Very professional and courteous. Very clear charges and fees... all in writing and upfront. Clean…read moreinside. They were very kind to my disabled brother (he was cashing a check).

I needed to cash my check and I first went to the Hawthorne location they weren't able to process…read moreit. I went to this location and Alex was able to confirm the amount on the check for me I needed this money to pay my bills I will definitely be back again thank you soooo much.

Kind , calm and accommodating. No fuss! These ladies provided me quick fast service with a smile.read more

Horrible customer service they leave you on a waiting call for like about five minutes when you get…read morethere they can't give you the right information and they always their system is down. Their email is not working so I recommend not coming to this place.

Very professional, applying was not difficult at all, and the fee was reasonable. Definitely the…read moreplace to come if you need a loan. Clean office, easy to find, and a very nice lady will attend to you with courtesy and patience.

Please come see Mercedes! Great customer service & very helpful, friendly & amazing! I recommend…read morethis place!

Omgosh! This young woman had awesome customer service not to mention she was very pretty. :) (I…read morestrictly prefer men btw lol) So I drive from Payday Money Centers in Orange just because the two women who were working gave me an AWFUL & CLEARLY rude customer service experience from the MIN I fn walked in! I don't fn get it! I am almost NEVER rude to ANYONE when seeking some type of retail service! Most of the time NOT even AFTER I'm shown rude & ugliness in their attitudes, tones of voice & facial expressions! So I just said forget those ugly broads! (I'm referring to their attitudes but they were both pretty UNattractive on the outside too! :/ Lol.) & I drove my car, literally running on fumes & had NO $, to this place on Chapman & prospect JUST to get good customer service! Solely due to the other chicks on Tustin St. right before Palmyra. They DEF had NO place or reason to be so mean & ugly towards me & CLEARLY don't know what giving good customer service really means! This lady working here, was very friendly & didn't show any signs that she had an ugly heart! :) She was very pleasant & kind & ACTUALLY smiled most of the time I was there! As opposed to the ugly chicks that didn't smile NOT ONCE at me the WHOLE time I was there nor did they greet me upon entering the vacant store! (except ONE other person) Thank u to the pretty lady at cool cash! Well done hun! Lol. :) U deserve a raise or award! :)

Best customer service,ive been coming here for years, always friendly and they are there to help…read moreyou with a smile..

Worst service in the world Walked in there and was not…read moregreeted nor was I helped out at all. Fat Mexican lady refused to give me her name or manager name. Tried making my check harder to cash then it had to be

No vayan a este lugar te tratan mal todavia ke les pagas te tratan de como si fueras a robar yo fui…read morecon mi cheke ya firmado y me trataron de scammer por el simple echo ke mi cheke esta firmado Si yo voy con ustedes es para evadir la espera cuando depositas cheke atu cuenta bancaria no para ke me digas lo mismo y aparte me cobres 5 dolares por detener mi cheke Haha

Hands downs , best checking cashing place that I have ever been to. Friendly service , no issues!…read moreGreat people ! Highly recommended cashing your checks here !

The year was 2025 and I was feeling finer than 20 mother flowering dimes. Just kidding. I called…read moreand asked if they were able to cash a settlement check that I had received because I was disrespected at Walmart. A class action one so I thought this place was going to be packed because everybody gets disrespected at Walmart, you feel me? Anyway, they close around 8:00 p.m. if I remember correctly. I called at 7:30 or so and asked if they would be able to help me out with my big baller check. They said sure and asked how much it was. That's when I got nervous. A lot of people and or check cashing spots aren't used to people that handle this amount of money like myself. I let her know that it was about $21 and change and she said oh okay yeah come on in. The relief I felt was similar to the time I left the Jerry Springer show studio after finding out that the baby was my best friends instead of mine. That is probably one of the best moments of my life. Anyway, going back to the phone call. I was greeted with the angelic welcoming warm voice of a young lady named Maria. She told me her name and I thought it was talking to Aaliyah. She really rocked the boat when she told me that the check amount wasn't anything but a number I'm just kidding none of that happened but she was very professional and welcoming over the phone. So I showed up 45 seconds later drunk as hell jk again but yeah it was the smoothest a check cashing transaction has ever went. She was fast friendly and professional. I would say more but I'll just say that the customer service was exceptional. Maria was the best and she's a dodger fan so extra brownie points for her. I love you, Maria!

Maria and Karyna were very helpful, friendly and professional. They were very knowledgeable and…read moreanswered any questions I had. I will definitely be returning, thank you ladies for helping me!

I was using another company to get money to my son, and didn't have a problem, but suddenly their…read moreservers went down and they vanished from the Internet. So I tried Convict Cash....hoping they were the real deal. Unfortunately my son never received the money I sent! I'm afraid they are scam artists and not trust worthy. I've called several times, left email messages and not a return call. I will have to go down and leave money on my Son's account tomorrow....I believe I've been ripped off for a few hundred dollars. Don't make the same mistake!

Wow. These people are great. At first I thought it was a scam because it seemed so simple and only…read morethey were doing this service but upon further research (I do serious research because I've been scammed before) I realized these guys were legit! I spoke to Victoria and she was very easy to talk to and very efficient. I had to do a same day delivery and Convict Cash was closing in 20 minutes so I made a phone call quickly before they closed but no one answered and I left a voicemail with all the information hoping that they would get back to me. Sure enough, I got a phone call from Victoria within five minutes and she had already typed in the information I gave on the phone. She sent me an invoice and while I was on the phone, I paid it and we were done by minute 6 of the phone call lol. She assured me that my cousin to whom I'm sending the money to will receive the money within the next hour! Ha! I saved a trip to the tedious process of going to the building in LA with traffic and all...Good experience overall I recommend it to anyone wanting to try this out.