We are only in the beginning stage of our IVF cycle (stims) and man, it has been an absolute headache being a patient at MLF. The communication is poor and scattered. I have already spent hours coordinating between MLF, the pharmacy and insurance. MLF forgot to order half of my stim medications, twice - what in the world???! Once, they straight up forgot and once, it got fallen through the cracks. This is unacceptable and all they could do is say they will have a serious conversation with the nurse who made this error. I had to already correct them with when my baseline monitoring appt should've been scheduled. Definitely feel like just a number due to the lack of communication, transparency and coordination. I have so many friends who did IVF nationwide and none of their practices acted like this. The prelude app is atrocious. You can't even see the full messages in the messaging portal, which is also super frustrating. You can't even attach attachments in a message. Feels like you have to fend for yourself, educate yourself and be your own advocate. The fact that they can't provide any itemized financial estimates for an investment like IVF, is mind blowing. I hope to have a better experience as we continue with our cycle so I can come back to this review and add some positive aspects of MLF. read more

Dr. Bloom was great! She's professional, knowledgeable and puts her patients best interest at the forefront when treating them. She was a sweetheart with great bedside manner. I loved her playful personality as she explained every step during my procedure and ensured that I was comfortable in every way. Her team was also AMAZING! I came on a Friday and had the pleasure of meeting/working with Katie who was helpful, informative and friendly. Thanks y'all. Continue to bring patients from ALL OVER; The travel is worth the quality! Plus this fertility clinic had a nice decor, was clean and my personal favorite, lots of TEA at the Keurig machine read more

I'm a former IVF patient at Main Line Fertility. In the years I received care at the practice, I had 6 retrievals, including an egg freeze and 2 transfers, all over the age of 40. Dr. Glassner and the MLF IVF staff are beyond amazing. Dr. Glassner is attentive, empathetic, funny and so very good at what he does. Even my hard to please husband was a fan. The practice is run efficiently. They have their process down. Also, the nurses are so caring. They celebrated our successes, and they were compassionate when things didn't go well. I have two friends who were also patients, and they too had very positive experiences. If you get to a point where you need fertility support, this is the place to be. Our story has a happy ending. Thank you Dr. Glassner and Main Line Fertility for our two beautiful boys. We are beyond grateful! read more

In 2022, at age 38, I was referred to Dr Allison Bloom for deeper dive into my fertility. From day 1, it was a total nightmare. I have fully normal menstrual history, average egg supply, hormone levels, and physiology. In our first consult, I told Dr. Bloom I had started trying with my partner and wanted to have two kids, so I wanted to make sure there were no issues with my fertility. She immediately told me I should start IVF ASAP and started rapid-firing terrifying statistics about the low odds of getting pregnant during any given cycle, the percentage of decline in my fertility with each year, and I was shell-shocked and burst into tears. She condescendingly told me "hey, don't cry! Come on! Don't cry!" as if that would help. The scare tactic worked and I started IVF with her right away. In every meeting she was rushed, distracted, and verbally misquoted my age, details about my health, or details about our fertility plan. To prepare for our first egg retrieval, we worked with a rotating cast of at least ten nurses who would share info back to Dr. Bloom for directions. We had decided to do frozen cycles to stockpiles embryos and in our first cycle we got one normal embryo. This was communicated to us through a lab technician with no context or understanding of our fertility plan or any sensitivity. We didn't know if one embryo was good news or bad, and when we finally met with Dr. Bloom a week later, she was extremely defensive about being asked to meet and insisted we hadn't scheduled properly and that she had "other patients who needed her attention." When we asked for her medical perspective given the outcome of cycle 1, she accused us of having unrealistic expectations, said that she "had told us this wouldn't be easy," and made reference to my "advanced age and low ovarian reserve," which were not an actual response to what we were asking. She said that 1 normal embryo was good news, so despite how rude she was being, we decided maybe she was a good doctor and we should just stick it out with her. On our next cycle, we got zero embryos. This time, the follow up meeting was more of the same, but much worse. She insisted she did not have time for our scheduled meeting and had other patients waiting. Her only medical response to the outcome was to repeatedly name and blame my age, egg supply, egg quality, and general fertility, and once again accuse of having unrealistic expectations, offering no actual insights or encouragement. She also mentioned that we should consider adoption, donor eggs, or other means of building our family. My partner and I were appalled. We got two second opinions--one from another doctor at Main Line, and one from another fertility specialist--and the meetings were like night and day. Both new doctors were thoughtful, considerate, and optimistic about our options. The both said "as I'm sure your doctor told you, we always say that one cycle does not predict another." We had in fact been told the opposite. Both doctors questioned the protocol Dr. Bloom had used and were quite optimistic about the possibility of other protocols, or simply other batches of eggs, being more successful. We changed doctors and practices to one where a doctor actually paid attention to our specific cycle history, and our new doctor found critical things Dr. Bloom had overlooked: my eggs were not low quality, but they needed an extra day to mature before retrieval. Egg immaturity was something I had specifically asked Dr. Bloom about after our failed cycle, and she had dismissed it defensively. My new doctor paid close attention to this for every following cycle, creating a custom protocol to keep my eggs inside one extra day. My new doctor also learned that my partner had DNA fragmentation, which could be the root cause of our challenge in previous cycle--NOT my eggs or age, as Dr. Bloom had constantly told us. DNA fragmentation was pretty easily addressed, and with our new doctor, we had 2 normal embryos in our first cycle and one normal in our second cycle. Working with our new doctor and actually feeling cared for and paid attention, and getting better results, to has made me realize how truly inappropriate and inept Dr. Bloom was in her treatment of us. I'm sharing this review so that if anyone else experiences the same treatment, they know that there is something much better out there. I would never, ever recommend anyone see Dr. Bloom. read more

