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    Madly Soft Skin

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

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    Services - Madly Soft Skin

    Acne treatment

    Anti-aging

    Pore cleansing

    4 More Services

    Skin brightening

    Sugaring

    Bikini wax

    Waxing

    Madly Soft Skin Photos

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    Tondue Medical Spa

    Tondue Medical Spa

    3.0
    (4 reviews)
    0.6 mi

    Since Tondue paid for my Google review to be deleted & blocked me on Facebook, Yelp here we are!…read more My experience with Roxanne as an injector was terrible to say the least. Roxanne is incredibly unpleasant, unprofessional. After following all the proper aftercare of lip filler, I had concerns about migration so I called and the receptionist answers. After Roxanne overheard the word migration, the phone was quickly in Roxanne's hands, who without seeing what my lips looked like, stated that there was no way there was migration, her product doesn't migrate (filler that doesn't have the potential to migrate doesn't exist), and that it was going to be 100$ to consult with me. Instead, I book an appointment for more filler (bc hey, it's free ;)) & then said I wanted to dissolve. For an hour Roxanne talked at me, and ended on the note that she won't dissolve without a written doctors note that I'm working on my health condition that she blamed for the migration occurring (even though she still wouldn't admit it might be migration- i've had SEVERAL injectors confirm that it is 100% migration). This health condition she knew of before filling my lips (but didn't need a doctors note before she was going to make 700 dollars off of filling them, convenient). I've had filler migrate before and every place will dissolve for free, they often are the ones that will point out the bit of migration. Roxanne just has too big of an ego to admit that whether her technique or the inevitablility of my lips being prone to migration occurred. A big unwavering ego is not a characteristic you want in someone who is altering your physical appearance. I'm not a Karen, i'm a 24 yr old of the generation of people pleasing. So unless you are very well educated in this stuff, know how to advocate for yourself, & want to potentially argue for your right to dislike something, I'd go somewhere else. I posted this originally on Facebook & I had MANY people respond to me with similar stories of her botching their lip filler and blaming it on the patient.

    A day at Tondue Med Spa Rochester was just what I needed. The Diamond Glow treatment left my face…read morefeeling better than it ever has and the Cooltone felt incredible! Hands down, the best spa experience ever! Roxanne and her staff are incredibly warm, lovely and welcoming and the environment is relaxed and classy. They were voted Greatest of the Great Lakes Bay for Botox and skin care in their Bay City office. Rochester is lucky to be home for their second spa!

    Photos
    Day of procedure, wildly overfilled. Couldn't sleep my lips were so painful.
    Day of procedure, wildly overfilled. Couldn't sleep my lips were so painful.
    Tondue Medical Spa
    Tondue Medical Spa

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    Madly Soft Skin - estheticians - Updated June 2026

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