Jesse at Merlex is top notch with up-front communication about diagnostic time and cost, plus he…read moregets the job done well within deadline. He was able to rescue and transfer all important files from our old work computer to the new one last fall. Along with this, every box was checked for ensuring specific program installs and final desktop setup. It's always amazing to see the care with which he handles all jobs, despite his heavy work-load. Even so, I was still very impressed with the most recent computer repair, completed today. Job done quickly, effectively and thoroughly and problem-solution fully explained, which is also greatly appreciated.

If you need a new computer and printer this is the man for the job. He set me up with a new…read morecomputer and printer plus spent a lot of time showing me how it all worked. He copied all my files from my old computer to the new one. He is extremely reasonable with his pricing. He is very friendly and patient. I highly recommend him. I will be using him again for any computer needs. Bonnie

Computer assistance was needed by this no tech person…read more Was so grateful to find help locally by Pro Computer Support (269-350-3250) found in the Mattawan Business Directory. Was dealing with an outdated computer running Windows 8. Technician explained why a new computer was recommended. They ordered the computer, transferred data, installed printer and delivered with instructions, which were very appreciated. What was thought to be a big problem turned into an enjoyable experience. Very pleased with the great personalized service. Highly recommend Pro Computer Support services! Natalie J. Kelley, Mattawan, MI

I was thrilled that there was a computer repair business near Paw Paw. Pete was amazing with my…read moreSurface Pro. He even ordered a special tool needed to remove the screen and when that package was lost on the way to him, he re-ordered it from another supplier! Pete kept me in the loop on status and after doing tons of research and ordering that tool, he found that he could not repair my machine, his fee to diagnose was still $35. I highly recommend Pro Computer Support and know where I will be going if the need arises in the future!

Excellent response to a surprise PC crash situation at Christmas ! total new system in 5…read more days,,,and far less expensive than a trip to BEstBuy in BEnton HArbor and it works great

Should be called "Worst Time Computer Service". I've never been treated so poorly by a business…read moreperson. She was very rude to me, and her work ethics are horrible, along with her customer service being the worst I've seen in a long time. I would not even reccomend Debbie to my worst enemy. She took my laptop to repair it, and made it worse than it already was. My computer now has a blown motherboard because she obviously did not know what she was doing. She sabotaged my laptop, then tried pushing another brand of computer on to me because the parts are cheap and easy to get for her. If you're looking for rude, take-ten-years service, then she's the person to contact. Otherwise, she does not deserve to be in business. She doesn't even deserve ONE star for rating. It was just "required".

This company is Great! Christopher is who I dealt with when my computer died. He is very…read moreknowledgeable, honest and kind. He did not make me feel "computer stupid" at all. He was able to recover my data and quickly had me back up and running in no time. It was truly a blessing finding Nuwave. There is another computer 'technicians" store in town, but I was treated like I was a big Inconvenience to them and their day. I was so disgusted with them... I walked out their store! They are a Joke and found out later...they lied to me. If you have a computer problem in the Richland / Gull Lake Area in Michigan, I would Strongly recommend that you take your computer issues to Nuwave Home Service located in the center of beautiful Richland, MI. I was glad I did....and I will be back! But hopefully not too soon :) Back-up your files often!

I took a stereo amplifier in for estimate of repair which costs $45 on October 21,2022. When I…read moredropped it off he figured about a week to get back to me with what he found and give me an actual estimate to repair. After waiting nearly six weeks I went into his shop on Tuesday November 29 and was told he just put it up on the bench and it was next in line to get looked at. I heard nothing so I went back in there on Friday December 2 and he shows me he has it opened up (4 screws) but hasn't had a chance to troubleshoot it yet so he couldn't tell me what was wrong with it or how much it would cost to repair. There was absolutely no service rendered on his part yet he would not refund my $45 that I paid him to troubleshoot and give me an estimate.

Thank you for all your support and timely service. This is a great company to have in this location…read more. I got free WiFi while I was there so my phone moved faster and he fixed my computer fast and it runs like a pro. Thanks Sam what great service I will see come again!

They did amazing work on my husband's computer several years ago after water was accidentally spilt…read moreon his keyboard and it working again. I Highly recommend

Top notch service!! Mike is easy to work with, and had my dead laptop fixed inside of an hour. Both…read morecharger and battery chose the same day to go bad and since I rely on it for work, it was a disaster. Great work - I've been here several times over the years, and have always had a positive experience, will return if I have any computer problems.

I just had my second broken computer/phone visit with this excellent small business. Both times…read morethe service was friendly, professional, knowledgeable and delivered on time. Would recommend this shop to anyone.

Didn't take long or a lot of money to make my busted up iPhone screen whole again. Nice personable…read moreguy