Comfort Keepers has taken care of my parents 24 hours/day since 2012. They provide excellent care…read moreand the caregivers are part of our family. The workers are dependable, caring, kind, and appropriate. The administrators/owner are very easy to work with and run a great company! I am very thankful for Comfort Keepers. Susan McCluskey Graham

When my mother-in-law moved into her assisted living facility she was pretty independent. As time…read morepassed, as is with aging, she needed more assistance. She no longer drives. She now has memory issues. Comfort Keepers has been a saving grace for my husband and me. They provide excellent, dependable, loving care. We would highly recommend them to anyone needing caretakers for their aging parents.

After touring the facility with david, the director, I was HORRIFIED to hear first hand from a ww2…read moreveteran who had placed his wife there. He wept as he told me that his wife, in her 90's, was pulled from her bed, beaten, spent 8 days in rehab AND treated for scabies!!! When I called David back his only reponse was "we treated as IF the residents had scabies". How is that for a marketing answer! When I asked about the abuse he only said, "I have only been here 9 months so I don't know". HOW COULD YOU NOT KNOW was my response!! I had lunch with the veteran husband recently who said she is doing better but through the tears made me promise I would not place my father there. Please do your homework and stay clear of this "facility". Honor your loved ones and look elsewhere as there are STILL 3 employees employed there that were there when this happened. Why would you want to work in a place you KNOW how their residents are treated? Our veterans and family members deserve better! I put a call in to the corporate office.....still haven't heard back....RED FLAGS!!!!!

Visited my sweet grandmother in April after she moved into Legacy Reserve at Old Town. We have…read morereturned four times since and cannot, for the life of us, understand who is managing this place. The monthly rent is astronomically EXPENSIVE, the facility is poorly run, security is lackluster, and maintenance is a joke. It is abundantly clear that they are ALL ABOUT making money, not customer service. I can't begin to explain the deficiencies that we see every visit. If you love your family member DO NOT let them live here! BTW, i gave Legacy Reserve @ OT a 1-star rating, as that is the lowest allowed.

My sister in law moved here and she is so happy. The staff is caring and there are so many…read moreactivities for the residents. I stayed myself and had a wonderful time.

Outstanding community with dedicated staff - some have been here 20+ years! Residents are active…read moreand very engaged in the Community. LOVE this place and the faces I see every day!

My first review still stands i will no raise higher, but they did explain and are working on issues…read moresimilar. After talking to other resident families this is not isolated and happens more frequently than it should. There care services will grant them the 3 srars.

Care quality. Not well trained in areas of elderly care. Get hung up while speaking on the phone…read more Very unprofessional. (One lady in the office is nice. The brunette. She smiles.).

this place is a joke after you sign the documents. office doesn't return calls barely can get a…read morehold of them leave messages and you have to track them down. they really don't offer physical therapy there more worried about getting them to stay there for long term care. the selection of food is not based on the person diet everyone gets the same meals regardless to if it's hypertension or diabetes. the dr is a joke and never can be reached. they never answer call lights. they have caller id so they know that your calling and won't answer the phone.