Please do not go to this clinic. I normally do not write reviews ever ,but I feel very compelled to after my experience . You will waste your time. The communication is awful. They turned over to a new app by Prelude and it is extremely confusing. The nurses messed up my med instructions not once but twice. The nurses never tell you what's going on during ultrasounds, sometimes even when you ask! You can never get a hold of anyone when needed . I have on several occasions never received a call back. You'll never see an actual doctor and the billing department is outrageous-sending bills that are back dated, sending bills after you already paid, etc. Sadly I'm hearing the same thing from many people. I think MLF used to be good but when Prelude took over it's been horrible ! Stay away. read more

I can't say enough good things about Dr. Bloom! I would not hesitate to book a consultation or procedure with her! She practices evidence-based medicine and thoughtfully explains her reasoning to patients. She has a great bedside manner and is adept at procedures. I know I am not an easy patient and have a lot of questions but she takes them with grace and has even called me herself to explain things. read more

I can't say enough nice things about this practice and the people who work there. Dr. Glassner is kind, funny, and wicked smart. He takes care of his patients and really listens to them. He once told me if you don't laugh, you'll cry, and he made it his mission to keep me laughing for the many years I spent as his patient. The nurses and staff are so caring and compassionate. I wish I could name each and every one of them but I would run out of space. They try to relate to you at each appointment. They celebrate your successes and are shoulders to cry on in the down times. It's not an easy place to be in, but the staff makes it an even harder place to leave. I can't thank them enough for everything they have done for me read more

Terrible service. Unprofessional comments made to my wife. Coordinators were not good at coordinating. Felt like we were doing there job for them. At the end of the day we left wishing we'd never stepped foot in this place. read more

The absolute best team you could ever ask for!!! Everyone on staff is so kind, helpful, and happy! The physicians are excellent! As is the entire staff! All team members will spend an unlimited amount of time with you to ensure you understand how to take your medications, calculate timelines, help with financials, anything! We switched clinics to MLF and couldn't be happier with our IVF results and overall experience. MLF helped make the IVF process as painless and easy as possible! Thank you for everything! read more

I am extremely grateful to Dr. Glassner and the Main Line Fertility team. Dr. Glassner took me on as a patient after my previous fertility clinic of 3+ years refused to treat me an longer unless I would agree to use a donor embryo. Dr. Glassner's approach to treatment was different than the other 3 fertility clinics that I had previously received treatment at. Instead of treating me with excessive amounts of medication to get as many eggs as possible he focused on quality, due to my age. The nurses at Main Line Fertility are amazing, they get to know you as a person and are extremely compassionate and caring. I am so thankful that I found this fertility team. After 6 long years of fertility I am now happy to say I am pregnant. read more

