I called this company for a seasonal service because my gas fireplace would not turn on. I was told…read morethe pilot assembly was rusty and needed replacement, which cost about $700. After the service, the fireplace worked but shut off after roughly one hour. I contacted them again and a technician returned and turned the unit back on, but it shut off again shortly after they left. When I contacted them a third time, I was advised to check the chimney. I personally inspected it and confirmed it was clean and unobstructed. When I followed up again, I was told there may be other issues that would require additional costs and that the problem was not their responsibility, with the implication that I did not know how to operate a gas fireplace. I found this response unprofessional and disappointing, especially since the issue started immediately after their repair and remains unresolved. Based on my experience, I cannot recommend this company.

I called Sarman Air for an issue on my fairness and hot-water tank. They showed up on time and took…read moreenough time to investigate the issue and explain completely the options and prices - Everything was great and I am very grateful for their excellent services and fair charge. I also really appreciate their concerns about safety and followed Covid-19 protocols. I highly suggest Sarman Air and I will be their customer in the future as well.

AC install. I was…read morecontacted through Homestars that ACFurnaceGTA was interested in replacing my aging air conditioner that had stopped working. I was provided a quote on an AC unit that they recommended and the price was very competitive and based on the other positive reviews I decided to move ahead with the install. All throughout the process, the owner Eugene was very helpful and thorough in answering any questions that I had. The technicians that came over were also very helpful and answered any questions that I had. The AC unit was just installed today so I haven't had the opportunity to use it much, but based on the experience so far, I trust that I will be in good hands if there are any issues down the road. (AC unit purchased was an Armstrong Air 2 ton 16 SEER unit)

I had 2 jobs posted on Homestar', connect an existing new gas water heater and install new 3 ton…read moreA/C. He contacted about the A/C job asking if I would like a heat pump instead trying to up sell right from the start. I told him the 75 gallon water heater had to be done first. He asked if he can quote. He wouldn't register or do a site visit to see what either job entailed and kept messaging over and over. He kept going over the details so he was trying to estimate and I repeatedly gave him the same info. He asked why the venting supplied by Rheem with the tank was not white PVC and didn't understand. I had to explain to him the venting requirements had changed about 7 years ago on 75 gallon tanks due to higher temperatures. I had to tell him repeatedly I had all the materials to install. I gave him photos of everything to see it was straight forward. Job with less than 8 feet of venting that I was supplying. He said he would complete the job and bill me later and include any incurred expenses . I told him I do not proceed with any job without a contract with upfront firm pricing and any terms.. Then he asked again if they were providing the materials. He had the photo showing all the materials I had and again I told him I had all the materials. He then asked about me to a heat pump and I said if I wanted a heat pump it would have been stated in the job details I told them that them we had a high efficiency 2 stage furnace and my heating costs were under $900.00 per season keeping the thermostat at a constant 75 F. Our house is 3300 sq. ft. and Enbridge shows our house more efficient than 96% of the houses in our area which includes many of them with heat pumps. That was the end of dealing with them for both the water heater and the A/C when I requested a particular York Affinity model and he quoted on a different model. The most frustrating experience I have ever had just for an estimate.

Honest and professional…read more Heat water installing was on time and without issues. Responded to my phone call and discussed the recommendation . Provided approval and they came on time.

Said they don't fix ducting issues. But they're a duct company....ghosted my messages when I said…read moreit wasn't duct cleaning. Is this a legit business? I'll leave that to you to decide...

Excellent service with friendly technicians. They fixed the motor on my furnace and gave me helpful…read moreadvice. Upfront with the charges right away. I would use them again.

Smile HVAC installed a new Water Softener in our home - best price and quick installation. Valery…read moreis amazing. Previously they installed our furnace, AC and water heater. Water softener was no different. Best price and super fast service. Valery also takes the time to explain everything, and makes sure you understand. They're the best!

I don't write many reviews, but the service I received to repair my A/C unit yesterday was…read moreexceptional. Timing from initial call to SV to resolution was less than hours. Michael was awesome. He worked efficiently, explained the issue to me, and now the unit is working better than before it went down. Price was sharp, and best of all, my wife thinks I'm a hero for getting us back on line so quickly. At a time when it's hard to feel like you get what you pay for, I'm really glad I made the call to Sasi and Michael.

Sasi and Michael installed a new high efficiency boiler for our radiant heating system…read more I really felt they did a high quality job. They did not rush through the work. They made sure everything was done to the highest possible standard. After the boiler was installed, we had some issues around a leaking radiator and balancing of the radiators. They came back fairly quickly and repaired the issues well. Sasi is very responsive. He always responded to my questions and concerns promptly. He always could come within a reasonable time frame. In terms of price, they are reasonably priced. They are not the cheapest quotes that we got, but as the saying goes "you get what you pay for", and I feel we got high quality work for a good price.

Super company! I highly recommend. Brian is great to deal with as well. He's super nice and…read morefriendly too.

They are responsive and I have been using them for almost 20 years in different capacities and…read moredifferent properties; They have installed multiple furnaces for family and friends; Fireplaces heat pumps and tankless water heaters. Everyone I have recommended them to have been very impressed. I can speak to value as I never shopped around. My sister said they were reasonably priced.

Would highly recommend Cozy World. They were very responsive, quick to diagnose, and easy to…read morecommunicate with. Service charge was fair and repair was timely. I don't normally write reviews but this company was wonderful to work with.

I don't often write reviews, but I had really great experience with this company when our furnace…read morehad suddenly stopped. From diagnosis to installation, the team completed everything EXTREMELY efficiently, professionally and thoroughly. They provided a clean price for the furnace ahead of time and made the experience so so so easy and hassle-free. We highly, highly recommend this company! Special thanks and shout out to Ramin, Masood and his partner. We are very pleased.

The central air conditioner unit came with our house, built in 2000…read more In 2021, we purchased a brand new unit from Convertible. This year, 2025, we called them to report it was not working sufficiently: temp is set at 23, but the house registers 24.5 degrees! They want to charge $150 just to come out and inspect the problem. The original unit lasted approximately 20 years without an issue. This new Carrier unit installed by Convertible is just over 4 years old and it's unable to maintain a comfortable temperature of 23. Recent heat waves are a good test of the quality of an air conditioner unit, as well as the reliability of the company you hire when you need a new one. Disappointed in both!

Yet again Convertible Air Systems has come through. My air conditioner had an issue during a…read moreheatwave wave. I called for service and Gregory was here first thing this morning, He changed the capacitor in the air conditioner and cleaned everything out and even moved the air conditioner away from resting on the house wall. He also explained that my leaving the unit off until it was unbearably hot was not a great idea. the service was fast, Gregory was professional and efficient as well as very personable. Since 2006, I have purchased a furnace, air conditioner and tankless water heater for two houses and have been very pleased with the quality, the service, the staff as well as the price. I highly recommend this company. And the sales person I dealt with on both occasions was Marnie Amodeo. She was exceptional at helping me find the exact products I needed for my homes. I highly recommend this company.