They're doing better than they have done but there are still dead and dying animals with not enough…read morestaff to care for them. The few they do have would rather flirt with pretty girls than help.A good percentage of the fish are dead, they really should stick with small fluffies, even then they're in poor shape. They're good for supplies as there is a good variety of quantity and quality but I really do not recommend buying animals from here unless you want dead, diseased or mite infested creatures. They've been reported to the RSPCA several times and this is the first time I've seen any sort of improvement. Only went because I needed pet supplies for my Royal Python.

Don't be fooled when you pull up here - the bulk of the store is dedicated to pet supplies and if…read moreyou go out back you'll find birds and small animals too. The real showpiece is the Aquatic Centre and Reptile/Amphibian/Spider house. However, that's just part of the story ... head through the Shark Bite cafe and into fish & pond supplies. The huge Koi are super-friendly and like to suck at trailing fingers. Keep going and there is also a water garden showpiece, a plant and shrubs area and 3 alpacas. Less of a garden centre - more of a family-friendly day out. My 3 year old nephews thought this was the 'best zoo ever' ... and it's free!

I have used this company for my Lakeland Terrier 'Archie' for many years…read more Lynette always grooms him and each time he looks absolutely wonderful. Archie can be quite difficult as he does not like to be brushed etc... However, Lynette is such a proffesional and experienced person in what she does I have no worries leaving him with her. I would not take him to anyone else. I would highly recommend her to anyone.

Lovely professional and friendly service. Top notch grooming. My girl is a tricky one to groom and…read moreis not easy or friendly but Karen always does a great job.

I have a cockapoo and a pompoo and both go to Karen for grooming. They always come home looking…read moregorgeous and she takes great care of them. She is very open to the look the owner wants to achieve and is very experienced.

The best groomers for miles. The team are so professional and always listen to what I want. Its so…read moreobvious they all love dogs. My dog Charlie goes bounding in and looks (and smells) amazing every time. Thank you team Bentleys!!

Can't fault this service at all . Leon is the best dog Walker we have had . He cares about our dogs…read moreand treats them as his own . He offers advice if we need it and is living and kind and friendly . He is like one of our family . We trust Him totally .

A fantastic company that offers a unique package that not only includes wallies but love, care and…read moreattention too. 6 stars!!

Brook House Veterinary Hospital have been my vets of choice for my cat since I got him almost 2…read moreyears ago. They have always been extremely helpful, caring and accommodating. More recently my cat had a run in with a car and they were superb in his treatment and care of him, I can't thank them enough for everything they have done for him and the follow up has also been very thorough. Yes it is expensive but as far as I am aware it is the same at any vets and that is why you pay for insurance!

Brilliant, very caring staff, wonderful vets, A1!, would strongly recommendread more

Since moving to the English countryside over five years ago, as one does at a certain age, there…read morewas a desperate need to accommodate our beloved rescue cat during our relatively rare holidays. Upon considering multiple options, I found this cattery on the way toward Winchester. I could not have been more satisfied when meeting the lovely owners of this long-serving locale. Whether it's been during a cruise or our latest excursion to Tunisia, Shedding Oaks Cattery has been stellar in looking after our rather demanding feline family member, who loves people, loves children and loves dogs - but hates other cats. It's clean, tidy, and offers plenty of space for its feline residents. This business is highly recommended - and with apologies to the other cats there when mine stays over and proceeds to hiss at each one on entry and exit.

I have been leaving my Australian Collie at Copied Halls a minimum of 3 times a year, he is a…read morenervous dog and not keen on other male dogs, when he went there 6 years ago for the first time I told them this, he stays in the "girls" kennals. He loves all the girls there and always gives them kisses when he comes home. I did notice on occasions that he was very hungry, he is not a dog that snatches his food, when he went back the next time I told them this, they immediately made a note to feed him separately never had problems since. Always happy to go there the staff are wonderful, he is now on medication they give this to him with no problems, he comes home happy and settles back in to our routine immediately, I visited several kennels before I decided on Copied Hall and have always been happy to leave him there.

Our 1-year-old dog stayed with Copied Hall Kennel for a week and it could not have been a worst…read moreexperience. We were looking for a place where he could interact with other dogs as he is quite a social character (sometimes too social!). We found Copied Hall Kennels online and liked what we saw in their website, photos and testimonials. We did not mind the 1 and half hour drive there as long as we where giving our dog a safe and fun experience. When the day to leave our dog finally arrived we where very impressed by the grand entrance gates and the charming cottage surrounded by land. The lady at reception was nice enough (even if looked a bit inexperienced). We asked to see the kennels, as we did not have a chance to visit the place before hand. That was when things started to disappoint. We were taken to see the kennels, which included a small-enclosed area where the dogs "would interact and be running free." This area could only be seen through a closed fenced gate.We were taken to see the piece of land where they are exercised only once a day, which is much smaller than it looked from their website. Actually, some of land advertised in their website are not even used for the dogs. Despite not being 100% satisfied with the place, we left him there thinking that the interaction with other dogs would be enough entertainment. We left our number and email and advised that we were in the country and if anything happened to give us a call. A week later we went back to collect our dog and were informed then (and ONLY then) that he had been in a scuffle with another dog and had been hurt. The lady said that they had trouble putting him in the kennel and that he would make a fuss and could have hurt himself. My dog had an inch cut on his head and another one dangerously close to his eye. To add insult to injury, we were informed that our dog was not welcomed there again as he was not fit for their kennels. I was so stunned that I did not know what to say. Our dog is well socialised and I am sure he did not attack any dog. When I said to the lady that he was crated trained and found strange that he had made a fuss going in the kennel, her response was to laugh and say, "how strange... it is a pointer thing". I still don't know if another dog hurt him or if that happened when he was forced into the kennel. It is clear that people working at Copied Hall Kennels do not have a basic level of training; which is simply not acceptable when running a boarding kennel. Apart from that, my dog had lost a lot of weight and looked extremely depressed. I do not recommend this kennel to anyone; in fact I would avoid it.