Exemplary customer service. The manager and the sales rep were great. Patient, caring and…read morehelpful. Satisfied customer. DP

Will not go into details but agreeing with all the other comments and sentiment here. The employees…read morehere need customer service and cultural diversity equity and inclusion training. They were rude and dismissive. They made me feel guilty being in the store; the two employees made it seem like I was a burden on them. Customer facing service and support should be key to delivering any service or product - the 101 to any business small or large. So disappointed in verizon. I switched to verizon from T-Mobile and now will look into switching back.

Love the service, my building didn't have any wiring apparently for fios or any of the other major…read moreproviders but luckily Andrena was able to install their equipment and provide much needed high speed internet access. If you're big on decentralized internet this is a great option as well. Never had any issues do wish there was a wired connection standard but this can be fixed using a WiFi extender with a Ethernet jack on board.

This is the worst service. I live in a "luxury building" where this is offered as a quick way to…read moreconnect to the internet. It's satellite service and drops service repeatedly--anytime there's a fucking cloud or light rain. Your streaming services will make you think you have dial-up. There is no way to transfer service online if you move to another unit. They make you call their number and wait times are 30 mins + for them to tell you there is nothing they can do. I've called about the spotty service and they "reset the router" for the building. I had two accounts because I had 2 apartments in the same building. When I cancelled one account they cancelled both without consulting me. This was in the middle of a work day. They would not reconnect my second account without me paying a fee even though this was their istake. Get a cable internet service. Andrena is not worth it.

I changed my mother's tax accountant and they made her tax filing easy- and for much less than what…read moreshe was paying before. Courteous and professional service. Very thorough.

They were amending my taxes and they got a 6 month extension from April 15. They call me on October…read more15 saying my taxes are done, I sign electronically but I also have to pay, and if I don't pay by midnight, I will be subject to fines. For 6 months they had my taxes!! My wife says why so last minute and they blamed ME!! Saying they couldn't get a hold of me for 5 days, which is total bullshit! My phone is always on. The receptionist that was there was rude and obnoxious to my wife. I would never go back there.

A clean, well maintained and customer friendly T-Mobile shop…read more I've not had the opportunity to buy any stuff from this dealership since it's not too close to home but have been here few times for collecting the T-Mobile Tuesday perks. The pleasant staff make the checkout quick, straightforward and easy. Limited but dedicated parking space, so no complaints there.

Zaire helped us. My father was hacked and we went in assuming we'd need a new phone. Zaire was…read morehonest and patient and took his time helping us. He was especially patient with my 84 year old father. Also, we left with his original phone: he could have easily taken advantage of us and sold us a new phone, but he didn't.

Someone at this store let a fraudulent purchase happen. It's very concerning they aren't doing due…read morediligence and preventing fraud.

Snowstorm Fern scheduled an appointment to shovel walkway, driveway on Saturday 1/24/26. The…read moreappointment for my senior Mother was 10AM - 1PM 1/26/26 with Derrell. I sent a message via.Yelp to confirm address along with the agreed upon time. Derrell advised his guys were on their way. His guys nor did he ever arrived. I never received a call or sent a message to explain cancel or reschedule. This is unprofessional. I will never contact this company ever again. I don't recommend this company Derrell assured me his guys vwere on there way

Top guys!! Great communication and confirmation. Accommodating and respectful. They came as…read morescheduled (which was fast) and where very professional in there removal of the furniture pieces from the 2nd floor of our Condo. Didn't rush the job and where very careful. As elderly people living in Concordia Community, we very much appreciate that they are straight up with their flat rate. (Everyone we reached out before them, had a high bracket estimate, although we were very specific about the items they were picking up, location). They removed old wood, rocking chair, dresser, mirror, queens sleigh bed. Thank you for your great work!!!

Horrible temp agency! All they want to do is get you in the door. They NEVER call you with jobs!!…read moreDon't waste your time.