Although the installation teams have been wonderful, the whole process working with Star Lumber has…read moreleft a bad taste in my mouth. My husband and I have been working to get our basement finished in preparation for our new baby. Since Star Lumber did our upstairs (prior to us moving in) we figured we would use them again for continuity's sake. The quality, look, and feel of everything is high quality. However, working with them has been extremely trying. To start off, if you do a renovation, you have to go to 4 different departments to pick out everything. The departments do not communicate with one another at all and you end up telling everyone the same thing over and over again. This also causes problems with coordinating and facilitating installation. We ordered everything in January, but weren't finished with regular installation things until April. The only reason we got done as fast as we did was my semi-weekly phone call asking them how things were progressing and when we could proceed with installation. They were very unresponsive which felt unprofessional and made it hard to get the ball rolling. Although we asked for phone calls prior to people showing up (ie the 30 minute call ahead before the appointment), we had to ask for those calls many times and even still didn't get any communication. One day the countertop team came to install the countertops (not the day they were scheduled) and we were trying to run home from work and missed them. They did our carpet and doors, but the doors don't fit post carpet, even though they did the measuring of the doors and trim and everything.

After further discussions, they came back and exchanged the damaged boards for new boards. Jeff was…read morevery understanding and was diligent in getting things resolved. Would highly recommend.

I pretty like this store! I went there and bought stuff for many years. However, recently the staff…read morethere are very rude and racist. Especially, the staffs inside the store are lazy and not helpfu!

Always like going in and dimming around to see what I can't live with out. They have a ton of stuff…read morefor the garage guy. Take a trip and see what they have to offer. You won't regret it.

absolutely dumbfounded! Went here for a few simple things and I asked customer service for a little…read morehelp since im new to the area and I was met with the most disrespectful attitude. If it wasn't a girl with a nasty attitude and it was a guy better believe I would've dragged him out of the store. And as for the girl she's lucky my partner didn't grab her, if you're going to get snotty watch who you do it to because there's someone that'll snatch that attitude real quick. What a joke of a company and what a joke of a store.

Absolutely rude! My partner went in and asked for help and was told they didn't have the things…read more.. that my partner then found on their own! My partner stated employees literally ran off from him asking for help. He will never return he states and its close and convenient!! Horrible horrible service

Great group of guys here extremely helpful and they're extremely dog friendly which is a big plus…read morefor me met them for the first time this morning and have called back already asking questions and every time they've been 100% helpful I highly recommend a place like this

My wife and I have done business with Farha for several years. We have purchased items for…read moreourselves, not for rental properties. Aaron has helped us with carpet, tile and counter tops. Aaron has always shot straight with us and we have enjoyed working with everyone at Farha. Is Farha a big box store? No, yet they have a good variety of merchandise much of which they carry all the time. Do they have one of a kind items that will be here and then gone? Yes they do and they will tell you so. We will definitely buy from Farha again and again.

Went into get a price on Quartz counters, sales guy said there was no way to give me a price…read moreestimate. Wouldn't even go over options with me without coming out to get a template. Other companies in town have...

Did a great job on bending back my skid plates for the Toyota. Also went the extra mile and…read moreresealed parts and was easy going about it!

Proceed with caution when dealing with the father son team that run this establishment…read more.. I walked in this establishment one day and I asked reeves custom metal and fab if they could add rungs to my boat ladder and went on to the previous had went missing or fell off and I just wanted one, maybe 2 extra rungs if it wasn't too difficult or expensive,They greeted me kindly and said "sure we can do that", the next question I ask was how much will it cost? They answered "ohhh maybe 150 dollars maximum" (which I thought was a lil expensive) I said ok. The younger son assured me he could get it done quick and inexpensive. went to pick it up after almost a month of calling, and finally it's ready. I go to pick it up, they want to charge 400. It's not my ladder, I was getting it done for a friend, so I felt like I had no other choice but to pay for it and get the ladder back! This is what they gave me! This is the lowest qUality fabrication job I have ever witnessed. They are terrible people who can't meet deadlines and overcharge their customers. I should have left it there and bought a new one, I'd be 200 dollars ahead. These people are really low life scammers and I felt like people should know this was my experience with them and to be warned

After checking out several granite countertop suppliers, we found the perfect quartz countertop…read more Great selection.. Professional and efficient at every point from measurement to installation. 100% satisfied with entire process! Highly recommend!!!

I am so glad I hired Wichita Granite & Cabinetry to work on my kitchen! The granite is absolutely…read moregorgeous and the very complex edge profile we chose (chiseled) was done on site, by hand...WOW amazing craftsmanship! The professionalism and enjoyment we got from working with this company have made us true fans of Wichita Granite & Cabinetry, and customers for life.

I love Lowe's. I really do. While I am more partial to the depot, that is my second home, los has…read morebeen really great for finding some items like plants that the other place doesn't carry. Is also closer, so it's good for a quick grab for some items as well. Service when we come to Liz kind of hit and miss, but it's it's been on average, average. While I hope for more, I am satisfied because it could be worse. But it's not it's average and average is still OK. As far as products go, they do have some good deals from time to time so I do like to look out for those because they can be a really good value if you are doing a large project.

Very little to no help with a hot water heater purchase. The employee pull it out of a row and…read moredissappear, leaving me to haul it out myself. Got a little bit of help loading it into the truck but that was about the extent of any help. Will not be returning to that location again!