Every other time I come to the atm it is either down or the option I need is not usable. Literally…read morethe worst brack of regions EVER. What is the point if I cant get my banking done? My job doesnt allow for me to get there when the bank is open and I just tried to deposit a check and the option was unavailable. Get it together please and dont mess with my money.

This is the best location I've been to for customer service, advice, friendly knowledgeable staff,…read moreeverything someone could want in a bank.

Mr George Rodriguez is great! He knows Regions product information and he helped me open savings…read moreaccount and CD.

I have been with Regions bank with my personal and corporate accounts for about 15 years and for…read moremultiple reasons I am about to go elsewhere. My company is involved deeply with 3 of the branches, Thompson Bridge here in Gainesville and the downtown branch in Gainesville and the western side of Athens Branch. None of them answer their phones any more. My company makes around $24,000.00 dollars in deposits at the Athens branch weekly which has OFTEN (4 Times in the last six months) put holds on deposits we made (when they have an ongoing arrangement where they know we are being paid by 5 star companies and that the checks we deposit are good) WITHOUT letting us know that they were placing the hold. Tellers simply are not trained well at the Athens branch. When confronted the manager there was defensive claiming she knew nothing about it. No communication between her and her assistant about the issue regarding multiple previous issues. I care very much for the crew at downtown Gainesville but again, no phone calls I make are answered on their general info line. The most recent issue however is simply unconscionable. I use the ACH-I Treasury system which is by no means cheap in service fees to pay 25 Contractors per week who in turn pay about 50 other people in their employ. Two days ago (Wednesday of this week) I got on the I Treasury system provided by Regions corporate and found the system to be non-functional. I called I Treasury help with Regions and was told that the US government computers were down, that rather than wait a day for the I Treasury to make the deposit if I would call in Thursday they could make the deposit into my contractors accounts the same day. Further, I was assured that the glitch with the Federal system would be solved the next morning. I double checked with the agent I spoke to Wednesday that: The treasury department would have the glitch solved the next morning. The deposit would be made immediately into my contractor's accounts. Being later in payment than Thursday can mean that my contractors will not go into work Thursday night. I could likely loose the company I have built for 40 years. Thursday morning I was told by the Regions ITreasury rep that everything I was told on Wednesday was a lie. It was, in fact Regions computer system that was down. It was still down. I WOULD have to wait another day IF they got the system running which was not looking doable. I began driving all over the state of Georgia meeting my contractors at various Regions banks with a check and making sure that each bank would cash it. 5 of the 25 people I owed money to got paid after 7 hours of driving. Late that day after receiving multiple apologetic letters from Regions I called the ITreasury line again. In one of the apology letters Regions promised that their wire transfers would be available to assist their customers in getting money to customers vendors. Since wire transfers have always been available at the branches I assumed they were saying that there would be no fee associated with the transfer. In a protracted conversation with the Regions CSR I mentioned that one of the letters I received stated that I could get Wire transfers without a service fee. Suddenly my CSR became cold. When I asked for a name of someone in her department who I could mention to my local branch manager in order to get her to make the wire transfer without charging fees to my account she said: "I will need you to send a copy of that letter you got saying that wire transfers are free to show my boss if you want that service for free sir. Here is my email address. Your case number is 361278. "I said: "Wait a minute let me reread this email (I had just received it). Ok! You've got me there. It does not say they are free. It apologizes multiple times and mentions that these services will be available. Since they are always available (and I had spent 2 solid days on my computer and driving over 300 miles to get my contractors paid) I thought you were mentioning it in the letter to make up for the ridiculous mess your company has created." "I'll need that letter sir." My quotations here may not be verbatim. You can get the gist of just how stuck up, poorly trained and unprofessional this bank has become.

Not much for customer service. Person who opened account does not know you after you open your…read moreaccount. They charge $10 fees for a cashiers check and other banks don't charge me when I have an account there. Feels like they are a scam unit when you go in ready to take every penny they can from you. Will not recommend this bank and will let everyone know how they take advantage of you. They are from Alabama and should not be allowed to come in to Georgia and practice scammer tactics.

From the owner: Looking for a bank in Dawsonville, GA? The Dawsonville branch is located near the corner of Highway…read more53 and Lumpkin Camp Ground Road South, .5 miles from Kroger supermarket in Dawson County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 130 branches and 142 ATMs across GA that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

They deposited my paycheck into the wrong account. It was my first paycheck and it was after…read moreChristmas so I was really disappointed when I didn't show up in my account. I tried calling the next day but no one picked up the phone.

Where do I start with this bank. The employees are lazy...maybe not all but pretty much the ones I…read morehave come in contact with are. They tried to say I didn't make a payment on a loan and I had to pull out a receipt and show them I had paid it. Then I was getting charges on my debit card they issued me 2 new o e that I hadn't even activated and money was coming off them. Last but not least the drive thru is ridiculous!