My experience with MaidPro was extremely frustrating and unprofessional from start to finish. My initial communication with Amber was unacceptable. She scheduled only one cleaner for a 1,500 sq. ft. home with a 3-hour window--an obviously unrealistic expectation. As a result, the job could not be completed, and instead of management taking responsibility, the cleaner (Bianca) was left to inform me that a second appointment would be required. A follow-up cleaning was scheduled for Tuesday, and I was told Carly would complete the job at an additional $40 per hour. I made multiple attempts to contact Amber to confirm both the appointment and pricing, but she never responded. There was also no acknowledgment or apology for the initial incomplete service. On Tuesday, Carly did not show up. Instead, a different cleaner (Danielle) arrived, and once again, the job was not completed--my master bathroom was left dirty. Billing practices were equally unacceptable. I was charged $179 for the initial cleaning and provided a $40 cash tip. After the second visit, I was then charged an additional $118 without any prior notice or authorization. When I contacted MaidPro for clarification, I was told this charge included travel fees and additional time billed at $48 per hour--rates that were never clearly communicated beforehand. The only positive aspect of this experience was Bianca, who did a good job with the time she was given. However, the overall lack of communication, failure to deliver promised service, and unexpected charges reflect extremely poor management. I would not recommend MaidPro to anyone. This entire experience was unnecessarily stressful and avoidable with basic communication and transparency read more

We recently hired MaidPro Port Richey for a move-out cleaning of our rental house, which we had lived in for five years. With all our furniture gone, we realized just how much goes unnoticed in regular cleaning. We reached out to several companies, but MaidPro stood out not only for their competitive and affordable pricing but also for their excellent customer service. Amber was incredibly polite and a great communicator, which was a huge relief. It was refreshing to work with someone who spoke English fluently and understood our needs clearly. When we returned to the house after the cleaning, we were amazed at the transformation. The crew's attention to detail was impressive--they left no corner untouched and made the place look immaculate. I highly recommend Amber and MaidPro Port Richey for anyone in need of top-notch cleaning services. Their professionalism and thoroughness truly exceeded our expectations. read more

Another five-star cleaning from Bianca and Jasmine! What stands out to us is how consistently they take such good care of our home. They notice the little things, clean thoroughly rather than simply going through the motions, and are always careful with our belongings. Everything looks and feels noticeably fresh when they're finished, and we never have to worry about things being moved around or left out of place. They're dependable, friendly, professional, and clearly take pride in the work they do. We genuinely appreciate having Bianca and Jasmine take care of our home each month. Thank you both for another fantastic job! read more

So, we contacted MaidPro and I was impressed by the efficiency on returning a call, emails and the scheduling. Although told I would have 2 cleaners...only 1 was assigned and it worked out great. It was Jasmine and she was prompt and worked the entire time she was in our home. She worked her way from the back of the home to the front...cleaning all the way. I was very pleased and requested her for the next visit. I informed the office manager (Amber) that she was a good representation of their Company. Kudos to Jasmine and we'll see you next time. Thank you. read more

Tess is amazing. I trust her when she comes to our house and she does an amazing job! Maid Pro ladies are professional, do a good job, communicate well, and are just over all pleasant to have in your home. I am so glad that Tess comes to our home, she very professional and takes that extra step that when you walk into your house after her cleaning you are like WOW, Tess was here.... I would recommend Maid Pro Hudson to anyone looking to getting their house cleaned. read more

MaidPro has been cleaning my mother-in-law's apartment for two years now and we are so very pleased with MaidPro. PRO that have come to our home has always been very polite and are very thorough. Our favorite PRO is Kelly Miller! She's so friendly and does excellent work. She is absolutely the best. I'm glad we chose MaidPro and will continue to use them for a long time. Thank you Kelly....you do a great job! read more

Bianca did a first class job for us today! We could not be more pleased with her attention to every detail. Coming home to a fresh smelling clean house is a joy! We look forward to her cleaning our home bi-monthly. I must mention the best part: everything is back in it's place ! I am a bit fussy about things being returned to 'where they belong' ! A huge thank you to MaidPRO and kudos to Bianca! read more

So grateful to Sheila and Robin for their kindness, extremely hard work ethic and great communication. Our house really needed a professional touch for a deep clean and after their thorough cleaning, we felt like we could relax. I will most definitely request these amazing ladies next time the house becomes too overwhelming for me to tackle. It certainly was a treat! Thank you so much! read more

We were so pleased with Crystal, who is new with us. Dawn broke her arm and is working in the office. Crystal is amazing. New flooring is vacuumed and washed, sparkling. Bathroom quality work. Dogs love her, thank goodness. MaidPro is perfect for us. But Crystal now, and Dawn recuperating, are extremely thorough and pleasant. Thank you, thank you, thank you.​ read more

Mari does excellent job on my barber shop in Hudson Florida and is consistent with all the cleaning every week and sometimes she does things that I don't ask and im very surprised I highly recommend Mari for any other residential or commercial business she's trustworthy and knows what she's doing. Good Job Mari Keep up the Good work . Sincerely Mike's Barbershop read more

MaidPro comes in every week and cleans my home. I love coming home to a fresh and tidy house. It smells good and the customer service with this company is great. If you do use them, be sure to ask for their specials, I did and saved $20 on my first clean. I wouldn't have known if I didn't ask. They are a great company and I recommend them to everyone I know. read more

AMAZING!! I've put off using cleaning services from complaints I've heard from others but I needed it desperately. I researched and called several and even used a couple others but MaidPro has really incredible standards and their employees do a fantastic job! Really loved having Shannon & Amanda here! They are a dream duo. read more

Jasmine and Benithia made my 50 year old condo,(which hadn't been cleaned in months due to my recent physical disabilities) look brand new. Everything is the unit was attended to. I have a lot of little knick-knacks and even these were pleased and put back accurately in place. read more

The cleaning pro that cleaned my home was not only friendly and polite but very efficient! I really needed help and MaidPro came through for me with flying colors! I would definitely recommend MaidPro to friends and neighbors. Thank you, MaidPro! read more

Service Performed on 11/20/2023 at my home in Gulf Landings / New Port Richey. Very satisfied with the detailed and thorough cleaning delivered by both Myla and Mia. Look forward to continued excellent cleaning service from MaidPro. read more

I had Amanda& Kaitie, the were very efficient and did a great job of helping me do a through clean and pack up for a move. My bedroom. and bathroom sparkle. Thank you Kaitie and Amanda don't know what I would have done without you. read more

Jasmine and Dejambre were great! They worked hard in a very methodical way which made my home feel like a wonderful place to live. They even got the dog hair that I couldn't get out of the carpets. I hope to have them back soon. read more

Carly does an amazing job we could not be happier with her service. She always takes her time and is very thorough when it comes to deep cleaning. I Highly recommend her for anyone that is looking to book cleaning services. read more

I used the service to clean my mother's house after a bathroom remodel. Dawn and Dian did an excellent job. They were fast, thorough and paid attention to every detail. I highly recommend them and plan to use them again. read more