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    Madison Pharmacy and Home Care

    5.0 (1 review)

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    6 months ago

    Quick friendly service without having to stand in a long line like the big chain pharmacies.

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    Walgreens

    Walgreens

    2.0
    (4 reviews)
    14.4 mi

    Don't go here. Incompetent staff. Absolutely the worst customer service I have ever seen. Instead…read moreof helping with an issue they just say "sorry". Truly don't care about their customers. No smiles, no friendliness. I have moved my prescriptions somewhere else. Will never use them again. Sent me a text stating my script was ready. Then another stating there is an issue with my insurance. (I have had my insurance on file with them for years.) Told me to call my insurance. I called my insurance and they stated that Walgreens had filed it incorrectly and it had caused it to hold. Insurance removed the hold. Went back to the store (second trip). Stated that they did not have enough of the med to fill it now. too bad so sad. Did not offer to transfer the script or call another store to find supply. Acted as if they could have cared less. Had to contact my provider to have the script sent to another pharmacy. Spent hours dealing with this. No concern that this disabled veteran would not have needed med. Luckily I had enough to last the weekend. Manager not available until Monday.

    This is the absolute worst drug store you'd ever wanna see, the staff is beyond rude & they make it…read moreclear no matter how much business you do with them , your a problem they have to address as vs a local customer. When you call it's actually hard to get a person on the line & they will often just hang up in you. They don't perform tasks which their supposed to like contacting the Dr for you or literally much if anything they don't have to. Honestly this dump doesn't deserve 1 star and if you're smart you'll avoid it & if you currently are a customer I'd ask you to consider switching to a place that's normal as they are not.

    Madison Pharmacy and Home Care - drugstores - Updated July 2026

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