These people are a ripoff. Wife and I went there couple weeks ago to schedule appointment with…read moreoptometrist because it's in network with VSP vision insurance and was told there would be a zero copay. Yesterday 2/13/2026 we walked in for appointment the guy at window for optometrist told us it would cost $119 each person, told him that's not right and he said yes it is. We called VSP After we left and they said it is zero copay. DON'T GO HERE FOR ANYTHING.

Great at selling and upsetting.. Then they want you to go away especially if you need service.read more

I had the most amazing experience and eye exam. I have been a glasses and contact wearer for 32…read moreyears and this by far the most thorough examination I have ever received. The staff is amazing and went above and beyond to help me with my vision and what lenses and frames are best for me. I even treated myself to so amazing prescription sunglasses.

If you are looking for a great Optometrist in Baton Rouge look no further than Dr. Susan Jong. What…read moreI like most about Dr. Jong is her focus on eye health. A visit to Advanced Eye Center goes beyond a check of your prescription; they take into consideration the complete health of the eye. It seems like each time I go they have a new piece of equipment to screen for some new aspect of eye health. I appreciate Dr. Jong's commitment to continuing to advance her practice and stay on the cutting edge of optometry. I really feel like I get my monies worth after each exam!

I moved from Indiana in 2006 and used to just go to the big chain eyeglass stores for my checkup…read moreand eyewear. Then, I had an infection one year and it was recommended that I see Dr. Lukasko. That was about 7 years ago and I've been coming here every ear since. They can evaluate your eyes better than an optometrist in my opinion. This clinic is somewhat geared towards children but I don't think they will turn away adults. One caution would be that they typically use your medical insurance instead of your eye care insurance. So, you may want to check on that if having everything covered under insurance is a high priority. I know when I'm here my eyes are in good hands. Enjoy!

From the owner: Eye Exam, Contact Lenses, Pediatric Ophthalmologist and Optometrist Adult/Child.read more

Jessie was so knowledgeable and friendly. Despite having other customers and duties, she really…read moretook the time to discuss the different frame options and give her professional opinion. I highly recommend giving Visionworks your business.

Y'all please never use Visionworks. First of all I tried…read morethem out because they took our new insurance, this was in MARCH of this year. They have a woman named Jesse (this is at the location at 101 Saloom Farm Rd ate 104 Lafayette, LA 70508.) who works there who is the most fouls human being I've ever had the displeasure of dealing with in customer service. I bartended for TEN YEARS so that should be saying something. This place overcharged me $60 for my initial exam which was COVERED by insurance and only was supposed to be $10. I paid it anyway. I found my contacts at the place I usually go to and have for about 14 years for $34 with my insurance being out of network (todays eye care is the BEST). Vision works wants over $200 for the exact same contacts. I asked them to send the prescription to them they said no problem. Then sent an unsigned prescription. Repeatedly. When I called and told them it needed to be signed I was told I'd have to wait TWO WEEKS until the same doctor who did my exam could come in and sign it, and then they would fax it. This never happened. 5 calls to them later hearing about how I'd have to wait I ask why they can't just send the signed copy from my chart. She tells me they have to shred everything. A blatant lie. I tell her if it's not signed and faxed (this was 2 weeks ago) I would be reporting them to my insurance company. Well, this morning I called todays eye are once again to see If Visionworks sent over my prescription. They had not. So I call and ask to speak with the office manager and I get, once again, Jesse. Who is the person who answered the phone and stated to me "that's me I guess," I tell her what's going on and she starts yelling at me saying she got the verification (the one that she had to shred and isn't in my chart) after having another doctor who isn't the doctor who did my exam that I was initially told by her HAD to sign the prescription, telling me she wouldn't do it and I could come pick it up. I said I have kids I can't just go wherever. (I'm also in a full knee immobilizer at this current moment but she doesn't need to know that). This woman LAUGHS AT ME (not the first time she's done this) and says "I have SIX kids. you can come pick it up." I said "okay, so here's what's going to happen, I'm going to give you their fax number so you can make sure you're sending it to the right place," she cuts me off and is full blown YELLING at me telling me I need to "calm down." I said I am calm my voice has never changed level, she's still yelling so I continue to maintain my voice because unlike her I am a rational human being, and I tell her just so she's aware I'm recording the conversation. She starts yelling in typical Karen fashion that "just so you know it's illegal to record someone without consent," I said "actually the state of Louisiana is a one party consent state, so I don't need your permission." She goes dead silent then says "OKAY SO WHAT DO YOU WANT ME TO DO?" I said, "so once again I'm going to give you their fax number, so we can make sure you have the right number and then you can fax it over." And then after she said "ok" I hung up. I then called Todays eye care who's having their manager call and deal with them after I told them the story and the lies they've told me about not saving my signed script or having an electronic signature. I will NEVER go to Visionworks. I will tell anyone who talks to me about contacts and glasses (which is a lot of people) that they are terrible. I hate how they treated me so much I'm going to take the time out to not only leave reviews on Facebook, but yelp, google. I'm going to file a formal complaint with my vision insurance against them. I'm going to file a complaint with the optometry board. And I'm going to file a complaint with corporate. This is the WORST place I've ever had to deal with ever in my life for contacts and glasses and I'm legally blind without my contacts or glasses and have been in prescription lenses since I was FIVE and I have NEVER been treated so terribly by an optometry office before. -infinity/10 DO NOT RECOMMEND. And if y'all can think of anyone else to report them to please let me know because it's NOVEMBER and I still don't have my signed contact lens script from them when I had my exam in MARCH. #firejesse

