The billing department is incompetent. I gave them my insurance information because they have a new…read moresystem. I've been going there for 10 years and it was always covered in full. Today I get a bill for $299! Of course billing is down today. I am pissed at the lack of assistance.

My first two office visits were to the Manassas location of Prince William Cardiology Associates…read more My Doctor was Dr. Escano - I like him a lot. Professional and thorough. I thought his staff also did a good job. Dinging this location one star, however. The office space itself is a much older building - and the office lobby/waiting room had this old, mildewy odor to it....

I rarely leave negative reviews, but I feel like people should know what my experience was…read more I went to GoWell Urgent Care twice over a three-week period for severe abdominal cramping and persistent diarrhea. During my first visit I was prescribed an antibiotic that didn't help. When my symptoms continued, I returned and was prescribed a different antibiotic and asked to submit a stool sample. I dropped off the sample and then spent the next 10 days waiting for results while continuing to have significant symptoms. During that time I called the office at least four times. Each time I was told someone would call me back, but no one ever did. The only guidance I received was to drink more water, stop taking Imodium, and stop following the BRAT diet by avoiding bananas and applesauce. After 10 days and multiple follow-up calls, I was finally told that my stool sample had been lost or the results couldn't be obtained, and I was asked to come back and repeat the test. By that point, I had spent weeks feeling miserable while relying on the office for answers that never came. I understand that mistakes happen, but the lack of communication and follow-up was the most frustrating part. If you need treatment for a minor illness, this office may be fine. But if you have an ongoing or more complicated medical issue that requires follow-up, test results, and communication, I would recommend looking elsewhere.

Very professional and friendly staff. Took me in at exactly time of my appt and diagnosed me…read morequickly and sent script to pharmacy. 5 stars. I'd recommend this Go Well Urgent Care. Thank heavens they are here to help us!!!

Patient beware - This place charges a large amount of hospital facility fee ($1000+) for any lab…read morework such as imaging, bone density. I went in for a mammogram and they did not inform me about the extra facility fee they would charge in advance. Instead, they sent me this large bill afterwards with an extra hospital fee even though I was never hospitalized. When I called their billing department, the reps were rude and very unhelpful. Overall I had a very unpleasant experience with UVA Health system. Their practice is unprofessional and unfair to their patients.

Waiting in the ER for 8 hours without seeing a doctor. Poor communication…read more No updates given. I'm