Stopped responding. Unresponsive. Went to view the home but could not complete the job. Never confirmed they were not going to take the job even after multiple efforts to request status. I asked if keys were returned to lockbox so I could move on to another cleaner and could not even confirm that. Do not trust this cleaner, they will not do the job and leave you stranded. read more

Left my house spotless after I have a huge family gathering and was left with a big mess I wasn't able to clean because I work two jobs and never have time! she and her team do a great job and the prices are reasonable!! read more

Did not clean the microwave. Only dusted the tops of furniture not handles or cabinet fronts. Did not pick up things to dust under them. Used dirty mop and left streaks on every floor service. Only stayed 2 hours for a quoted price of $265. When I called to complain they tried to make it my fault. They did refund half but I have had to re-clean every everything myself. read more

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My first-time cleaning... loved it! Tabitha was responsive, quote received over email, and cleaning booked within two days! Beth and Lisa were super sweet, moved quickly in tandem with a smile as if they were a family member helping to clean our house! Highly recommend giving them a try - won't be disappointed! read more

My house was so very clean (and smelled clean) when I got home the day M2C was there. I loved them so much I scheduled them to return monthly. I highly recommend. read more

Today is a day of firsts...... First time having professional cleaners in our house since 3/2020 and first time using Maid 2 Clean. I kind of balked at the price at first, but judging by very positive reviews I decided to go for it. I am really glad I did. I will call them again! For starters, the people who came over were so kind, polite and worked so hard. Tabitha, the owner of the company, is extremely responsive to text messages and is helpful. The house is very clean and I feel like we received a good value and that my business is appreciated. All around a real pleasure! read more

Kelli single handedly cleans 34 patio homes on the property that I manage. She does an exceptional job and communicates very well with the residents and me. Tabitha and I also have wonderful communication and any hiccup has been handled timely and professionally. read more

Requested a quote and scheduled an initial deep cleaning with this company. I had expected, being a new customer, that someone would show up to assess the work to be done. This did not happen. My appointment was assigned, not selected. I work nights and this was far from convenient having to let someone in at 10am. The housekeeper that arrived was punctual and did ask what I wanted cleaned. I explained that it was primarily the kitchen and bathroom work areas as well as sweeping/vacuuming the hard to reach floor spots. The total time worked with one cleaner was as I had expected, two hours start to finish. The work done was adequate to my satisfaction. As no assessment had been performed there was no modification from my original quote of $214. I had a simple text afterwards to the ask if the cleaning was acceptable, to which I said yes. TLDR: Work was acceptable, price and customer service were not. read more

I had to organize a clean out from out of state. The company was easy to work with and the service was great! I would highly recommend Maid 2 Clean read more

I should start by saying that after reading all the wonderful reviews, it really saddens me not to be able to give a WONDERFUL rating/review to a locally owned, female run business but I have to be honest... As a first time customer of ANY in home cleaning service, I was not sure what to expect or even what to ask for so it should be stated that I could have been more clear with my expectations and instruction from the start - I think that would have significantly helped with *some* of the dissatisfaction. I reached out to 2 different cleaning services via Yelp messenger after reading the reviews and comparing pricing, cleaning details, etc. Tabitha responded to me first and immediately checked her schedule for availability. I certainly appreciate how quickly she responded as I was in need of help in such a hurry - I know it can be difficult to schedule things as people need them when as a business owner, someone is asking for a service very last minute. I received a response from the other company and they did not have any availability at that time so going with Maid to Clean was my best and only option given how quickly I needed the service. I asked Tabitha what a deep cleaning entailed and was told "A deep clean just means that your home hasn't had a really good cleaning in more than 30 days, more dust, more scum, grease etc..." Now, I'm not a housekeeper, I learned how to clean from my Mom but where I come from, when someone says they are deep cleaning in my mind, I am thinking, "Okay dusting ceiling fans, wiping down walls, baseboards, serious dusting, mopping, etc." Again, perhaps as a first time customer I should have asked more questions and asked for more clarification but I did not. I had scheduled a deep cleaning for Saturday morning - as my Mom was coming in town Saturday afternoon and between work and other obligations I was going to have little to no time to clean. I was thrilled when the employee* (opting not use her name) reached out to me via text and said she was actually available Friday afternoon instead of Saturday morning if I wanted her to get started earlier. Though I was working remotely from home, I was very impressed that she reached out and tried to get things rolling quickly. She arrived about 45 minutes after that initial text exchange and was ready to rock. Side note, she was extremely polite and respectful. She made me feel very comfortable having her in my house, which is something many people may not think about when you are there while your house is being cleaned. Now, by no fault of hers, she had a bit of a mishap with her car trunk and could not get her cleaning supplies out of the trunk (not a huge deal, it happens.) She offered me options on retrieving supplies from another employee, coming back the following day or using my cleaning products (if I was okay with that.) I opted to let her use my cleaning products because that's what they are for right? Not a big deal at all. I am mentioning these little side happenings because I think it's important that those reading this review realize that I wasn't unhappy with the entire experience, just certain aspects overall. She was at my house for just over 2 hours (maybe 2 hours and 15 minutes.) Not really what I would have expected for a deep cleaning but I figured, "They're the professionals so I am sure they know what they are doing from a time perspective." I should also note, that there were certain things that seemed to be part of the checklist that I did not require or request her to do because I A) had already completed them the night before or B) I was planning on making changes or adjustments to certain areas. I did not require a load of laundry to be ran or a change of the bed clothes as I was going to be changing the comforter/sheets overall for design reasons (and I hadn't bought the items I was changing yet.) In addition, on Thursday night I had swept and dusted my entire living room as I was still trying to determine if I wanted to hire a cleaning company or not. So there was very little work that needed to be done in the living room other than mopping. As you can see from the pictures below, the results were less than pleasing. I paid well above $100 to have a deep cleaning and she had to come back a second time and even then certain things were not done that should just be common sense to cleaning people...at least in my opinion. The second time she came back she was only here for about 30 to 45 minutes and things were still not fully clean. It was just really disappointing. I could have cleaned my own house the way it was cleaned, which defeats the entire purpose of having someone come and clean it for me... I felt awkward at having to report my disappointment the first time and even worse about it the second time. I hope this review helps potential customers as well as the business owner. I do not want to be contacted about rescheduling services - thank you. read more