My wife and I could not be more impressed with this practice. Doctor Glassner has been incredible, communicative, supportive, and professional working with my Wife on her IVF treatments. The entire staff is friendly, caring, and helpful to all patients. The facilities are well maintained and highly above standard especially for minding the Covid-19 protocols for the safety of others. I highly recommend this practice as the gold standard of IVF centers. Thank you, Dr Glassner and Mainline Fertility, you are simply the best! read more

I can't say enough good things about Dr. Glassner and all the nurses and staff at Main Line. If you're even questioning seeing a specialist, please go here. They're compassionate, accessible, and proactive in caring for their patients. read more

Main Line Fertility is the epitome of what's wrong with the health care system. They use outdated technology (don't even have an EHR / computer system), long wait times, are unable to explain costs which were repeatedly wrong and double billed, and their outcomes are poor. My wife was a patient of Main Line Fertility for approximately 6 months and here are some examples of the frustrations we experienced: 1) It was clear the clinical staff, including the doctor, had no clue why we had an appointment. The appointment normally started by asking us, "so what are you here for today?". This is something I would expect the doctor / clinical staff to know and help guide us through the process. There were a couple times where we even identified after advising the clinical team they were doing the wrong procedure during the visit 2) For one of our appointments the office lost my wife's chart! It ended up being at the other office location and did not get sent over as it was supposed to. I also noticed the doctor was plugging in and removing a thumb drive to the ultrasound machine which has to be some sort of a HIPAA violation. We also had a doctor ask us to carry our chart to the front desk and drop it off for them after our visit was finished because they were running behind schedule 3) The wait time averaged at least 45 minutes when we had an appointment. It is clear they double book (if not more) all their patients to arrive at the office around the same time and expect them to wait 4) Inconsistent clinical methodology - the office is setup where you will see multiple doctors, particularly on the weekend. This is totally understandable, however we had doctors directly contradict each other and even insult the other doctors within the practice by making statements like, "we each have our own clinical approached and methods and I would not be taking the approach that doctor taking". I do understand each doctor has their own style, however saying we are taking the wrong approach with one of the other doctors made us lose confidence in the practice in general and just feel like a practice should employ doctors that have a shared mindset for practicing medicine 5) At our last visit we asked to pay our balance in full, and paid the amount requested which was over $1K. We were told this was our final bill and continue to receive bills in the mail. When asked for the details for the bill the office did not follow up with the request to send us this information including the line item detail. We simply wanted to know what we were paying for. 6) After losing confidence and not having success we decided to try another practice called Shady Grove Fertility. This was a night and day difference all around, and we ended up getting pregnant. In summary, we were duped by Main Line Fertility. The best thing this practice has going is it's practice name which makes you think it's going to be a high end practice which couldn't be further from the truth. Save yourself time, money, heart ache, frustration and go somewhere else! read more

We've been seeing Dr. Orris as well as Dr. Glassner. The entire staff is incredibly kind and compassionate. The doctors are straight shooters, the appointments might be quick with not a lot of "fluff". But when you need it, the compassion is there. Wait times can tend to be long, but there are so many unforeseen emergencies that I cant imagine its easy to plan the schedule perfectly. Overall, the quality of care I have received has been excellent. read more

My wife and I went through one month at MLF and refuse to ever set foot in their facility again. My first issue with their level of service. When you arrive for your visit, it's like an assembly line, or cattle being herded through a cattle chute. This isn't even the biggest issue we had. Dr. Glassner lied to my face about the course of action we were taking, and ended up starting an argument between my wife and I because someone was lying and I had no way to ascertain who it was until after work. Multiple times they applied the used car salesman mentality where they would get us separated and try to pressure my wife to make a decision on what we were going to do at a visit before we could discuss it. This is an absolutely reprehensible practice in the vein of Sam Beauregarde, but never a doctor that I am supposed to be able to trust. If I could give a negative star rating, I would. Having owned cattle, I wouldn't have even sent them there for an artificial insemination. read more

