I was referred to MaidPro by a friend who has been using them for years. They have been cleaning our home for a few months, and they are fantastic. Beyond the 49-point checklist, our Cleaning Professional, Ingrid, always goes the extra mile with the kids' rooms--organizing toys or adding special little touches that make my children smile. It's so nice coming home to a spotless, fresh-smelling house! read more

Randi and Aricelli did an amazing job. They even left a cute trinket for my kid. I highly recommend them and Maidpro in general!!

Had multiple issues w MaidPro West. First they piled tons of fragile tea cups into my dishwasher ON TOP of other items that actually fit - so they don't know how to load a dishwasher. They cleaned my kitchen table with some harsh cleaning product that literally made the varnish peel off - then tried to deny it. That is the worst part, trying to deny something they clearly were responsible for. Also cannot follow instructions, don't keep their appointments after sending me appt confirmations. After encountering a problem after each cleaning finally told them this isn't going to work out. They didn't even have the decency to reply back to me. Horrible company, awful customer service, liars. read more

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We love MaidPro, and Genesis always does such an amazing job! So thorough and thoughtful. Our house always feels great after our cleaning. Would absolutely recommend. read more

We are absolutely thrilled with the exceptional service provided by our MaidPro professional, Kenya! Her attention to detail is unmatched, ensuring every corner of our home is spotless and organized. She is not only thorough but also incredibly personable and attentive, making the entire experience enjoyable. Kenya goes above and beyond in her work, and her professionalism and care truly stand out. We couldn't be happier and highly recommend her! Thank you, Kenya! ¡Estamos absolutamente encantados con el servicio excepcional proporcionado por nuestro profesional de MaidPro, Kenia! Su atención al detalle es inigualable, asegurando que cada rincón de nuestra casa esté impecable y organizado. Ella no solo es minuciosa, sino también increíblemente agradable y atenta, lo que hace que toda la experiencia sea agradable. Kenia va más allá en su trabajo, y su profesionalismo y cuidado realmente se destacan. ¡No podríamos estar más felices y la recomendamos mucho! ¡Gracias, Kenia! read more

Excellent customer service. Friendly, reliable, responsible and thorough. Brittany is accommodating and helpful setting up appointments and she is easy to reach. Brittany responds quickly to emails and texts. Diana & Yoselyn do an excellent cleaning job. They are careful and leave all the rooms sparkling. The price is fine and we enjoy the coupons and specials. read more

My home was sparkling . Ismeralda is an exceptional cleaner. On time, professional and highly skilled. Maidpro is the best !!

Kenia made our house so fresh & clean!! We've spent a lot of work remodeling the interior of our house and it was very dusty, but she made it shine! Maidpro and Kenia are the best!! read more

Thank you so much also Jandy has been wonderful and I would like to give her five stars. Both Jenny and Jady have done very well.

Robert and Lisa did an excellent job cleaning my home, including stainless steel appliances and shower glass. I'm very happy!

I recommend this company completely, however I do have to be honest in some regard: Ok are you the kind of person who cleans before the maid cleans? Yes there are other people out there, like you who really would rather have them deep clean a few times a year, instead of having to use their time to pick up after you. This is what I always do. I love Maid Pro and I reccomend them to everyone. (My best friend Danny reccomends them, and a Danny approved company is basically golden) Now, I would love to give 5 stars because they are really that good, however I have had one or two cleans not with our regular maid so I can't fully give it 5. They left halfway done cleaning when we give them the same ammount of time to clean so I had to finish for them, which stunk because they left the hardest room to clean to the last. NOW... Janette is the star of their show! This lady KNOWS clean. She's always on time, is kind to our dog and respects our cleaning requests fully and with such quality. I've developed a relationship with her that is beyond comparison, and I wouldn't want anyone else to clean for me. Almost every other maid I have had has done marvelously so please do not let the beginning of my review deter you. They are fantastic, just make sure you are very clear about what they are there to do. They can't read your minds people! Get clear! Also TIP YOUR MAIDS. If you can't afford to do that, please don't hire a service. Tipping is standard and you'll wind up looking rude and just plain tacky. Whatever you can give is fine, but please give something. I tend to do 20% if money has been good that month. This is a luxury service so please treat it as such. Be kind to them, we are all human after all! Thanks for the dog bone, and ball Ava and Cassidy left for our puppy, and we can't wait to have you guys clean again! Janette you are an angel and they are lucky to have you!!! Oh yes: Scheduling is a breeze, Emma and John are always so sweet and Brittany was quick to respond to an email or call no matter what my crazy question was at the time. You can even get gift cards, as I did for my mother one christmas. It is the perfect gift for those who are always on the go and don't have time to clean. Thanks for making our homes and lives sparkly! Keep up the good work! read more