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Very thorough and good price for the effort that is put into the cleaning! Will for sure be using their services again.

My wife and I bought a new home in another Kentucky city and needed someone to clean our Louisville home after we moved. I asked and received many estimates on Yelp and decided to use Maid to Clean. I cannot be more happy that we made this choice. We asked for a certain date and Maid to Clean agreed they were on time and cheerful to be there. Now let me be honest our place was dirty and cleaning came after movers and after painters were finished but they took the challenge and the cleaning it looks fabulous! Maid to Clean worked patiently making sure every part of our place was sparkling. Our bathrooms look amazing how they got them so clean. They did the kitchen all over the cabinets, oven, refrigerator and counter tops all so great looking. Bedrooms and closets all spotless! Windows and doors and the ceiling fans much much cleaner than they were when we lived there! We have dark wood flooring and even when clean they can appear not but the gleam on that floor is so nice tonight we were afraid to walk on it ...it looks that good. Communication is paramount for me and Maid to Clean is professional and provided a detailed plan and kept us abreast the whole way. We loved this personal aspect of Maid to Clean. The price quoted was the price we paid. We got the best end of this deal for sure. Hiring someone like this is fraught with wondering... did I do the right thing. I can say without hesitation that this is the best Yelp business find I have ever had and I am 5 years Elite. I use Yelp exclusively for searches and requests. My HIGHEST recommendation! The price was more than fair and the cleaning was superb I simply can not say enough good things about this experience. Happy as a lark that we choose Maid to Clean! Thank you so very much for the terrific work and job very well done! read more

I needed my house cleaned as it had gotten pretty bad over the last year. I did a search for good local cleaners and Maid 2 Clean came up highly recommended. Reached out, got a price and a date/time scheduled very quickly! The two ladies who came out asked what I needed done, they did exactly as I requested and did a walk through when they were done. My house looks better than it has in a long time! Especially with the downstairs carpet, they got rid of all the cat hair. I would definitely recommend this company & will be contacting again if I need their services in the future! read more

The ladies that came to clean my house are wonderful. They were always on time and they do a wonderful and thorough job. On top of a terrific cleaning job, they are also very sweet to my dog! I highly recommend them. read more

Tabitha is terrific! She will leave your place dazzling cleaning and in perfect order. I highly recommend!

Very professional cleaning service. They respond quickly to inquiries, charge reasonable fees and do a good job cleaning the house. I was very happy using their services. The only reason we do not use them anymore is because they wouldn't move items in the midst of cleaning, perhaps it is a liability. However, I recommend their cleaning service. read more

First time using Maid 2 Clean, very professional and friendly. They did a fantastic job, will definitely continue to use them.

I look forward to getting my apartment cleaned every other week by maid 2 clean! They are trustworthy and very thorough. Also, their prices are very reasonable! read more

hey these guys did a great job. efficient and cleaned up for my move out! what a relief that i didn't have to do that and got my deposit back!! highly recommend!! read more

I had a great experience with them. Tabitha was very helpful and responsive on Yelp. She was able to arrange for a cleaning service the very next day on short notice which was great! The cleaner was nice and did a great job cleaning my house. I would definitely recommend their services to others for sure! read more

Abby and Rene! Are you kidding me?' I've had not great experiences in the past with other companies and individuals. I really needed the help due to health challenges and I work full time. Their attitude and work were just beautiful! Can't wait to see them every month. Thanks Tabitha :) read more