A little on the pricey side and a tad robotic but the trade off is expertise and efficiency. Fertility is always a touchy subject and there's a natural anxiety associated but they do a good job navigating those rough waters. Best of luck to you! read more

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I am 10 weeks pregnant with my second child. Both of my pregnancies have been facilitated by Dr. Glassner and the Main Line Fertility Team. I don't know what I would have done without this amazing team. Fertility struggles are so personal and can make you feel so lonely, but every time I visited this office my hope was restored. They are so kind, patient, informative and go the extra mile to make you feel seen, understood and cared for. Allison, Margie, Jamilynne, Meg, and Jacklyn were truly a lifeline for me and I can't express enough gratitude. Doctor Glassner always spoke to me like I was his own daughter and helped me understand the procedures and likelihood of conception. So grateful for this team of angels! read more

Dr. Glassner is hands down one of the best doctors in the area. He has a great attitude and personality and always follows up when promised. In addition, the staff at main line is top notch. All the nurses follow-through, call when they say they are going to call and have great experience. Someone always answers the phone and is able and willing to help. read more

We couldn't even get through the consultation with these folks. The doctor only works in the mornings on Monday and Wednesday and could not accommodate a 2:00 appointment. I was told, and I quote, "We're sorry, we are not open evening hours". Since when was 2:00 "evening"?. The problem is that my wife is a teacher and has to take off of work to go to their consultation. When they were unwilling to accommodate our schedules, I was asked if we could have two separate consultations, one for her and one for me. They were unwilling. Update: We are continuing down the path with MLF. I have still not had an opportunity to speak with the Doctor. My wife has had tests done and I have provided a semen analysis. I still have no idea what the process is, how much it's going to cost, the risks, the next steps if the this unknown first step doesn't work, etc. Despite multiple requests, they will not let me speak to our Doctor. I find that very unsettling and unprofessional. read more

I love main line Fertility they have the best team and I got the best gift MY SON I can't thank them enough

I cannot recommend Main Line Fertility, and in particular Dr. Glassner, highly enough. Infertility is such a difficult and lonely experience, and from our first meeting with Dr. Glassner we felt supported, safe, and confident that he would ensure we achieved our goal of starting a family. Every member of the staff is caring, knowledgeable and responsive, and they will go above and beyond to address any questions or concerns you have. It was so comforting to have a concrete plan at every step of the process and know that every week Dr. Glassner and his team were working hard and being proactive for you. We were always treated with overwhelming care and compassion and are forever grateful for the Main Line team who helped us build our family." read more

So the first review I did was negative because it took forever to get through my first appointment. I was frustrated and annoyed that it's was 3 hours for an initial appointment. However, they have made up for it. We got an apology from every person we saw on the way out. We were seen by DR Glassner who gave us great care and spent a lot of time answering our questions and explaining things to us. Then the staff was overly helpful and apologetic on the way out. They definitely made up for the wait! Also, the Dr called a few hours after we left with test results. Super fast and amazing that he called himself. We'll definitely keep going. read more

I saw Dr. Glassner over the course of 3-4 months. I am currently 8 months pregnant with a healthy boy! When we first found out we had fertility issues we were told our chances of conceiving naturally were extremely low (less than 7%). Right from the start Dr. Glassner was open and honest with us about our situation. We never felt pressured into any treatments or excessive procedures. The doctors and nurses were beyond helpful at every appointment. On top of that they are truly compassionate and invest themselves in your situation. You may end up spending a lot of time at this office depending on your course of treatment so it helps to be comfortable with the staff and I can't say enough great things about them. From everyone on the fertility treatment side to the IVF monitoring team- you will not be disappointed. I have recommended multiple women to this practice and will continue to do so. I also will be back the next time we decide to conceive. read more

this applies to all 3 doctors in the office I saw and staff: no informed consent, total waste of time and money, 3 hour appointments with very little talk time, unorganized patient records showing very little notes or documentation, poor communication, treated like cattle, not respected, talked down to, didn't listen to me or address my personal fertility history and concerns, hysteroscopy was a nightmare.... couldn't recommend this group less. read more

