This visit was at the Lebanon location at 100 Physicians Way. I prefer this location because it is…read morea less busy place. I always get in and out rather quickly and I see the same technician usually on an annual basis, mostly. I like see the same person. It makes the visit more pleasant since a mammogram is not the most fun thing to do any day. Necessary, I know but still not like eating a donut. The office staff and the technician are all very courteous and friendly. The exam is not terribly awkward and the technician takes her time to make sure she gets the best pictures.

From the owner: Physical Therapy, Occupational Therapy, SPeech Therapy for the life span. Adults and Pediatrics…read more Serving Middle Tennessee.

I was referred from the Ortho Sport Urgent Care clinic for an MRI of my knee. I called to schedule…read morean appointment but luckily the receptionist stated that they had an opening in the next 20 mins. so I took it. Outpatient Diagnostic Imaging of Nashville is located off of Charlotte and behind the Red Cross. It is easy to find and has plenty of parking in front. I walked in to be greeted by the front office staff. I handed over my MRI order, picture ID and insurance card, and then received MRI screening forms to fill out. The check in process took approximately 10 mins. The waiting area was clean and comfortable, with two gender neutral restrooms if needed. There is also a complementary tea and coffee station. I was called to the back and escorted to a dressing room to place and lock up my belongings. The MRI equipment is state-of-the-art that I did not have to remove one article of clothing. The tech explained the 20 minute process, gave me ear plugs to drown out some of the loud noise, and asked me to be still as possible. I think I even dosed off. He told me that my results would be ready by the end of the day. Friendly, convenient, and professional service- I am truly grateful.

The staff and especially Randy, the man who runs the MRI machine are so kind and very patient…read moreespecially with claustrophobic people like me. I am very happy I faced my fears and they were so great the whole way through.

I needed a comparison CT lung scan with one I had in TEXAS in April. I visited the Hendersonville…read morelocation on June 6 and underwent the scan. They finally issued the scan report on June 24 (18 days to do a simple report!) After I was told this morning that the report was ready, I went to my lung doctor to get the results. I found that they did not perform the comparison; instead, they only reported on the scan from Hendersonville. Premier Radiology has been bought by Grovecourt Capital Partners, a private equity firm that only seems to care about the bottom line!!

I was referred to Premier Radiology for a very routine test. When checking in, I was told my co-pay…read morewould be $63. I thought that was odd since my co-pays are typically in $5 increments, but I had to pay it in order to receive the service, so I paid it and went on. I received a claim from my insurance company shortly after and discovered I had been charged the amount my insurance was supposed to pay. My total was supposed to be $12. Not a big deal, mistakes happen. However, since realizing the issue, I haven't been able to get in contact with anyone at the organization. There's an automated phone system that goes in a loop and just sends you through endless prompts until you cycle back to the original prompt. My insurance company has been able to get through once, but PR wouldn't allow them to speak on my behalf. After the initial call, they haven't been able to get in contact with them either. I've sent emails that have gone unanswered. I would recommend going anywhere else if possible.

Life Line Screening was quick and easy. The technicians were friendly and professional. I would…read morehighly recommend to anyone over 50 years old for "peace of mind" and preventative health.

Yesterday I had to go get a needle biopsy. Tiffany was an absolute doll! She made me feel…read morecomfortable and helped calm my nerves. She was friendly and very professional. She even called me later on in the day to check in to see how I was doing or if I had questions Dr. Walden (think I spelled his name wrong) has a great bedside manner, was respectful and explain the procedure each step of the way. Stacy was friendly, professional, and made getting my first mammogram a breeze! The ladies at the front desk were fantastic!!! If they are the face of the company then it's BEAUTIFUL!

Absolutely NO customer service with billing problems. I overpaid in January, and have been trying…read moreto get my account fixed. I've called 4 times and they refuse to transfer to a supervisor. I'm pretty sure the calls are being handled offshore. Nobody is competent!!!

I feel the need to write a current review so as not to scare off anyone who needs their services…read more When my doctor arranged for me to come here, after reading the other reviews, I felt a bit uneasy. There was no need for me to feel that way. Hillsboro Imaging provided a safe, thorough and positive experience for me.* Arriving here in the aftermath of a snow event, I was concerned (again, previous review) about the parking situation. There was no situation. There was available parking in the rear of the building (dedicated) as well as parking to the side. I didn't notice the situation in front, as that wasn't the way I drove there but I didn't notice anyone grousing about it in the waiting room. Let's talk about the waiting room: it's large, it has ample seating for everyone and a TV to keep you company while you wait. Between checking in (at my appointed time) and walking back for the appointment, I waited 18 minutes. I might complain about that but HI fit me in to be seen earlier than my scheduled appointment so I wasn't about to moan about a relatively small wait time. Once behind the door, I was greeted and instructed to engage in some pre-screening (literally) procedures. From there, I was walked back into a private room, prepped and had what was to await me described in detail. When I got to the hadron collider, I was ready. The process was easy and despite being in the room by myself, a tech/nurse walked me through each step via speaker. I was comfortable throughout my time here and the attitudes i encountered ranged from (curt) professional to unquestionably nice and patient. The only o_0 moment was when I was done with the procedure and needed to get changed back into my street clothes. The tech/nurse (different from the one who walked me back, prepped me and led me through the procedure) stood over me waiting for me to get up. I had to ask for her to leave the room, close the door and give me some privacy (as much as possible given the large window in the room). I came here expecting something awful (thanks to the reviews). I left feeling relieved. I think it the responsible thing to pay it forward and help ease any minds sent here. You're in good hands. *Thank goodness for insurance. But that's an entirely different topic. What a day to be discussing health care...

I had an appointment this past Friday morning and was very pleasantly surprised after reading a lot…read moreof negative reviews. The staff was able to see me promptly (which may be because it was 7:45 am but if you're in a crunch I'd recommend morning appointments) and they were efficient and kind with their work. If I had any feedback to offer, in my last mri at a hospital in another state I was given headphones and a pandora playlist to pass the time versus the earplugs I was given here, but that's neither here nor there. There was plenty of available parking in front of and beside and behind the building, and there were tons of spots still open when I left, so that's no issue. The staff were courteous in answering my questions about the procedure and helpful.

Highly recommend!! The staff is so friendly and accommodating. We have been able to book pretty…read morelast minute and the sneak peak is perfect for the peace of mind of seeing baby and heartbeat. We have used other private sonogram places, but this is our favorite spot by far! We will probably be back just about every week. :)

We were visiting Nashville for Thanksgiving, and were able to sneak in a scan here. Jenny was so…read morekind and professionals she took her time showing us our precious girl, and we were even able to get her heartbeat in a stuffy. The pictures came out very clear, and got us even more excited to meet our baby girl!