I scheduled a move-out clean, customer service (Brittney C) was excellent and always stayed in communication. The price was right, and a quality clean. Can't wait to schedule my regular service for my new place! read more

We used maidpro last year. We were so satisfied with the friendliest staff and responsiveness when setting up our services. We unfortunately, had to discontinue them. Well we just started back with them and I'm not sure how the pandemic affected them ..but things have gone from great to completely amazing!! Brittney in the office is the most accommodating person with our schedule, and got us an absolute dream of a cleaning technician. She is always available and always responds WITH a smile you can hear. So we met with Janeth and she came in and just WORKED ! she cleaned things I didn't even know needed to be cleaned. She was professional, personable, and efficient. The attention to detail and pride blew me away ! Maidpro should be so proud to have this employee!! If there is any need in your life for a cleaning company.. maidpro is it .. however .. you can't have janeth .. I will fight you for her .. I highly recommend!!!!!! read more

I'd like to give a shout out to the thorough cleaning by Lindsay this week. She was kind and professional as well as she cleaned everything from top to bottom. My house has never looked better! MaidPro has been a great company to use. Brittney is always very customer service-oriented and is willing to help her clients. Five Stars here. read more

Lisa L is very thorough and makes our house "HAPPY". It such a pleasure to come home and see and smell the clean and then be reassured of what was cleaned by the checklist!!! MaidPro Rocks!!! read more

Lisa Calabro does a wonderful job. She is always on time, which is important to me so that I can plan my day. Every surface is clean and shiny, with no offensive chemical smell. I look forward to seeing her every month read more

Rossy does an amazing job for us each time she comes. Sometimes I can't believe how clean and neat she's able to get everything. I would recommend Rossy 10/10 times she's that good!! read more

These ladies do a great job. They are truly trained professionals. My daughter has a very large 2 story and they made short of making each room look expertly clean and the entire house smell clean & fresh. They will definitely will be returning and if you need short or long term cleaning no matter your needs give them a call. They leave a sparkling clean finish. read more

Maid Pro is EXCELLENT! their service has exceeded my expectations every time, but today I was especially thrilled with the job Lisa Sandy did for me. From blinds to floors, to special touches, she did a superb job. Thank you again! read more

maidpro Lisa Calabru always does an amazing job. I come home to my home sparkling! I cannot recommend maidpro enough. the cleaning and customer service is impeccable. I recommend setting up a schedule with maidpro to keep your home sparkling too! I also must say Lisa is very nice and is always on time and professional. thank you Lisa & maidpro!!! read more

Lilly did an outstanding job on our home! We have used numerous companies but Lilly and Maidpro are above and beyond amazing. Lily's attention to detail (I saw her on her hands/knees cleaning the return vent grates) astounded me. She was pleasant, professional, and a joy to have in our home. read more

We have had many really good house cleaning services over the years, but none as good as MaidPro Orlando West out of Winter Garden! They've got true professionals that are friendly and clean your home like you'd like it cleaned!! I think Lisa is simply THE BEST house cleaner and is certainly the best one we've ever had!!! I'd highly recommend using Lisa and MaidPro!!! read more

The customer service representative is very nice and polite. Her name is Mandy. The cleaning and the service was just okay and we kept getting a different cleaner everyday which I didn't like as it wasn't too personable. read more

Holy Wow! What a clean. I have been a loyal customer for over a year now. I do not have any experience with any other company, but I did my research before signing up with Maidpro Winter Garden. I started off with a cleaning every three weeks, and then decided I should move to every other week about 7 months later. I guess I am dirtier than I realized They are reliable, always on time, and best of all, flexible. I have had to reorganize by cleaning due to vacation, or work, and they always come through for me. I can't say enough about the staff. From front office to the actual cleaner themselves, everyone is friendly and honorable. There is never a security concern, or worries about who is going to show up (you know what I mean, tattoo'ed mad woman with 27 piercings, and an extra empty bag that seems full when she leaves) They go out of their way to make you feel special. Attention to detail is the trademark of Maidpro. When my cleaner leaves, I feel like I am on a cruise ship. Folded towels, sparkling silver/brass, blankets rolled/folded, crumb tray in the toaster oven cleaned, and even the Keurig cleaned, who could ask for anything more. When was the last time you cleaned your baseboards????They do that for me every other week. read more

Cassidy did a phenomenal job! She was very thorough and kind. She was truly a trained professional. My house has never been cleaner. I will be having them returning every week, they were that good! read more

