Just after the Lahaina fires a 71 yr old neighbour was feeling unwell and a group of concerned…read moreneighbours decided he needed medical attention, called an ambulance, and he was admitted to hospital. Once the Drs diagnosed his medical problem and had him feeling better he was transferred to Hale Makua for rehab physio as he was a fall risk. He has been working very hard at physio daily and is walking and standing well now. I visited him in HM and he was in a double room, with a garden outlook, with access to a shared covered lanai area with dining tables and chairs. HM is airy with open corridors and shared spaces with gardens to sit in and staff present everywhere helping everyone. When I arrived I didn't know where my friend was and a staff member asked me if I needed assistance and walked me to his room chatting pleasantly as we walked. She knew exactly who he was and which room he was in. Kudos to the staff! I'm going in next week and will sit with him at the tables in the lanai area with ice cream. Hale Makua is a fantastic nursing facility for the elderly who cannot look after themselves, with a family feel, open and inviting. I was very impressed.

I was not given the luxury of seeing many reviews on yelp about Hale Makua Wailuku . I'm a bit…read moresurprised that there were only two reviews. This skilled nursing facility which was the original main hospital in Wailuku has been in business since 1966. But yelpers must not have the need for this type of place. I brought my mother over here who will turn 100 years old in January. She was admitted last week. I must say it was a hard decision to take her there from a retirement home which which was basically an apartment with a dining room and then from our own home. It was the time of life that she needed much more care. I must say that the building is a little dated but overall it is well-maintained. The most important thing is that the staff is exemplary. I was so impressed by the caring and attention they give all of the residence. There is a big game room with television, videos, puzzles games and always a CNA on duty to help all of their clients. There is a beautiful sunroom also used for dining and then the big dining room. The grounds are beautiful. But again it's the people that are so impressive. I was told that there are 10 patients per CNA but it sure does not feel that way. I would highly suggest anyone looking for someplace for their loved one that needs 24 hour care to consider this, I won't call it a facility because it's at home where they want the residence and the families and friends of the residents to all feel like family. They have accomplished that 100%. God bless the staff at Hale Mākua Wailuku

Aloha house saved my life . Mahalo piha to the Staff there for all their help. They're Totally…read moreequipped to help with a broad spectrum of issues and addictions. Mahalo aunty Cheryl for all the help with the admissions process and with pointing me in the right direction with my insurance and paperwork for admissions. Mahalos to the kitchen staff for keeping us well fed with ono food . Big mahalo to my councilor and other staff for helping me during and even after I finished my program . They lined up my after care program with Kaiser and help me re-enter the community on the right foot. There are So many others to thank like the community members who come up and have special meetings and gatherings and even the loving security guards who feel like brother and sister. Just made 3 years sober and I continually see people like me who finished the program at aloha house and are successful in their recovery and getting back to life without addictions. Getting sober sucks , but it's easier to do with the Ohana at Aloha House . they give you the tools and the support to get out of your addictions and back to life . I tell people all the time , ALOHA HOUSE SAVED MY LIFE !!! Mahalo Piha

Completely inadequate service provider possible breach of ethics and slack billing procedures. Just…read moreto get the service is like pulling teeth unless you're suicidal. I feel like I was dismissed and blown off . After 7 sessions of begging for help I was finally shown a book to read but i wasn't allowed to take it with me. I was never even given a diagnosis. Therapist showed up late several times. Just really unprofessional show.

Being a non-resident of this place, I guess it's an okay place. We went to visit my aunty who has…read morebeen here for several years now. No one really wants to be here, but sometimes it can't be helped. The facilities are clean, can't really review the nursing staff as I haven't frequented this place enough to do so. There seems to be a bunch of activities to keep the residents busy and entertained. It can also be a very depressing place to even visit, seeing how some people end up. Not sure who the architect of this place was, but I want to slap them and congratulate them at the same time. It's laid out in an "X" shape with nice outdoor courtyards and foliage, but because of poor signage and monotonous colors, you can get totally lost when wandering the halls.

