I've been going here for sometime, I always get seen in a timely manner. They are always helpful if…read morepeople are willing to listen and work with them. They always go over my insurance with me and tell me what they will and will not cover. With contacts my insurance has a separate copay for that as its a completely different exam. And they let me know this at check-in. The doctors here are very thorough with the exams and have always answered my questions. Optical team is awesome they are so nice and helpful. I don't typically have issue with getting my glasses. But, if anything is off I've seen them work with patience's as long as they are willing to work with the optical staff. I've also seen people yelling at staff because, they thought insurance covered more than what it really does. And the staff always remained calm and collected. On a particular day I had an exam and Staff told someone what everything was on the sign-in sheet, test options and what insurance discounted and or what copays would cost Before, they were seen. Then at the end of there exam and at checkout they didn't want to pay for services rendered. And so they offered them the option to not have to pay by removing trial contacts. It was clear they were trying to help the person to not have to pay for anything though they put, all there time into helping people find what worked for there contacts. It's rude to think you can go into a medical office and expect something for free. I mean they went over everything before being seen. You don't go to a store and walkout without paying. That's theft of services. Bottom line, if you have questions ask and they will be happy to answer or find one for you. Also you can text (501)941-4321 this office anytime and when they get back into the office, they normally reply sometime next day. Just remember to be respectful and work with your providers. As they do there best to help you and your needs.

So they made me think my insurance covered all of it and didn't tell me until after the entire…read moreprocess of my appointment that it actually didn't cover jack crap not even a penny they even did all the exams even know I put down my insurance on my papers they then gave me contacts for a month to test out then gave me a case to put them in and my glasses prescription then the lady says your total is 320 I said 3 dollars and 20 cents she says no 320 dollars I say I have insurance though yall said it's accepted and she said we'll it's not I don't know who told you that then she gets up and goes go the back comes back out and says sir can you step back here please and says I need you to remove the contact lenses from your eyes even know they gonna throw them away regardless and says when you get the money we will then give you your prescription and contacts which is totally illegal they can't hold your prescription and it says online they also can't make you take the contacts out rather you can pay for them or not. I took them out cuz I'm not that kind of person but once I looked it up and talked to an attorney I realized they did alot of things that was very unprofessional and unethical and taking contacts out of someone's eyes that were already used anyways just to throw them away is just sad I would have paid them regardless I just didn't have the money until the next day but now that I know I'll never go to Global Eye Care in cabot again! They obviously scam people into thinking they can afford something or making them think there insurance is covering it when at the end they just want our hard earned money...BTW 320 dollars for 30 mins is absolutely insane! I still would have paid them though just so I could be able to see good again they even told me my eyes were really bad and acted like they cared but they obviously didn't it was all a show...they could have helped me out but instead they chose to choose to get someone's hopes up and then literally make me take out contacts that helped me see perfectly again after 2 years of headaches without insurance I finally thought I could see great again they lied on the phone just to get me there to try to wait til the end to take my money the manager even told me they wouldn't have even did the exams if they knew so it was so wrong to do this. Hope yall don't go there they are crooks! If anyone knows anyone better plz let me know!

Our family has been going to Patterson Eye Care clinic for years now. I have to say the service…read morehas always been outstanding. I especially want to thank KELLIE for helping me last week ordering new glasses. I literally bought the frames she was wearing and didn't intend on buying a new pair but just replacing lenses in frames I already had. No pressure to buy a new pair at all but she was so helpful, gracious and professional, I felt very comfortable making a decision to give myself a new frame. She also made it easy to order new lenses to go in my old pair for a backup. She saved me money and being almost 80 was really appreciated! Who doesn't like saving money?! I will recommend Patterson Eye Care clinic to anyone who wants to be treated with respect and get great professional care! Thank you again, Kellie!

ZERO Stars for sure! My glasses broke where the screw attaches to the frame. Since they are 9…read moremonths old and and still under warranty, I went in and was told frames ordered today should be in by next. On my way home I get this text (I live an hour away).: "Connie, I just wanted to let you know that your frame is on back order. The website does not say when it will be in. I just wanted to give you a heads up." Sorriest, most unprofessional bunch of goofballs I have ever met! No further assistance given to me. I should have written this 9 months ago when they had me take my glasses to the grinder, then pick them up! Should gave been handled in their office, not the customer doing their job for them!

I think that this is a great eye dr and optical store. everyone is nice and helpful and they are…read moreglad you're there. the general feeling in there is upbeat and positive. the appointments don't take too long, just adequate for what's required. the dr I see there is nice, thorough, and makes sure I'm satisfied and don't have any more questions before moving on. if I have questions or concerns about my contacts, she has the answers. they introduced me to the most perfect contact I've ever worn. I'm always happy to go there. it's not an appointment that I just dread to go to. most dr appts I'd just rather not. anyway, try them out.

Horrible service. First did NOT reduce my glasses as needed. They did NOT use my insurance and did…read morenot bother to tell me. The frames are mediocre material, the lense fell out twice. Did not refund even though I bought 4 pairs of glasses total for the family.

Fantastic! I have had the great fortune of using this establishment on several occasions. I love…read moreDr DeBlack. She is always so cheerful and her staff efficient. I have purchased glasses and contacts and have not been disappointed. Even had an eye infection that they we able to get me in quickly and throughly examine and get me the right medication to relieve the irritation and cure the inflammation. When ordering products delivery has always been quick within the week. I live this place

Took my daughter for an eye exam. They were very thorough and took time to answer all our…read morequestions. Did not feel rushed or hurried to the door. Would recommend Dr deblack to anyone.

The staff are super great, as is the eye doctor; BUT the quality is definitely lacking with the…read morefinished product.

Just got polarized sunglasses online and they were delivered in just a couple of days.read more

I have been a patient of Dr. Neal for several years. I went in for my annual eye exam yesterday. I…read morewas greeted with a welcoming smile at the front desk. The receptionist made sure that I knew what to expect. I was called in at my scheduled time. Dr. Neal was cordial, as always. My exam was professional and thorough. Deborah in the eyewear area helped me select the perfect new set of glasses for my needs within my budget. It is just a great group of friendly, knowledgeable professionals.

Deb was so helpful and knowledgeable about all the sunglasses which is what I went in to purchase…read more She made great suggestions and I left with two of the best sunglasses I've ever owned. She explained the warranties and care beautifully. The Maui Jim sunglasses are fantastic. The lens quality (and therefore my vision) is the best ever! Thank you Roger and Deb for the outstanding experience. I finally made my eye protection a priority and it's really being tested at the beach!

Tiffany is amazing. Very patient walks you through everything you need to know. Nice to know your…read morecared for.

Got me in without an appointment, and glasses delivered within a week! Took my VSP tooread more