I am super-impressed! I have to laugh at myself that I've passed her offices probably 1,000 times…read morewhile running errands, and I never realized how nice it would be inside. The front of the building doesn't look like much: it's an older building wedged in between a carniceria and the Cultural Arts Center (AKA, the old police station) on El Camino Real near Oak. However, inside is so nice and professional. The front desk staff are pleasant, and they know their stuff when it comes to insurance, etc. The other staff are equally patient and skilled with their responsibilities. Finally, the doctor herself is SO upbeat and positive. My daughter has had some bad experiences with eye doctors, so she was more than a little nervous, but that evaporated the minute that the doctor came into the room and greeted her kindly. The visit was prompt, all the new equipment made things so much easier for my daughter, and everyone was great. Greenfield is really fortunate to have this doctor and her staff here!

Receptionist is the worst!! Came in before lunch time and declined to help me. Won't be going back!…read moreShe didn't even offer to ask if I could come back or get the phone number down she literally walked me out the door.

We have been going to the Hartford's for our vision for years. We have always been treated with…read morekindness and respect. Their office staff have always been friendly, knowledgeable, and helpful to us. I recommend them any time someone asks for an optometrist.

Very nice and give you special attention while you are there…read more They do appointment only so very few people are there at a time and there is not too much wait time

Just the most experienced eye doctor who puts in the extra time to make you be able to see 20/20!…read moreFriendly staff too!

We Shall See ! So Far, So Good !…read morePlaced Order For New Glasses. Very Courteous, and Efficient !

First ever eye exam (except for my license!) and I wasn't sure what to expect. It was a pleasant…read moreexperience-everyone made me feel comfortable, explained all of the details, and even helped me pick some cute frames. Paperwork was easy, cost was reasonable, insurance paid most of it.

I've being going to Dr Pham since I was 8 years old and I love this doctor. He makes you feel so…read morewelcomed and is extremely kind. Makes you feel comfortable and relaxed. I usually hate going to any doctor appointments but whenever I need to get my eyes check I go directly to him. Makes going to get new glasses fun!

Been coming here for years!! Dr.Pham is the best in town…read morehands down. He's very knowledgeable & helpful with any eye care needs. I was sad because now that I got lasik eye surgery I don't really need to go to the eye doctor as often but he definitely deserves these 5 stars! Friendly & great staff! Thank u!

A straightforward and nice experience. My first time experience too…read more I went in to go for the $79 2 Pair Eyeglasses and Eye Exam deal (I have no vision insurance). The examiners and assistants were nice and not many questions was really needed for me to ask. Even when I said "no" to additional tests during the eye exam (costs more money), I was proceeded to the next thing without any questions. As long as you ask questions for things you are confused about, from me experience you will get a straightforward answer. I even has some nice small talk with one of the assistants.

Prior to this incident, I would've given this place 5 stars. I have been coming here since 2021 and…read moreI've never had an issue with their service or my glasses and their prices are fair. I had an appointment in late April, placed my son & I's glasses order & received the first week of May. My glasses were not as expected. The transition was not placed in the correct frame. I called right away & their was no solution offered. It was the end of the day, so I understood. I attempted to contact the manager, Amanda, for over two weeks after this before making contact. She agrees to order the corrected lenses & NEVER discussed pricing so I'm assuming their going to make their wrong, right. Nope. Now, fast forward to yesterday, I went to pick up the replacement lenses. Amanda was not there. I should've waited for Amanda, but I was already there and I assumed it was going to be a better experience. Wrong. The employee, I believe Mayeli (short, Hispanic female with glasses), helps me. And I absolutely HATED the replacement lenses. They did not look good on my frame. She asks me THREE times with an attitude "so do you want them or not?!". I was baffled. The alternative was to pay an additional $70 to keep the transition in my original frame after I was already inconvenienced. This place is no longer worth the hassle & clearly do not value making things right when THEY screw up. Beware.