This is such a very bad service here, Kahului Hale Makua, the night shifts nurses aide are…read moretreating the patient bad like asking water but no one giving and when someone give water the nurse aide assistant just leave the water there not to the helpless patient, should help the patient to drink. Also, there were a time breakfast or lunch. The helpless patient had mess all over, wet clothes because he was trying to feed himself but he couldn't because he was a stroke patient He couldn't control his hands or stiff. There were no nurse assistant helping. I felt so bad for the helpless patients. One more thing, I saw a stroke patient was defecating no one assisting him, the room was smell bad. It really need an improvement for a really good service, safe and secure home for these helpless patient. I think some staffs here are not doing a great job. They should treat the patients with emotional support instead of saying too negative to the patient. This is so depressing.. Also, I Don't know why the doctor ordered anti seizure medicine to a stroke patient. That medicine is horrible. Everytime the patient take that, it made him worse like restless, hallucinating, acting crazy. This medicine is so bad side effects. NOT GOOD AT ALL!! So when the patient stopped taking it, he was so calm and so with normal life! Thank God!!

Update: 6/26/26 - I decided to give them a 2nd chance. I showed up at 7:30AM and was greeted by…read moreShantea who is amazing BUT the paperwork given to me to sign had notes in big bold letters saying "FLAGGED-he gave negative online reviews!" And 2nd my co pay is $12 but they charged $17. When I asked I was told it was tax. I inquired further about what the tax rate was to get $5 on $17. They didn't know. Also, never in my life have I paid tax on a co pay. There are serious issues at this place. I've canceled all my appointments. Original Review: I couldn't even get in to start treatment. The back and forth with them over the phone regarding a referral was awful. My PPO insurance does not require a referral but they insisted on it per an internal policy so they wouldn't have to send in paperwork for pre approval. My primary care doctor is off island so I was unable to get the referral. The girt who called me named Tiare was rude, cut me off and raised her voice at me over the phone. When I called her out for the inappropriate treatment, she tried to gaslight me by saying she hadn't. She refused to provide me with the Directors information so I hung up the call. When you are faced with a life changing medical diagnosis and you are doing everything you can do to advocate for yourself and you are treated this way, it makes it really difficult to give them a 2nd chance. (I gave 2 stars because the original girl that took my call and tried to get me in was very sweet and helpful)

I was referred here by my surgeon for possible lymphatic swelling and have been going here weekly…read morefor a couple of months now. My PT therapist, Sami, has been absolutely amazing. There is ample parking, a great air-conditioned gym, and the ladies at check-in are friendly. I highly recommended it.

Very poorly managed company. Rude, unorganized and in my opinion under qualified staff…read more Our therapist is the only reason why we continued care. Emma was great. All other persons encountered with our time at PTH were subpar. Do yourself and your child a favor and go to Maui Speech and Swallow instead.

Zha Zha has had PT since birth (for hip, neck and foot problems). All of our appointments were at…read morehome visits which I loved!!! We ended PT at 1 because she seemed to be walking okay and developing fine. At her 2yr old doctor apt, her dr was concerned about her walking again so we started PT again. This was our first time at their clinic location. I am speechless. We had already LOVED Amy Peterson when she was our home visit PT, but being able to see her work with Zha Zha at the clinic was AMAZING. They are soooo good with kids and the place is exceptionally clean, sanitized and organized. Every single piece of equipment is wiped down after every child uses it. This is very important to someone like me who still has anxiety about Covid and having a young child. I was put to ease when I saw the procedures and how serious they take cleanliness. The location is pretty hard to find but it's in the same parking lot as Brigit&Bernard cafe and there is ample parking. I highly highly recommend this therapist office. Bonus: they are even helping the less fortunate by collection food and slippers at the front door.

By far the best physical therapy clinic I've ever been to!!…read more I highly recommend this facility to anyone who wants to find an alternative to surgery, manage their fibromyalgia, learn a few workout moves so they can have proper posture when they go to the gym, and so much more! I've worked with Prajna, Micha, Kathy, and a couple other therapists at this clinic. All of them do a great job!! Prajna is helping me manage my fibromyalgia pain with hands on work, mild workout moves, aqua therapy, and cupping therapy. She's able to apply the perfect pressure where I'm able to get relief like I've never had before! I highly recommend her if you have fibromyalgia or want to prevent surgery. Micah has helped me build muscle, gave me workouts for at home / the gym, and helped me push my limits. Kathy is pretty new - she has given me great advice to strengthen my posture and taught me moves to manage my troubled areas. I HIGHLY RECOMMEND THIS FACILITY!! They have gone above and beyond in so many ways. Even the office assistant (Nani) calls & texts me to remind me of my appointments and stays on top of my insurance to get it approved. They are quick to getting you into their schedule. I'm in complete awe of this facility & their staff. YOU GOT TO GIVE THEM A TRY!