I called Juan at Upstate Heating and Plumbing on Tuesday morning because my boiler was red tagged…read moreby the competition. The estimate given by Juan was significantly lower than any other companies, and he had 2 guys here by 8:30 am on Wednesday morning, by 8pm Thursday night the old boiler and all of the plumbing and wiring was gone, and a brand new, state of the art boiler was in place, AND we had heat in all 4 zones with unlimited hot water as well. The dedication of these men, and the quality of their work was amazing, as well as the professionalism shown to my family. I simply cannot say enough good things about this company.

From the owner: Heating, plumbing, Air-conditioning, and hearth products.read more

We have had Dave The plumber come fix our plumbing problems 3 times now ! He is excellent,…read more,professional, friendly and does good work ! These bad reviews have to be someone else !!! Not the one we know !!!!! Sue and Dave Hambleton thank you !

Dave the plumber gave me a quote of$250 to do a minor repair on my water tank. I was not on site…read moreand he charged me $350. When I called him to question the charges ,he went on an expletive filled rant without answering my questions about the bill. Recently I called him again to find out why the bill was $100 dollars more-he refused to give me an answer. I will never hire this guy again. Giving him 1 star is being generous. If I had been on site, I should have got a notarized copy of the estimate.

I called. I needed some heat added to my basement and a register put into the bathroom. They were…read moreright there did an inspection of it. The next day gave me a price then added on the heat service was phenomenal quality of the service with dynamite. The value was right there you couldn't get any better. I highly highly recommend these guys. They know what they're doing and at a fair price you won't be ripped off what's not to like about energy wise builders, Messina, New York.

Here is my experience with this company. I asked them to install a propane heater in my home. The…read moreheater they installed was unvented which as the instruction manual stated, is unsafe to be left unattended in a sleeping space which is where it was installed. Now, I will take some of the blame here as I could have researched the heater they planned to install before they did it. However I believed I could trust their professional recommendation to be safe for use which it was not. They told me in order to replace the heater I would need to order one myself and they would replace it for me. I did so, at additional cost. The new heater smelled like gas immediately after installation. I texted them to ask if they had checked for gas leaks and received no response. About a month later, the heater stopped working and the whole house smelled like gas. I asked again about fixing it and was told it was not under warranty and they could take a look but would bill me more for it. Since I had lost confidence in them I said no. If you already know a lot about heaters including which one you need and how to maintain it they may be able to install it for you, but if you aren't already an expert I would look elsewhere.

Lyle has always been dependable, professional, and efficient. He shows up when he says he will,…read moregets the job done right, and takes the time to make sure everything is working properly before he leaves. His workmanship is excellent, his pricing is fair, and he's someone you can trust. If you're looking for a reliable plumber in the Malone area, I highly recommend Lyle Gratton.

This sad excuse for a plumbing company and man doesn't even deserve one star, but I have to give…read moreone. Lyle "Lie-uL" Gratton is a horrible man. He took advantage of the elderly, very old people who live very frugally. He charged them 475 to hook up a hot water heater that was already hooked up it was just leaking. He used all their parts . He quoted 150 plus parts. then on top of it all he stole their drill. Please save yourself and do not hire this man. He is a horrible unpleasant person, not even a real plumber and he did the choppiest job. It looks all rigged up. I'm telling you do not go here. Save yourself from this disastrous disgusting human being.

They came in to install a water heater in one of our properties. It was an easy and quick 40 gallon…read moretall installation. Unfortunately some copper pipe segments from the previous water heater were .misplaced. as a previously installed then removed water heater had a check valve that "Didn't go to anything" despite the copper pieces were sitting within the water heater compartment. Hence it's not a big deal as they were 2 small and insignificant pieces. We didn't appreciate the gesture though. Please be sure to have scrap copper pipes that originated at the worksite to remain at the worksite in the future. We assume it was a simple mistake. Beyond that the work was well done, organized, and quick.

From the owner: We are a family owned and operated plumbing business. We believe no job is too big or too small to…read moretackle. Whether it be an emergency leak or helping your dream bathroom project come true, we have the experience to help you. While we list ourselves as closed on weekends, we do take emergency calls any time, so please reach out anytime if you need help.