I have had a great experience with MaidPro - and Ashley P really hit it out of the park during her last visit. She cleaned my two story townhouse with an absolute eye for detail. I am still discovering small touches in the guest rooms and bathrooms not to mention she did a very detailed cleaning of the master bath and kitchen. I am so pleased with the ongoing service and Ashley really made my week! read more

This is one of the best cleaning services out there in Orlando. The staff does incredible follow up before and after your clean and does superb customer service. I have had incredible luck being on Charynett's schedule. When she takes care of my house, I feel it, smell it and see it when I come home; she really does a phenomenal job. I highly recommend Maidpro. read more

I'm glad I gave MaidPro another chance. They did a great job. It turned out to happen on my birthday, so it was really nice having a clean house that particular day. Thank you Mark and MaidPro. read more

Very reasonable rates, friendly & polite cleaners. We have cleanings every 2 weeks and have a large dog who sheds quite a lot. The house is spotless afterwards and we have not had any problems with their service. I would highly recommend them. read more

They do a great job and they follow up like crazy to make sure you are happy. I love having a regularly scheduled day, but when I need flexibility they always meet my needs. I especially love Brittany and Maria. read more

I had an issue with the scheduling which we were not happy about. Mandy, the owner, solved to issue to my full satisfaction. read more

Cassie and Amber were great today! It was my first deep clean with this company. I loved them! I am requesting the back every week. They did an awesome job! No complaints! read more

Maidpro is a fraud. I ask them to give me a estimate on my home they gave me a price. They charge my card before the cleaner got to my house. The cleaner did the clean in less time then they expect. I called the office and spoke with Tina and explained the issues and concerns of the charges on my card. And she was very incompetent on what I requested. I needed an afternoon clean and she gave me an early clean. And she couldn't explain to me why I was charge before the job was done. Which she told me my house would be 4 hours and the cleaner was done in two hours. Thank god I was there while the cleaning was getting done. If not they would of told me my house took 4 hours to clean and in reality it took 2 hours. That's why they are scammers and charge your card before service is done. Stay away. Never again I will call them or use them or recommend them. read more

After coming back to clean my home again, I was very satisfied with Maidpro. Thank you Maidpro for coming back to my home and making sure I was satisfied with my home cleaning experience. read more

I had my first clean with Tania yesterday. She is wonderful. I have had some others that I wasn't so thrilled in the past. However Tania is wonderful and I will be sticking with her. I have been with maidpro for about 10 years and when I have had issues in the past the staff is always willing to go the extra mile to work things out. read more

Absolute amazingness!! I am injured and have been off my feet now for 2months and having maidpro come into my home and help bring back the sparkle has helped my healing process! Very happy and satisfied! read more

Maid Pro makes my life so much easier! Yami has been coming to our home for several months now and always does such a great job! She is always on time, and so happy when she is here. Thank you Yami! read more

I used MaidPro for well over a year. During that year I found that Brittany and sometimes Maria were excellent cleaners. The challenge with this company is their lack of dependability and their rotating staff. I actually left being a customer for two months because of this lack of dependability. Their owner Mark begged me to come back, even offering me a free clean to start back up. After several emails reviewing a year calendar securing Maria for 10 of the planned cleans they were scheduled to come this morning at 9 a.m. Once again, I get a call from them at 9:08 a.m. saying that someone had called in and that Maria couldn't be to me until 11 or so and she wouldn't be doing the clean alone. Every time I've had anyone other than Maria or Brittany clean it is not a good clean. So, despite the startup clean being offered for free it simply wasn't worth it for a "kinda" and getting involved in the constantly changing crazy undependable dynamics of this company. Stay away!!!!!?? read more

I have been using Maidpro for over a year now and am very happy with their service. I would highly recommend them.

Maidpro can be very friendly and helpful unless one of their employees breaks something...In January, a Maidpro employee was in my home cleaning and must have dropped something in my bathroom sink, because there was a huge break in the marble. I called Amanda (owner) immediately while the employee was still in my home and was reassured that they had insurance to take care of these types of things. Well, fast forward until April and they refuse to address this issue and denied our claim via a letter in the mail. I've called several times and was told that Mark (Amanda's husband) was in charge of the claims, but 4 months later and he still refuses to call or speak to us regarding this issue. I called again and sent another email, and got an email reply stating that we should be receiving a letter in the mail.....STILL no one will speak to us. This is the second time the same employee (Nancy) broke something in our home, but the first time we filed a claim order. It is extremely frustrating dealing with people who refuse to accept responsibility for damage done by their employee. If you think choosing Maidpro is a good idea because they are bonded and insured...WRONG. We are taking them to court, hopefully the legal system will seek justice for us. read more