Absolutely disgusting.. Staff did not show up as APPARENTLY it's only cheap staff off Airtasker and They are doing 5-15 Bond cleans and not getting paid. Spoke with Owner/Manager Jess and was no help at all. 4 weeks on and still no refund for a $650 clean that was never done. read more

They ripped me off in Darwin the exact same way. The are a scam company ran by Ben Cooney whose wife Cassandra was busted by channel 9 operating the scam. She was not allowed to be a company director any more and just transferred to Ben. Were operating as Made for Cleaning when they got me.I persisted through NTCAT, Darwin local court civil registry then the Ballina Local Court to enforce payment with the assistance of a bailiff. It was only with the court order was my money repaid and costs included. Company changes name every few months. You can get your money back but have to persist. read more

Made For Cleaning - Just Google them - Home Cleaning Near Me

This company does not deserve any stars. They are a scam! Do not engage them! I hired them for an end of lease clean and carpet steam, they were so helpful and available until you pay them in advance which they required and then radio silence and no show. I called them over 40 times in a single day, not including the calls my partner and friends were making from a range of phones at the same time. None of us were answered. They are an absolute scam! read more

Booking was easy online, with a follow up phone call to confirm the clean For my own peace of mind. However the cleaners didn't come that day, and neither did 'Made for Cleaning' answer their phone nor email. A very long, and frustrating, story short; after two cleans the house still wouldn't pass an end of lease inspection, this company continued to dodge my calls and emails. Finally, on eventually tracking them down they wouldn't listen to my concerns, suggesting my lawyers speak to theirs. We ended up getting a third clean from another company. To their credit 'Made for cleaning' paid the bill, as they have a 100% bond refund guarantee, but honestly not worth it at all. In summary; very poor cleaning service from a very unprofessional and rude business. read more

We are WA-Perth clients. Very unsatisfied with the whole service, especially when they claim to take it to COURT if negative review posted. 1. Cleaner turned up on the scheduled day to collect keys, but did not return afterwards to do the cleaning, no response received when we tried to contact the cleaner. 2. Next day, had to call the company, for them to track down the cleaner. 3. Cleaner did a poor job. 4. When cleaner was contacted, asking him about his work, he called back, swearing and using rude language. 5. The cleaner came back the day after to finish the job after being contacted by the "WA coordinator/manager" of the company (who we found out to be the subcontractor), did not finish the job properly again, so we had to finish it up ourselves for returning the house to the agent on the specified day, which got delayed. 5. Cleaner did not return keys after cleaning, not even after a week. No response received when we message the "WA coordinator/manager". 6. When the cleaning company was contacted, they said the cleaning service was sub-contracted and they have fired the subcontractor already. They tried to contact the subcontractor but received no response. No further help was suggested, even though they are responsible for their unwise choice of subcontractor. 7. We requested for a refund for everything happened, and said we will write a negative online review, the cleaning company called and claimed they will take us to court if negative online review was posted. Awful awful week. read more

Workers are very punctual as they arrive on time. They did a great job by cleaning as per our requirement. They didn't leave us to point out something undone. Very professional and friendly. Hope to see them again. :) read more

Appalling. They didn't provide the service we paid for and then lied to us and the real estate agent saying they had completed a job that they never even showed up for. We hired them for an end of lease clean which included carpet steam cleaning. When the cleaners showed up they told us it was another team who was responsible for steam cleaning carpets, but Made for Cleaning never arranged for anyone to undertake the cleaning, so they just took our money and refused to provide us with the service we paid for. When we complained that they didn't do the job we had paid for, they told us an outright lie and said that the carpets had been cleaned - we have confirmation from the landlord, the real estate agents and the cleaners themselves that the work was never carried out. We requested a refund for the services they didn't provide and have been ignored ever since. The "customer service representatives" are rude and unhelpful and refuse to provide any assistance. If you have a problem with their service they will ignore all emails and phone calls from you and refuse to follow up on any issues. There is no internal complaint system. They have been reported to the Office of Fair Trading. read more

We organised an end-of-lease clean with this company. In the beginning they were really helpful: answering voicemails, providing a seemingly comprehensive list of things that they would do, and organising for one of their contractors to come in over the weekend to clean our rental. However, while the cleaning contractor arrived and did perform a partial clean of the property, they missed out a large number of necessary items. Now we wish that we'd read these reviews! It was so hard to get in touch with the company and despite e-mailing them a copy of the agent's report with photos of all the items that they had missed, the company did not get in touch with the agent to collect the keys (we had already had our 'final' inspection and handed over the keys as our lease had expired), and stopped responding to our e-mails. When we suggested that we would take this up with the customer affairs authority the response from one of the managers was words to the effect of 'go ahead, we didn't do anything wrong, just read our terms and conditions and see what you agreed to'! It was enormously frustrating...we ended up getting another local cleaning service to finish the elements of the bond clean that weren't completed, and they did so with such amazing customer service at a fraction of the price. As mentioned we had already finished our lease and handed back the keys, and a new tenant was to take possession of the property in a few days' time, so it was less than ideal for the real estate agent and an unnecessary waste of our time and money rectifying this substandard end-of-lease clean. We had this 'clean' performed on Saturday the 20th of January in a Darwin suburb, in the NT, and it cost us $576 for a four-bedroom house...next time would happily pay more to get the job done at the time that it should be. We have enclosed a copy of our proof-of-payment to the product review website. Like other customers who have reviewed this company, I will have no hesitation in posting the e-mail correspondence we received from 'Made For Cleaning' to give you an idea of the customer service you can expect if you run into problems. We have not heard from 'Made For Cleaning' in five days...no response to our e-mails asking when they would make contact with our agent and organise a reclean (even after they told us that they would come and perform a reclean). No response to our voicemail messages. We have essentially wasted several hundred dollars on this business...we could have received a much better, headache-free, and customer-focused service from a local Darwin business. So many lessons learned. Hope that prospective clients of 'Made For Cleaning' read these reviews and draw their own conclusions. We would suggest that you do not give this business your money. read more

Very Unprofessional, left my house dirtier then when they first started. Cleaned the doors with dirty rags (left smudges all over the doors and tiles). None of the walls were cleaned as stated on their checklist, Carpet wasn't cleaned, they ignored all of our phone calls. Have told everyone I know to avoid them at all costs. They messed me around for a week and still wont give any of my money back after I have sent photos to them of their horrible cleaning job. read more