I've been to this store each time I've ventured into Oatman on one of my Laughlin trips. The owner…read moreof this store was a former Ojai Valley resident who decided to move out of California and head to this gold mining town. The store itself is well put together , they offer hand made jewelry & art that is made by the owner. One of the few stores in Oatman that has air conditioning or at least it did the last time I visited. The prices are on the higher side, but they have some different items to choose from than the normal tourist fare.

I came in to the store Monday 9/15/25 to see if they could embroider some hats for me. Pat, the…read moreowner helped me and was so polite, friendly and helpful. I needed the hats by Friday. We worked on the design I wanted and he told me they'd probably be ready Wednesday, maybe Tuesday. Great, I went home and around 5pm I got an email stating they were done! Not even one day. That's amazing service. Pat, thank you so much, this means the world to me as this is a very special occasion.

We didn't have the best experience and I wanted to share why, in case it helps others ask the right…read morequestions beforehand. Tina was lovely and very easy to talk to. I initially asked for a quote but never received one. I assumed it would be sent along with the pictures of the bags before they started the work, but it didn't arrive until after the work was completed. We were having our daughters' names embroidered on school backpacks and two patches heat-pressed onto them. My daughters spent time discussing the placement of the embroidery in detail, and at no point were we told that certain placements might cause issues. When we picked the bags up, we discovered that part of the front pocket had been sewn shut due to the embroidery placement. This was never discussed with us in advance, and unfortunately, the kids use all the pockets--so that was a disappointment. When I called to ask why we weren't informed, the only response was "we meant to," which was frustrating. That's something I definitely would have wanted to know beforehand. Also, we were warned that heat-pressed patches may not last, but one was already peeling off right after pickup. So for anyone considering that option, I'd recommend skipping the heat press and going straight to someone who can sew them on. The experience wasn't a total disaster, but there were definitely preventable issues that affected our experience. Learn from my mistakes and ask more questions.

I had a last minute order that they assisted me with. Kat was very helpful and awesome. Shirts came…read moreout just like I wanted. Quick service as well.

if I could leave 10 stars, I would. they were AMAZING! They came through last minute and saved…read morethe day for my son's birthday. the product came out perfect and they delivered it earlier than promised and made our day. Thanks Kat and team!

Great customer service. We needed 7 shirts with DTF printing done asap. They were able to meet our…read moredeadline and finished the shirts within 2 days. Justin was very responsive throughout the process with texting information. The pricing was very reasonable for a quick turnaround. The print was exactly as the image I emailed. The DTF film was great quality and the shirts too. Washed the shirt once and no peeling so far.

Such great owners at Newfound Merch! They were able to embroider a couple gifts for my clinical…read morepreceptors!

Clear information. Upfront pricing, and great customer service. Emily rocks! The project i made it…read morefor was awesome

We recommend this shop so much. They are so quick to finish embroidering on my son's backpack even…read morethough we asked unreasonable order. But They finished in just 4 hours. It is an amazing! Thank you for your efforts!! And the woman whose name is Claudia is so sweet and kind. Thank you for your service and support!! I gonna back again!!