Tabitha was extremely responsive and the two ladies that cleaned our home were on time and thorough. They left our home sparkling and it smelled great! We'll definitely use them again. I appreciated the after service walk through and follow up text from Tabitha to ensure it all went ok. read more

When I moved into my home, over a year ago, I was already grossed out by the main bathroom. Myself and my family did all we could to get it clean enough for me to use, but you could still see the age and neglect. I emailed Tabitha and she quickly got me into the schedule. Abigail and her co-worker showed up in great mood. They were not intimidated by the bathroom and they quickly did an amazing job getting it clean and shiny. Abigail even gave me suggestions for the sealant. I feel like it was money well spent. read more

I needed a cleaning person for a while but hadn't been satisfied with any so far, until Maid to Clean! Tabitha has been a pleasure to work with, and Donna has done an amazing job. I would highly recommend Maid to Clean, and am looking forward to using them for all my cleaning needs going forward. read more

We used maid to clean services for a deep clean move out. The place was dirty. Every step of the way from booking to final payment was professional and courteous. The place was so clean when she finished. Nothing was overlooked. Some things were left behind after the move out, and they were left neatly arranged on the kitchen counter. The kitchen and bathroom were sparkling clean. I recommend them without hesitation for routine, move in, move out. Once we were ready, she had us scheduled quickly. We are satisfied. read more

They were able to work with a difficult scheduling window due to us selling our house. They arrived on time, were respectful of Covid-related safety steps, and did a great job. I couldn't be happier! read more

We used Maid to Clean last week and HIGHLY recommend their cleaning services. We wanted our home cleaned before Thanksgiving and couldn't be happier with the results. I am a very OCD, clean freak and have had a very hard time finding someone to do exactly what we need that would match our standards. We have 3 kids so things can get a bit messy. Floors, furniture, baseboards, counters, furniture, and appliances were all spotless and like brand new! Tabitha, the owner, was fabulous to work with and most importantly someone we trust to be in our home. We have now signed up with Maid to Clean for recurring cleaning services. Thank you Tabitha!! We are so happy to have found you and can't say thanks enough for making our home look so great! read more

Amazing service!! We have been using Maid to Clean KY for the past few months and have been blown away by their professionalism, communication and cleaning skills. A+++ read more

Tabitha is friendly and she works hard to make sure all of your requests are fulfilled.

They worked me in today. Donna was fast yet did a great job. I thought they were reasonable. I would use them again.

I was skeptical hiring a cleaning service after years of working with my housekeeper who is like family. The whole experience exceeded my expectations. It was easy to schedule, super fast response with Tabitha and she sent two wonderful ladies to do the job within a few days. They did an awesome job deep cleaning my home and will be having them back for biweekly cleaning. Highly recommend. read more

Maid to Clean was a great choice! Tabitha was super friendly and easy to coordinate my cleaning with. Donna did the cleaning and she was very polite, professional, and efficient. The service was great and exactly what I was looking for! Thank you! read more

Have been very happy with their services. Always on time. Do a thorough job. First cleaners my wife has not complained about.

I had never hired a house cleaner before, but Maid to Clean made it super easy! Easy to schedule online and very transparent about cost and what's included. Abby is friendly and professional and it feels very easy and comfortable to have her in the house while I'm working -- I look forward to seeing her every month! She does a great job and leaves the place in amazing shape. I love that she'll change the sheets for me as well. Highly recommend this company! read more

Our home needed a super deep cleaning from a basement remodeling -- drywall dust was EVERYWHERE throughout the house. Tabitha put together a team to attack it like an invasion. Hardworking; great job! Highly recommended! read more

We hired this company to clean our old apartment after we moved out. They did a wonderful job, and the price was really good. I will definitely hire them again in the future. read more

Lisa did a good job. They use good & natural products. I felt good about that as I have pets. Service was efficient & they were responsive. I would use them again. read more

Love this service! It has given me a chance to enjoy my time off. Communication with Tabitha is easy and responses are quick. My schedule changes often and they always work with me to reschedule. Donna does a great job in my home and works around my pets! I feel so relaxed when I come home after she's been there! read more

Tabitha came to clean my home for the first time a couple of weeks ago. I couldn't have been happier! I have contracted her for regular cleaning services at my home and I would recommend her to all of my friends. My husband suffers from very bad allergies and Tabitha took great care to only use products that he could tolerate. She also organized the cleaning of the house so that our allergy needs would be met. It is that attention to detail, along with a friendly personality, that guarantees that I will be using Tabitha for a long time to come!! read more

I used this company to clean my house when I was post-op from a broken leg injury/surgery. I was able to get scheduled quickly, Donna texted with me when she was en route (very helpful when you're on crutches!) & she deep cleaned our kitchen and bathroom on top of our dining room, spare bedroom and living room. She was quick, efficient & very good; and the booking process was so simple and easy. I would highly recommend them if you need to get your house in order and don't have time and/or aren't able to do it yourself. We are booking them for the duration of my recovery because we were so impressed!! read more