I went in for an eye exam for glasses and contacts. First of all, you deal with "technicians" and…read morenot doctors. I was given an eye exam and was supposed to be fitted for contacts for presbyopia. I told the technician what worked before and asked to try those contacts. After waiting for them to come in, I was given the wrong contacts. When I called to let them know what the problem was, they ordered new contacts which were also wrong. The problem seems to be that the "technicians" are uneducated on what they are doing so I paid the price. I asked for a refund on the contact exam since they did not do it properly and prescribe the correct lenses, but they refused. I would definitely recommend staying away from this place.

If I can rate this place less than 0 star, I would. Never ever been to an optical place that would…read moregive me so much troubles. Matter of fact, this is my second time doing business with them. I didn't mind the telemedicine over the camera for an eye exam so I brought my mom there so you can tell that we are not hard to deal with and very easygoing customers. I brought my mom there the second time to re exam her eyes and get new glasses since it's been a year. Finished and ordered 2 pairs of glasses on July 13th. Store manager Stacy checked us out and said my mom's glasses will be in about a week. Waited and waited, finally got a voicemail left by the store manager Stacy on August 3rd by that ONE OF THE PAIR is ready to pick up. I didn't even go right on that day to pick up and went two days later, so they should have plenty of tome to have my mom's glasses ready. Went there to pick up, waited for more than an hour, Stacy said she's putting her glasses together. After an hour, she then told me her new glasses are not in store, it will be mail to my house. But I told her that she left me the voicemail that one of it is ready that's why I came to get it. Let her listen to the voicemail and then she had to look everywhere for it. I was happy just to get to pick up one pair after almost a month. She told me my mom's second pair of glasses will be mail to my house tomorrow. I left to go on vacation, came home after a week, still no glasses. Brought my mom to the store AGAIN to see if they have it and also let them refit the new pair she just got because it loosens. Had to waited again, I walked in and told them what we were there for, waited but then told us later they can't do it because their lab manager is not there. They could have told us in the beginning so we didn't have to wait. There are just so many things going on at this place and they can't get nothing done for you. If you get your eye examed, you won't get your prescription glasses in less than a month. And it is medical problem. They can't make patients wait for their glasses for that long. It is so ridiculous. Unorganized, miss communication between employees, keep telling you your glasses coming tomorrow or next week but it never comes. HORRIBLE and TERRIBLE

Went to the American fork Utah location, grumpy staff, especially the doctor, didn't even say hi,…read morejust sat us down in thr chair and stared the exam, rude not nice whatsoever. Never will go back. Disappointed, and no they aren't cheaper than a smaller optometrist.

Should have read the reviews. I asked how much my insurance covered before exam and still was…read morecharge more than what was told !!!!!

Great doctor and staff! I scheduled an appointment as a new…read morepatient and had a great experience. I was scheduled the same day and wait times weren't long. Recommended this place to all my family

My first visit here. Dr Lawrence Tam and his staff were patient and knowledgeable! They had a huge…read morevariety of frames to choose from. It was a great experience! I'll be coming back with the rest of my family soon