The food is amazing, the service is great, music is awsome, i have never been let down by machos tacos!

I've been going to this restaurant since the day they opened. At first, everything was great, but recently I've had multiple bad experiences. On two separate occasions, they forgot parts of my order and refused to fix it. Now, they won't take my order at all--simply because I asked for what I was supposed to get: extra napkins, silverware, and the sauces that come with the food. They regularly forget key items--salsas, sauces, even meat on things like taco salads. I've received orders missing chips, salsa, red and green sauces--all things that are supposed to be included. It feels like they think I'm trying to scam them by asking for what I've already paid for. And when I speak up, they act like I'm the problem. I've been a loyal customer, ordering from them almost weekly for over two years. But today, the manager told me they won't take my order anymore because I said something the last time they messed up. So, if you're okay with average food made by people who clearly don't care about your time or money, go ahead--but expect your order to be wrong more often than not. Most restaurants try to make it right when they mess up. But the two male managers here--the older guy and the younger one--refuse to take responsibility. Instead, they blame the customer. The last time, I politely went back to get what they forgot (again), but they wouldn't even answer the phone, so I had to drive back. And when I got irritated--understandably--they got mad at me. We've had to return almost 75% of the time because something was missing. Those are real numbers, not exaggerations. I'm usually calm and polite about it, but the one time I express frustration, I'm treated like the issue. It all started when I first asked for the sauces that are supposed to come with the food. From that moment, the older male manager had a problem with me. He even said he didn't like that I always asked for silverware and extra napkins--maybe because I often eat at the park nearby. Instead of simply apologizing and fixing the mistake, he said, "I make your food all the time, and you always say something's missing." Yes--because the taco salads have come with just lettuce and no meat, the cheese sauce has been brown, and we've constantly had to come back for missing chips, salsa, and sauces. I don't understand how that isn't a red flag for them. We've been understanding and patient most of the time. But rather than improving, they deflect and get defensive. The women who work here are kind and professional. Unfortunately, the two male managers are quick to blame the customer and hide in the back while the women handle their mess. If you're a manager and you have a problem with me after over a year, say something to my face--don't hide behind staff and excuses. Today was the first time I said anything about how often sauces, silverware, and napkins were missing, and the response was completely unprofessional. I was told, "We're not Taco Bell" as if asking for what I paid for was unreasonable. To be clear, I'm not asking for anything extra. I just want what comes with my meal. If the manager believes their orders are "perfect," I invite them to look at the many times I've had to come back to get the order corrected. That's not perfection--it's poor service. Feel free to contact me . read more

Pretty good food, cleaning dining area, places to sit outside in nice weather. Employees could stop talking amongst themselves and interact with the customers more. read more

Is it good NO, is it bad No, Came after workout in gym and it was food. Thanks I will come again because It's conveniently located across the street from Healthpoint gym. Service was good smiles and tacos were lettucely filling. Can't complain read more

Love the tacos!!! I usually don't get hard shell tacos but these are wonderful like eating a taco in a crisp chip. Great value too.

This place is genuinely impressive. I got the street tacos and was blown away by how good they are. If you're looking for some great tacos, go here! read more

good place to grab a quick lunch, and I'm always so full after I have lunch so if you leave they're hungry, it's your own fault way to go Machos tacos read more

Great tacos, the fast service, and excellent price make this our go to place for fast food tacos.

The tacos here are incredible! We are from Arizona and the "double trouble" and "duro" tacos were AWESOME! Will definitely come back here when we visit again. read more

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Stopped in on a whim today. I've been there 4 times and this place understands the assignment!! The tacos are on point! Food is fresh!!! The nachos are awesome, customer service is always excellent! Hot sauce has so much flavor!! There's only one thing I think I'd change and it's clarification with the menu items. Combination plates are hard to figure out between flour tortillas and corn tortillas . But that's it!!! read more

Machos Tacos - Supreme Nachos - Mexican Near Me - Jackson, Missouri

Comida excelente! Very friendly. Reasonably priced. Will come again. Next door to Stooges.

Food was great! Got the chicken, beef and chorizo street taco combo. My only critique is the portion for the price was a bit small but they certainly make up for it with quality and taste! Highly recommend! read more

Street tacos done right, I can't get enough of the chorizo! Everything we have tried has been good, It's fast and convenient, and great for take out too! read more