Dr. Glassner was absolutely amazing. He was compassionate and caring, but also extremely knowledgeable. The staff of nurses is also wonderful. I strongly recommend this office for growing your family! read more

I just wanted to update my review... since leaving this place I was informed my medical records were compromised. I called them to ask about it and they had no clue. I called above them (Women's healthcare) and come to find out yes it's my records from Mainline. I've gotten a crazy amount of spam calls daily and I am sure it's from this hack as the timeline fits. Luckily, Women's healthcare is offering fraud protection. But this further validates my negative thoughts on this place.... after 8 months, I'm still haunted by this place. read more

I started my journey with Dr GLASSNOR in November 2017, Myhusband and I got pregnant with twins in March 2018, we unfortunately lost them on Aug 20, 2018, I would definitely recommend dr glassnor and his team in a heartbeat, you feel right at home with them, it's like one happy family read more

My partner and I started IVF at Main Line after failed IUI at Penn and so far we are incredibly happy we switched. Dr Orris and Dr Bloom are amazing. We are in early stages but feel so confident with our choice of the Orris and Bloom team. Nikki, our nurse is amazing as well. We feel so much more informed at Main Line. We were confused due to the many meds that we started and Nikki and Dr. Bloom took so much time to explain things to us. Dr. Orris is so knowledgeable we feel confident this process will result in a beautiful baby for us. My partner is an obgyn/ MFM we decided on main line because after researching Dr. Orris as well as Dr. Bloom we were confident that in the end we'd have a beautiful family. Our wait tumes are minimal, which are important to us due to my partners heavy schedule and the clinic is flexible when they can be ( cycle wise) with us. Our experience so far exceeds our expectations. read more

I went to MLF after not being able to conceive for 4 years. I had laparoscopic surgery for endometriosis then was cleared to try fertility. The experience I had in this office, to this day effects every internal exam I have. Despite stressing how painful exams and my hysteroscopy was, I was dismissed. During my tube test I hyperventilated I was in so much pain. At the end of the procedure, Dr Orris took his gloves off and left the room without any words. Two nurses joined the one who was helping and my husband was panicked. Leading up to this Dr Orris was flipid numerous times when we had questions. After this we decided to switch to Dr Glassner. We met with him and his PA. When describing how both procedures went, she stated she had them and they weren't bad. I couldn't believe how dismissive they were as well about my experience. They knew my history of endometriosis and should have respected that I was accurately describing what I went though. We left MLF at that time to seek fertility treatment somewhere I was respected and listened to. read more

They are always running very late. The doctors seem very rushed, and seem like they want to get you out of their office as soon as possible, even if you don't feel comfortable with the treatment plan. My doctor doesn't seem to even remember who I am, and I often have to remind him of certain conditions that he forgets I have. The fees are much higher than at another place I went to in another state. Once I walked in because of an emergency and they wouldn't even let me sit in the waiting room. read more

False promises made and $14,000 out the window. Literally the words "I promise I'll get you pregnant with IVF" were said and clearly that did not happen. I know no one can guarantee anything, but you trust your doctors. Was also told my AMH was a certain level and when tested at another clinic very shortly after, it was much lower. This info would have changed our entire plan. We were told from our new clinic that the lab Main Line uses is not as accurate with AMH levels as other labs that are used by other clinics. Was told not to do Shared Risk where I would get my money back if it didn't work out because ivf would work for me the first time, and again, obviously we lost all our money. The doctor's answer to this was she would give me a discount next time. After losing my $14,000 within 24 hours, I was then charged $25 for my records. That was a low blow but I understand it's policy. I also was permitted to do 7 iuis at $400 a try and never told to stop although research shows we had like an 8% of it working after the third try was unsuccessful. (Wish I knew that at the time) With that said, I would recommend them for IUIs since they are much cheaper than other places. I know women who had successful iuis. Just be careful before jumping to IVF. Explore you options and what is best for your situation. Doctors were very nice and seemed to care- just false promises that broke our hearts when it didn't work out and we lost all our savings. read more

