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    Hale Makua

    4.3 (3 reviews)
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    Ask the Community - Hale Makua

    Hale Makua Health Services

    Hale Makua Health Services

    3.0
    (9 reviews)
    1.6 mi

    Being a non-resident of this place, I guess it's an okay place. We went to visit my aunty who has…read morebeen here for several years now. No one really wants to be here, but sometimes it can't be helped. The facilities are clean, can't really review the nursing staff as I haven't frequented this place enough to do so. There seems to be a bunch of activities to keep the residents busy and entertained. It can also be a very depressing place to even visit, seeing how some people end up. Not sure who the architect of this place was, but I want to slap them and congratulate them at the same time. It's laid out in an "X" shape with nice outdoor courtyards and foliage, but because of poor signage and monotonous colors, you can get totally lost when wandering the halls.

    This is such a very bad service here, Kahului Hale Makua, the night shifts nurses aide are…read moretreating the patient bad like asking water but no one giving and when someone give water the nurse aide assistant just leave the water there not to the helpless patient, should help the patient to drink. Also, there were a time breakfast or lunch. The helpless patient had mess all over, wet clothes because he was trying to feed himself but he couldn't because he was a stroke patient He couldn't control his hands or stiff. There were no nurse assistant helping. I felt so bad for the helpless patients. One more thing, I saw a stroke patient was defecating no one assisting him, the room was smell bad. It really need an improvement for a really good service, safe and secure home for these helpless patient. I think some staffs here are not doing a great job. They should treat the patients with emotional support instead of saying too negative to the patient. This is so depressing.. Also, I Don't know why the doctor ordered anti seizure medicine to a stroke patient. That medicine is horrible. Everytime the patient take that, it made him worse like restless, hallucinating, acting crazy. This medicine is so bad side effects. NOT GOOD AT ALL!! So when the patient stopped taking it, he was so calm and so with normal life! Thank God!!

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    Hale Makua Health Services
    Hale Makua Health Services
    Is here to re learn to walk again staff has enormous compassion and love

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    Is here to re learn to walk again staff has enormous compassion and love
    Caring Hands Maui

    Caring Hands Maui

    3.7
    (3 reviews)
    10.8 mi

    We are a local family who recently moved back to Maui. My family consists of my (almost) 94 year…read moreold father, my disabled husband, my special needs 13 year old child, and myself. Upon moving back to Maui I immediately contacted Caring Hands Maui, who agreed to provide services for my dad at 20 hours per week, and for the past 2 months they have been. The services were going great and we were really happy with the agency but very recently things took a drastic turn. My father is a very private man, who is very quiet but very sweet, however, the transition moving back to Maui has been very hard on him at times, and lately personal things have been troubling him. This past week he had been missing his home on Oahu so he was refusing help from the owner of the company, Janet, who was caring for my dad (because of a shortage in company caregivers.) For whatever reason Janet got really annoyed with my dad (did I mention HE'S 94!?), and indirectly told me that they no longer want to provide services. Now mind you...my father didn't say a darn thing to her except that he insisted on doing things by himself, and because of that she said she feels like she's not wanted here. THEN she started accusing me of expecting them to do my laundry and dishes for them when ALL ALONG I repeatedly told them that I don't expect them to do any chores in my home except for what was needed for my dad, but the caregivers continually asked me to give them things to do because they were bored, and they would proceed to wash my laundry daily without me asking. In fact, just yesterday morning Janet walked into my home and offered to wash 3 brand new sheet sets that I just bought. I told her no, that wasn't necessary, and she offered again, and I still said thanks, but not necessary. A couple of hours later she made accusations of me making them do my laundry and dishes. ???? Anyhow, she left after only half her shift. I kindly asked her if they could continue services for the next 2 days (today and tomorrow) because my husband, with a chronic pain disease, had crucial doctor appointments that I needed to take him to on both days and she rudely responded she'd get back with me in the evening. Well...I never heard back from her so I text her this morning and the response that I got back from them was that their other caregiver, (who was scheduled to come here as usual) was in "training" today. They totally left me high and dry knowing that I am juggling my schedule by caring for my dad, taking my husband to various doctor appointments, and caring for my mentally disabled child. Such a disappointment. I learned that although Janet was very kind at times, she also has bad ethical business practices, and the fact that she would do that to us, without any given notice or even talking to us about her concerns prior to "up and leaving" us without any help has left me questioning how she does this for a living? I'm sorry, but not all elderly people are little sweet women who like to go the hair salon to get their hair done. Some just like to be left alone. Today I managed to take my disabled husband to his doctor appointment, while bringing my 94 year old dad and special needs son along with us. It was a struggle and a challenge but we managed to get through it. Thank you Lord! We will try again tomorrow, as my husband has one more very critical doctor appointment to attend. Shame on Caring Hands Maui. As a woman of Christian faith I have forgiven them, but I feel I would be doing a disservice to other families if I didn't share my experience so that they can make the best educated choice in Home Health Care for their loved ones. Mahalo for taking the time to read.

    My husband was an extremely active man who became ill with a debilitating terminal disease and…read moreJanet was there for us. Her compassion, love, and caring hands truly guided us through the most horrific time in our life. My husband was able to die in our home, thanks to Janet and her care.

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    Maui Home health Care
    Maui Home health Care
    Care for Maui's Visitors
    Care for Maui's Visitors
    Caring Hands Maui, Serving Maui's Families and Visitors Since 2002

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    Caring Hands Maui, Serving Maui's Families and Visitors Since 2002

    Hale Makua - hospice - Updated June 2026

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