Great price and work. They replaced two new manifolds and a new muffler and exhaust on my truck. I…read moream thoroughly happy with their service.

Great customer service and prompt service. Fair prices and what they quoted. Will definitely go…read moreback and have recommended to others.

We drove from Medford to but a new truck from Legacy. They weren't into the pressure sales like…read moreother dealerships and we could tell they really care about their customers. It was an awesome experience and DEFINITELY worth the drive.

I had a pre-approved loan and was trying to order a truck from Legacy Ford. I had already gone on…read morethe Ford website and sent them my build sheet. Nate Jefferies had contacted me over Email, my preferred communication. I only needed to know their dealership fees and the possible cost of the extended warranties they might offer. Nate refused to answer any of my questions about his dealership fees and stopped responding to my emails, insisting that I call him. In this day and age who wants to make unnecessary phones or trips to a dealership. In my experience if someone is unwilling to put something in writing it's because something shady is going on.

Had an incident on the road where a rock got stuck in the brakes. They fixed it quickly and were…read morevery reasonable.

Something came loose on the underside of the car. We stopped here and they fixed it quickly and at…read morea reasonable price. Very nice people-they saved our vacation!!

Tim was awesome. Took care of it all and I felt very secure with his knowledge. Was easy-going and…read moreflexible with needs. Highly rec If you're in need of a tow.

Warranty work is always frowned upon but you still have a job to do and you should do it with…read moreintegrity which this shop has none. Over three years ago I took my Tacoma in after hitting deer needing the grill, front end plastics/headlamps replaced. Well the fog lights they installed never worked since day one, the fender wells are missing screws to securely fasten them down in all the places, the steering wheel was forced back inline without care, there was a tear in the cv boot they missed from the deer hitting it, missing bolts in grill mounts as well. I'm surprised the plastics didn't fall off as I drove away. Long story short, the stoner mechanics made a mess out of my truck going way too fast and half assing everything they fixed on my truck. Their boss was extremely rude as well coming out into the shop demanding my warranty work be put aside, if you don't want the job don't take it. Don't take a job and half ass it all the way through because you're a stoner and lazy and incompetent at your job. NEVER EVER take a vehicle here to get fixed. EVER.

recommend going to Legacy Dodge as a first time buyer. I had a wonderful experience with Isreal…read more"izzy" , he abbreviate our terms and conditions, for our understanding. we felt a real bond and connection with him and no hidden fees or hidden problems with the car. Everyone there is so helpful and super friendly. I fell in love with the car instantly and it makes me smile everytime I'm driving it.

Shysters!! Run!!!…read more We verified their service manager lied to us multiple times that we can verify, about our repair and we had to take our car to a different shop to find out they screwed up the alignment so bad that our tires were destroyed when we drove the car after getting it back. & we had to replace them. They actually gave us our car back with the dash AWD alert light on so they kept the car for another week to fix that problem. Second shop said they've never seen an alignment this bad ever, & we've been bring our cars to them for the past 4 years. We had to use Legacy Dodge because the power stealing went out and they had to replace. I took photos of the ruined tires that had been riding on the outer rims. I was in the shop and they showed me the 6.0 & 6.4 readings for the alignment while it was on the rack. Owner refuses to take ownership of the problem even after weeks of giving him every single piece of evidence he asked for & we've been forced to obtain a lawyer to get justice because no amount of actual evidence is enough for the owner of Legacy Dodge, who is NOT the same owner as Legacy Ford. We will see him in court, because our experience with them has shown them to be both irresponsible and lacking any semblance of integrity whatsoever. We are contacting Legacy corporate where they get their brand licensing from, & Chrysler too to report this problem. God help anyone who is forced to use Legacy Dodge for their fleet!

Old fashion mechanical work like in the day well worth a service from the folks…read moreI would recommend them as they went above and beyond looking for an issue and they are still going to work with me on the issues

I was on a trip to the Wallowas with my friends and the day after we arrived at our airbnb my…read moreHonda, Pilot would not start. I called AAA and they had Mike come look at my car. He quickly diagnosed what was wrong with the car, it needed a new fuel pump. He quickly ordered the parts and his wife drove out of town the next day to get the needed parts to fix my car. She even drove me back to our airbnb from the shop while the car had to be there to get fixed. They were so helpful and kind to us when we were stressed about being able to get our car fixed to drive back to Portland. Mike got it all fixed and we were able to drive home safely! He even called us a few days after we got back to make sure we got home and the car was running well. I Highly recommend Mike and his team!

Worked with Rich to buy a mini-van. I looked over the car best I could in the lot. Smooth…read moreexperience in buying, no pressure, easy transaction. Rich said if I had any problems with the van to let him know. Well, I live in a different state and am several hours away. A few days after I got home, I found the spare tire had a large cut in it. I ordered a new spare tire from one of the local tire dealers and it was $130 or so dollars. I texted Rich and told him the spare had a cut in it and sent him a picture of the damaged spare. Didn't think anything further about it. Then Rich responds he would pay for the spare and reimburse me and he did!! When have you ever heard of a used car dealer reimbursing you for something you found wrong with the car after you drive off the lot. This is the kind of place I like to do business with. Thanks Rich!!

Super experience with Cooks Car company! Drove 100 miles to…read moresee a car at Cooks. The car was worth the drive, but the buying experience was worth far more. No games, no hassle, no gimmicks. The owner has an office by the front door...not hidden in the back! Pete greets you and treats you like he knows you're a customer who will be back again and again . We love the car we bought from him. He told us the good and bad about the car and we appreciated that. Thanks Cooks and the team at your amazing dealership!

My RAM 2500 truck alternator went bad while on an RV vacation in the area.Local Napa store got the…read morepart shippedand delivered overnight. Refered my to Robert. Robert is an outstanding mechanic. He had the job done within 2 hours of getting the part. His work is very good Very clean Very personable and helpful. He was determined to help us out since we were far from home. Very reasonably priced too. Cash or Check is best. No Credit Cards. I wish Robert was close to where I live. I would use him for every car or truck. Hard to find these days.