I went there for a cleaning and exam couple years ago. Nice dental hygienist, nice dentists. Had…read morea good experience. Thinking about going back for the Invisalign. Doc hook me up with any additional discount!

Dentistry at Suburban Square is the best! I came for Invisalign and I liked them so much I switched…read moremy dentist! Their office is very clean, staff is professional and they are the most organized team I've seen!

I've been a very satisfied patient since 2000! All work done professionally and on time for a…read morereasonable price! I wouldn't go anywhere else for Dental care.

Kim fitted me for a night mouth guard, and she made is so seamless and easy. I usually have such a…read morehard time with things like this, and she made it so easy and so quick! So great and professional.

Great care and attentiveness to patient needs. A terrific experience for over two decades!!read more

Always a pleasant, caring, professional staff. My whole family has been patients for years.read more

The theme in the negative reviews here center around how the staff prioritize pushing non-medical…read moreprocedures on patients. I can confirm the overall quality of patient care, from the receptionist to the hygienist to the dentists is poor. The staff tried to sell me expensive cosmetic procedures while I had severe pain following a failed crown, instead of expressing any empathy regarding what I was actually experiencing. The dentist managing the procedure advised me to take something like Xanax before any future dental procedures, because I was an "anxious" patient. Having excruciating pain can make you anxious. I have a hunch they save the courteous and professional act for their wealthier patients.

Very bad experience with the front desk at the Rittenhouse location…read more I booked this place after a lot of research as I have a traumatic brain injury resulting in issues with my jaw/hearing etc and needed to ensure that the doctor has the right experience. I checked that the doc was covered by my insurance plan before booking and appt wait time was a month and a half. Day before my appt, I confirmed via text. The day of my appt, I got a call and confirmed I would be there again. Was asked to get there early to finish paper work. I got there 15 mins early and was rudely asked for my name- the person next to me was yelling and I couldnt be heard. I said as much and then was asked to finish the paperwork. After doing that I was told rudely that my insurance is not accepted and that the office had texted me. I checked my phone and had not received a text. I checked my insurance plan and showed the front desk again that the doctors name was listed. I was told rudely again with no apology that my insurance was not accepted and that my plan website must be wrong. No attempt was made to check again or apologize for the inconvenience. So now, I've: 1.Lost half a day of work 2. Cant use my annual check up before end of year cos its too late to get an appt with another dentist before the the end of the year 3. Front desk wasted my time by not checking my insurance prior to the appt (but a claim was made that i was texted- there was no text) 4. Front desk called me day of appt to confirm - couldve followed up on insurance then but they did not. 5. Made me finish my paperwork/registration - couldve followed up on insurance before I gave them my info but they did not. 6. And then reprimanded me for asking some basic questions about the insurance. 7. And then I had to hear the front desk women laugh amongst themselves about my appt. Even if my insurance covers this place, I wont be returning.

My experience at this dental office has been a masterclass in billing confusion and a complete…read moreabsence of accountability. It began with my two deep cleaning visits. At the first appointment, only my left side was treated. Yet somehow, the billing code submitted reflected treatment on the right side. When I pointed this out, I was casually told it was "fine" since I'd be returning to complete the other side anyway. Apparently, documentation accuracy is optional here. Two months later, I noticed a $225 charge on my credit card that I never authorized nor was notified about. This included an additional $200 for my first deep cleaning visit (on top of the $300 I had already paid) and $25 for initial films they had "forgotten" to charge me for earlier. What was characterized as a "minor" error by the office wasn't minor at all. Because they submitted the wrong films (a direct result of their incorrect documentation), my insurance claim was denied, leaving me responsible for the majority of the visit cost. No one from the office contacted me to explain the issue. My card was simply charged. After multiple calls over three months and repeated promises to "look into it," nothing has been resolved. The error may have been theirs, but the burden was mine: time, phone calls, and weeks of unnecessary back-and-forth. At my most recent visit, I proactively confirmed with my insurance that I was eligible for a covered routine cleaning. I walked in confident. I was immediately told I owed $68. After questioning it, I was informed this was actually for a prior follow-up visit that was never collected at the time. Interesting how these forgotten balances only seem to surface long after the fact, and always in their favor. After my cleaning, I was presented with a total of $113: $68 for "periodontal maintenance" and $45 for an "optional" mouth rinse. This rinse was applied without explanation, discussion of cost, or the minor detail of my consent. Not only was I never told my visit would be coded as periodontal maintenance instead of a routine cleaning, but when I called my insurance, they confirmed the copay should have been $50, not $68. So even the surprise charges were inflated. As a healthcare provider myself, I find this particularly concerning. I ensure that I document the correct laterality before amputating a limb. I obtain consent before initiating procedures. I discuss options. I answer questions patiently. I make sure my patients understand what they are receiving and what they are being billed for. That's called standard of care. At this point, the pattern of incorrect documentation, unauthorized credit card charges, creative coding, and inconsistent copays feels less like oversight and more like strategy. The front desk staff also appear visibly irritated when asked basic billing questions, as though transparency is an unreasonable request. Patients should not have to audit their dental office after every visit. I cannot recommend this practice and will absolutely not be returning.