I was a former patient of Dr. Glassner's, and had two successful pregnancies via IVF in 2006 and 2009. Earlier this spring, we went back to MLF in the hopes of conceiving our third child using frozen embryos. Dr. Glassner spent approximately five minutes with me during the initial consultation to determine the 'plan' (and I use that term generously). He was clearly in a rush, and I left the meeting feeling not completely comfortable with the information I"d been given. Long story short, the subsequent transfer resulted in a chemical pregnancy, and we have no embryos left to try again. I didn't start this process expecting any guarantee of a pregnancy. What I did expect was that I would receive the appropriate time and care that I deserve as a patient at this practice. The specifics of my situation were not taken into consideration by Dr. Glassner, simply because he is so busy with so many patients. We had issues with him years ago during our initial IVF attempts- he rushed through some of the decisions he needed to make, and prematurely drew a conclusion about our chance of conceiving that turned out to be completely inaccurate. I believe that Dr. Glassner is most likely talented serving patients who are the 'toughest' cases- the ones he finds especially interesting, unique or challenging. Everyone else- coming in with 'unexplained infertility'- may find themselves trying harder to get his attention, or, unfortunately, having their case mishandled by his lack of attention to detail. This is a large practice, so you must expect to be treated like a number- therefore, you need to demand attention to receive the appropriate care that is best for you and your family. Don't be satisfied with sloppy answers that don't quite make sense- make them do their job. A big part of why this practice has such high success rates is because they are aggressive in treatment, and high-throughput. You need decide how comfortable you feel with this approach. The staff, however is excellent- I found all of the nurses extremely supportive and efficient. They really are the ones who have to keep things running, and deal with whatever the doctors aren't saying to patients. Billing is a different story. We were charged an embryo storage fee for embryos that no longer exist, and despite the fact that I've contacted their office multiple times, I've now received a notice from a collection agency for the amount due. I'm currently unable to get anyone in the billing department to call me back. read more

I was lucky enough to work with Dr. Glassner, Rachel and Sue. Dr. G is great at developing a plan that works and is specific for and to YOU. He treats everyone as an individual and doesn't apply the same global treatment plan to everyone. Rachel is a wealth of knowledge - ask her anything, really, anything! Don't be embarrassed or shy, she's seen it all! Sue is a doll, but a little rough at first - get to know her, ask her questions - again, a wealth of knowledge. Would go back to this team in a heartbeat! read more

We cannot begin to express our sincere appreciation for Dr. Glassner. We were just about to give up in our fertility journey after years of attempts and losses with two other fertility clinics. We met with Dr. Glassner and he gave it to us straight. He believed our journey should continue and after a second meeting with him, our hopes were once again alive. The protocol this time was going to be grueling and as we passed milestones we never reached before, it became a reality that our journey was strong and continuing. The hardest part was graduation from Main Line Fertility, leaving the staff and Dr. Glassner. His only ask of us on graduation day was to bring our baby in to visit him and the staff, and we cannot wait for our baby girl to meet this incredible, warm and caring doctor a few months from now. Dr. Glassner and the staff at MLF are the best around!! read more

I was very impressed by the overall flow of the office, the quiet yet compassionate disposition of the staff, Dr. Glassner's forthcoming manner and expidited testing available here. I am more than satisified; this is not my first fertility doctor. They've done more in one visit for me than previous providers have combined. I feel like I have finally found thr right place. I highly recommend this office. read more

A good friend of mine recommended Main Line Fertility. I was a patient of Dr. Glassner's starting July 2013. I was immediately impressed by the nurturing/efficient atmosphere. Everyone seemed knowledgeable and always answered any questions I had. They also helped to maintain a sense of humor about the whole process. Dr. Glassner put together a plan of action that he thought was best and would work for me. He told me what my challenge was and said to me "I'm not scared of you!", which made me feel confident that he was sure that he could help. Everyone from the front desk, nurses and other staff went above and beyond the call of duty. Wait times were short, front desk always answered the phone or returned calls promptly. Dr. Glassner had me talk to Eileen the study coordinator who was able to put me in a study study that saved me a lot of money, and he was right, it worked! They work very hard to help reduce the very expensive costs of IVF through studies, or referring you to other places that would help with financing. I could not have asked for a better group of people to help us achieve our goal. We are now 28 weeks pregnant and we have Dr. Glassner and his team and Main Line Fertility to thank! I've worked met Dr. Orris and Brasile, and the P.A. Rachel and they were all amazing. read more

