Our last realtor didn't just drop the ball -- she wrecked our entire situation. She told us we'd…read moreonly be living in a camper for "no more than two weeks." Well, two weeks turned into eight months, and because of her incompetence, we even lost the house we were supposed to move into. Eight months. Disabled. Stuck in a camper. In pain every single day. All because someone who was supposed to help us completely failed us. And then came Jasmine Muñoz, REALTOR® | RE/MAX -- and she showed us what a real realtor looks like. Jasmine didn't make excuses. She didn't disappear. She didn't leave us hanging. She showed up. Jasmine opened doors for us on 30‑minute notice. She searched relentlessly, day after day. She worked late into the night. She kept us informed constantly. She fought for us like it actually mattered -- because to her, it did. Thanks to Jasmine, we're finally moving into a real home. And now that I'm not trapped in a camper anymore, I can finally get the back surgery I've been waiting on to relieve my lower‑body pain. Jasmine didn't just go above and beyond -- she pulled us out of a situation another realtor created and refused to fix. She gave us back stability, dignity, and hope. One realtor left us in a camper for eight months. Jasmine got us home because she did the work the other one never even started. That's the difference between being left out in the cold... and finally being brought inside. If you want a realtor who actually works, actually cares, and actually delivers, you want Jasmine Muñoz. Everyone else is playing catch‑up.

Called Hall Services to fix a broken garage door spring. The technician got to my residence about a…read morecouple of hours later and fixed the problem and serviced my other garage door opener. Very pleased so far with the service. Will recommend them to anyone else... Tim Womack

Deceptive and Unethical Service - Beware!…read more I had a terrible experience with Hall Services. I called them to fix my two garage door openers, but the technician, James, claimed that my sensors were broken and couldn't be fixed. He insisted I needed two brand-new openers at $500 each, plus $285 in labor per unit--a total of over $1,500! He also admitted he didn't know what the clicking noise meant and said the opener wasn't showing any error codes. Despite that, he proceeded to unscrew my sensors and told me the entire system had to be replaced. Something didn't feel right, so I got a second opinion from a competitor--and they fixed everything for $245. This company is dishonest and operates without integrity. They tried to upsell me on unnecessary replacements. I strongly warn others to avoid Hall Services if you value honesty and fair pricing.

We have had the pleasure to work with Jeanne Rock for the last couple of months and she has been…read morewonderful to work with. We switched over to her company because we were having a hard time hearing back from the last property management company whenever a question or concern came up. Jeanne was prompt and to the point which is helpful since we are in different time zones. There is no beating around the bush, yet no patronizing. Our transactions with Jeanne and her company have been nothing but positive. Thank you!

I am a property investor in TX and OK. I own 5 properties but had to work in Lawton for 6 months…read moreand wanted to rent rather than purchase another home or live in an apartment. Unfortunately I moved to Lawton as several army units had recently arrived and there were not many nice homes available for rent. The only nice home in my price range was listed by Remax. When I went to get the place I met Hope Briscoe, the property manager. She was very rude and unprofessional when she found out I was in the Army. Although I am a senior Army officer she treated me as if I were an 18 year old hoodlum. I am married but my spouse was unable to accompany me so I planned to live with 2 other senior Army Officers. We all have good credit, high income, and a squeaky clean record. Exactly the kind of tenant I would want in any of my rental properties. She denied us initially (which would've been illegal since the property was listed) but we insisted she call the owner. The owner had absolutely no problems with us occupying the home. She then took her time drawing up the lease and acted as if she was not pleased we were going to be the tenants. Several times she came in to take back the lease because she had changed her mind...but in the end allowed us to rent the property with an amendment in the lease that would allow her to come and periodically check on the property to ensure we were not causing damage. She was incredibly rude and we had not given her any reason to believe we would not be perfect tenants. If there was another 3 bedroom 2 bath house available for rent anywhere else in Lawton we would've left immediately. Unfortunately this was the only home that would be up to our standards. She treated us as if we were cramming 3 families into a beaten down shack. We were all educated professionals looking for a very nice home...that should've given her some clue that we want to live nicely and would not be destroying the property. She came by the property 3 times during our 6 month stay and walked around and took pictures (absolutely no damage, we kept a very nice and clean house) and was always very rude and quick. There was not a single pleasant interaction with her. When our lease ended we had shipped our mowers and were unable to mow the back yard. We notified her since we expected them to charge a landscaping fee and take the money out of our deposit. When we got our deposit back she had charged $100. It was a small yard and could've been done by any landscaper for around $40. $100 for a small yard was ridiculous. It would not surprise me if she pocketed a large amount of that money. As an investor I appreciate the care that she puts into the property...but I would be worried about losing business when the market is not so hot. If there had been any other house that size listed in Lawton at the time we would've taken our business there. Renters stay away from her and from Remax in Lawton. Absolutely the worst experience I have ever had with real estate. As a "sales" person she should be trying to attract business...instead she treated us as if she would allow us to purchase her lease. Awful woman.