My visit to this dental office was great! My appointment was right on time, the dentist took care…read moreof my problem and the staff at the front desk took care of me very quickly. I've seen different dentists here and they are all very good! My whole family comes here, even my grandchildren, and they are all very happy with all the serices!

My dentist retired a few years ago and then we moved across the city...suffice it to say it had…read morebeen a while since I had a cleaning. The kind folks at Rittenhouse Dentists did a great job to ensure my comfort and explain everything they were doing all the way through. I'm so thankful to have found this dentist. And to clarify and to speak to another reviewers low review, I was not compensated at all for this 5 star review. I gave them 5 stars because that is the service I received.

My experience with Rittenhouse Dentists in Bala has been outstanding. I originally stopped in as…read morethey were in my office building and offered an easy location for obtaining Invisalign. The office and staff are very welcoming. I was not looking forward to the deep teeth/gum cleaning that was recommended prior to arranging for the Invisalign but Dr. Steffey and her crew were so accommodating making the process as painless -enjoyable as possible. It was also helpful to me that they thoroughly explained the process, timeframe, and cost from the beginning. I appreciated the honestly and professionalism In addition, the communication and reminder messages from this practice are excellent! I will definitely be back and highly recommend!!

Myself, husband, children, and my mother have been patients of the excellent, efficient and…read morefriendly doctors at Essex Dental for over seven years. Our no teenaged children no longer fear their checkups, cleaning and yes, very occasional cavities. Thank you Doctor Nishisaki and Dr. Ko!

First, to clear things up - this practice is now run by Dr Kazuko Nishisaki and Dr Hua-Hsin Ko. Dr…read moreHabboush or Dr Sandler is no longer here (I was never Dr Habboush's patient.) Setting that aside, my wife and I had great appointments with Dr Kazuko. We came in for routine dental appointments and found Dr K to be meticulous and careful. She explained what she noticed with our teeth, and did not push for unnecessary or expensive procedures. She also did a good job with my wife's filling. Her staff are also friendly and polite. it was easy to schedule our appointments. We'll be back for our regular check-ups.

Dr. Benjamini and her team know just how to put people at ease no matter how complicated the dental…read moreproblem. I know in my experience I am always pleased with the results in regard to any problems I have had with my teeth. And I watch what I eat too thanks to her. I am very pleased. My teeth look great! And it's always a nice sunny atmosphere there.

My father was a dentist and the only person I ever saw for my teeth. Unfortunately when he passed…read moreaway I was forced to find someone new and it become clear why people are so loyal to their dentist when they find someone they like. After going to several practices in the city and really getting pretty shoddy work I was introduced to Dr. Benjamini. Its abundantly clear just by talking to her that she knows what she's doing and is highly skilled. I had to get 2 crowns replaced over the summer and Margie took time to look at my insurance and let me know exactly what to expect. The office was very accommodating getting me in for the temps and the replacements and I felt extremely safe with the measures they've taken to protect patients due to Covid. I recommend Dr. Benjamini to my friends and family and feel fortunate to have found her practice.

I am extremely pleased and grateful for Dr Robbins, Anne Marie, and Gina's dental care. They are…read morewarm, caring, and kind, dedicated professionals! Due to a childhood accident, I have had multiple dental procedures over the years. Dr Robbins and his staff get an AAA Plus rating from me! Truly "Better than All the Rest"!!! Thank you for your care!

Dr Berson is very competent, friendly, and fast. No pain doing a filling. Kelly at the front desk…read moreis always friendly, competent, helpful, and knows the complexities of dental insurance. The dental techs are also excellent. The one who cleaned my teeth actually used warm water in the machine so my teeth didn't freeze. Did I miss anything? Just a pleasure to go the dentist!

The hygienist here is/was wonderful. Office staff lacking. Been a patient here for years. Recently…read morecalled 4 times over last two weeks and left message for a cleaning appointment. No one ever called back. Hardly ever saw Dr. Chaudry -- he would peek into my mouth once in a while, nod and walk away. Husband and I seriously considering a new dentist.

Great hygienist and dentist. Front desk was pleasant, and appointment was on time. Wow! Very…read moreexperienced and caring. First time visit and I will definitely go back.