I love banking with chase and going to chase branches…read more However, this branch is an exception. The branch manager/supervisor is less than a professional and not attentive. I recommend some training.

Excellent customer service. Online banking is wonderful compared to local banks. They're only open…read more8-5 M-TH, but since I work 8-5 I have to wait until Friday when they're open until 6 if I need to go into the bank, but that's not a big deal. Additionally their loan interest rates are a little high compared to local banks, so I have my loans through another bank. But for a checking account, debit card, or even a credit card, they are EXCELLENT! Overall, I've never had any complaints against Chase and they are always so nice and willing to assist.

10 plus year customer with pnc at this location, total 20 plus years customer…read more Recent transaction: Customer service(Andrew) on the phone was good. My financial advisor Anna, has been very helpful and explains all my questions. Financial investor David was very helpful this morning and patiently finished all the transactions. Good experience.

This is the worst bank I've ever come across in my life and I don't even bank there, which is a…read moregood thing! I tried to cash a check from one of their customers and they wanted to charge me 2% which equals $510. They are plain thieves. They would not even say yes or no if there were enough funds to cover that check we were treated absolutely rudely by a woman named Margaret, who has absolutely no business being in any kind of customer service. do yourself a favor do not even glance in their direction as you're driving by

I love this NFCU location, it's always spotless, the staff is friendly and makes every transaction…read moreeasy, no hassles. The location is easy to get to, easy to park, and I have never had to stand in line. I have to drive an hour from my house to get to this branch, and it's nice to be able to just get in, get my banking done and jump back in my car.

Ashley England is absolutely amazing! She is very professional she takes her time with you - you do…read morenot feel rushed. She is very knowledgeable. Thanks again! It's so refreshing to be able to trust someone to do their job.

Wish I could give this bank a minus rating. If you want to feel like you are in a foreign country,…read morethis is the place to start. A non friendly veteran, senior citizen or American bank. All I wanted was change for an American $100 bill. I showed my veteran ID, my Arizona drivers license and told them I was a born and grew up in Bowling Green, KY all to fall on deaf ears. You MUST have an account to change a bill in this pitiful excuse for a bank. I went just up the road to PNC and they were more than glad to give me change and didn't ask for ant type of ID. Now that's what a bank is supposed to do in the United States of American!