I was very impressed with the customer service of this Outpost gift shop. But they don't answer the…read morephone when you call them if something is broken, nor do they talk to you. If they do answer the phone call. I bought something that was quite expensive that snapped 3 days later and I'm trying to get an exchange or figure out how to contact the company to get a new one. But they will not contact me back, which is very frustrating for spending so much money. I was visiting from a different state, I was there 3 days ago. So I'm frustrated at the lack of communication, but the customer service and friendliness was very refreshing

Touristy, yes, but still a fun place to shop... more so than many other places up & down the main…read moredrag. Stayed in Deadwood a couple weeks ago & spent a few days walking the town, shopping, etc. This is the one place we came back to a couple times... probably didn't hurt they have really good ice cream too. Much of the stuff you can find at any of the shops up & down Main St., but this place definitely has a few unique & rare finds (see attached photo). Even if you don't buy anything (besides the ice cream of course), it's a fun place to browse & chat w/ the owners about the area. The lady that sold me my souvenir in the picture (I think) was the owner & very friendly & informative... not just the history, but stuff for out of towner's to do as well. You could tell she enjoyed interacting w/ customer/tourists. When my 12 y/o & I saw this work of art, we were mesmerized... boys & their toys. There were only 2 (different styles), but she told us she'd never sold one... until me... & only $180 (how could I not come home w/ this beauty for less than $200). Once she rang us up, she realized since she never sold one, she wasn't sure what to pack it in... don't exactly want to go traipsing through the streets w/ this flung over my shoulder. Back home now & every relative, friend & neighbor I've shown this too has been in awe... I wish now I'd bought both.