise you are being charged for their errors. As a business owner, this is not the way proper business is done. No need to comment back to me either to save face. I tried to have a phone conversation with you prior to resulting to writing this review and you refused to own up to what transpired. You kept talking non sense and back peddling and I kept talking over you repeating my questions and of course not getting them answered. The hair dresser that provided service is novice, unprofessional, immature and decided it was okay to tell their customer that their hair was to blame for that outcome. Yet when the colour was reapplied it covered the roots. Unbelievable. Rule #1 in business- you NEVER ever slander your customers that help keep your lights on. You have rebutted on Google reviews. Here is my response to you---- The facts are the facts. My mothers services were to be $75.00+30.00= 105.00 + HST. Your daughter and stylst charged her over $150.00!!!!! I'm no mathematicIan but her services should have rendered $118.65. When we spoke on the phone you did in fact agree and state that she was charged a restocking fee for the second application Of colour. I kept stating to you on the phone, prior to disconnection, that it is not my mothers responsibility to pay for any errors done by your colourists. My mother was not in your salon colouring her own hair. Plain and simple. Own it and just apologize. Learn and grow from this. I do not need to make up unnecessary statements. I am speaking the truth. This is why I'm putting this much energy into this. And yes, your novice stylist said to my mother that her hair is at fault for the first colour application not taking. Who even says that to their clients?!?? So you can back someone you know for 1,5 yrs, however, I will believe my mother who has been legit for over 45 yrs of my life. Post a receipt online for everyone to see. I urge you to show the breakdown. The first colour without any added charges. $75.00 +30.00. I'll be glad to show her debit transaction. Please cut the crap at this point. Stop taking advantage and over charging innocent people to make an extra buck. It's a marathon not a race.

Nicole has been doing my balayage for many years and has the magic touch! I trust her fully with my…read morecolour changes and cuts. Always leave loving my hair more!

Amazing staff, was my first time going and I have attachment issues with my regular hair stylist…read morebut since COVID she's been all booked up and I needed my hair done immediately, did some research and found the lounge, looking at the reviews I decided to give it a try. Everyone is so nice and always down to have a conversation while in the seat. I showed my stylist inspiration pictures and they DELIVERED. I'm obsessed with my hair and feel so confident now. I highly recommend this place and I will 100% be coming back !!!

Her massages are very relaxing, both mentally and physically. She's super knowledgeable on many…read moresubjects like skin health, hair and organic products. She is kind and professional! I will definitely continue to hire her for future massages. Today was my second time with her in my home! Their mobile services are so convenient especially when you're pregnant like I am, haha. I can't wait to try out a spa package!! Thank you so much Bibi! ~Brianna~

Bibi and staff get the maximum star rating possible. She was an absolute professional from booking…read moreto finishing with a fantastic couples massage for the wife and I. Highly recommended to use Bibi and her professionalism. Roger

Jean Millies hairdressing is by far the best I've ever gone to. She tries her best to give people…read moreexactly what they want. Her staff is wonderful, always in a good mood and welcoming. Jean herself is an awesome lady. She is very kind and welcoming as well. Her hairdressing skills are always updated.

I am an older lady and am very particular about my hair. I've gone through many changes over the…read moreyears and Jean Millie's Salon has always risen up to meet them with me. I trust her and her staff 150% with my hair - cut, and colour. They make me feel amazing, like a star and make me look styling and I get compliments. You will not regret giving her a try. You will only end up being a return client and happy.