My wife and I were not able to benefit from IVF, so ended up going through the egg donor process. Since you are here, you realize this is a difficult time, that is very emotional, and very costly. MLF has the following going for it: In Philadelphia area, they have the most amount of donors. That is about it. Their attitude and service is deplorable. Below are some examples about the service we received 1) My wife thought it was odd that she paid a co-pay for labs only (drawing blood). WHen typically going to a lab you pay co-insurance, not co-pay. You typically pay co-pay when seeing a provider. During these lab visits she did not see a provider, they only drew blood 2) They were constantly late for their appointments, even if you were signed up for the very first appointment of the day 3) The nurses do the monitoring, not the doctors. You rarely see the doctor. Other places you see a doctor more often (e.g., RMA), where you talk to your doctor and ask questions 4) They are adamant the egg donor fee is not covered by any insurance. I spent close to a year going back and forth with them and the insurance company. My insurance company explicitly told me they would cover (via flexplan) - they just needed certain information. They even showed me the flexplan policy on the insurance website (public access) I called MLH at least a 2-3 dozen times (does not include the times my wife called) and they would a) Not return calls after leaving voicemails, emails, and messages at the reception, and 2) refused to give information. One person, at the billing department, was incredibly rude to me and hung the phone up on me a few times. Don't worry, she did this to the insurance company agents as well. They would refuse to fill out the insurance provided documentation. I asked my insurance company to call this rude person, and they did multiple times not getting information. At one point, the representative at the insurance company told me she has never spoken to anyone who was so rude...on top of that, MLF accused the insurance claims agent of trying to get MLF to commit insurance fraud! Why would the insurance company want a doctor to do this is beyond me. In the end, after almost a year, my insurance company gave up, and DID pay the flex plan claim ($1,800). So, unless you are desperate for their donor bank, avoid this group like the plague There are much better groups out there (e.g. RMA). Unfortunately MLH treats their patients poorly, and why would you want to go through this during such an emotional period. If we decide to go through egg donor again, we are not using them - the emotional stress is absolutely not worth it. read more

My Husband and I went to Main Line Fertility a few years ago to begin our fertility journey. This was all new to us so we trusted in Main Line to direct us to the best course of action. We did one round of IUI and one round of IVF. When it was not successful we asked what could have went wrong. Dr. Glassner told us that nothing went wrong it just didn't work. As we were both upset we decided to take a break to decrease our stress in trying to conceive. A few month ago we started treatment again with a different Fertility Doctor and were initially told that not only do I suffer from PCOS (which we knew from the beginning), but that my Husband's sperm was not where it needs to be to conceive naturally. This was NEVER mentioned during our time with Main Line. When going through IVF if we were told this we probably would have paid extra to have the manual insemination of the sperm into my egg. I honestly feel like they took time and money from me and my Husband during this hard time. Also, I feel like they truly do not care about individualized services as we were passed around from Dr. to Dr. during our entire time with them. If I had known what I know now I would have left the practice long before we spent so much money and time. I would not recommend Main Line Fertility to any of my friends or family based on my experience. read more

I became pregnant with my daughter via IVF with Dr. Glassner and the amazing staff at MLF. Dr. Glassner has a quirky sense of humor once you get to know each other. The nurses were so empathetic and really worked on my behalf with the insurance company. At first I was pregnant with twins and when we lost the one baby (I was by myself) the staff was so caring and gentle. Dr. Glassner spoke with me right away to ease my fears of a full miscarriage. I cannot recommend MLF more fully. read more

I would and have recommended Dr. Glassner and his CRNP Rachel to family and friends. From the first phone call the staff was extremely accommodating and friendly. They got us in within a week for our first appointment. Dr. Glassner even took the time to call the day after to check if my husband or I had any questions. That 3 minutes out of his day spoke volumes to his care for patients. read more