Was referred to this company by a friend and have used them for 2 years. I am a business owner…read moremyself, but I pride myself on communicating with my clients and providing them timely responses. Everything was well my first year for the most part, but this year I did not receive my refund as estimated. This isn't the end of the world, but my refund was over $1500 less than anticipated so I wanted to understand what occurred. The state is asking for additional details to release funds, and I have been trying to get in contact with Mychaela via email, text and phone call (leaving voicemails as well) for guidance. It has been weeks since reaching out to her, and I was promised a response within 48 hours (after being acknowledged one time). I am still waiting on it despite my constant efforts to follow up since. If I would have known I would be on my own after paying her, I wouldn't have used this company.

Honestly, what I love most about PTFS is that Mychaela and her team care. After 15 years, I still…read morefeel like a valued client! Mychaela knows her stuff, is super accurate, and her team's customer support is the best. I appreciate that she explains everything to me so that I understand what's going on, and she always makes sure I get the best refund possible. I've seen a few not-so-great reviews floating around, but my experience has been amazing every single year, and everyone I've referred has only said great things about their experiences. If you want a tax advisor who cares about you and your money, you can't go wrong with PTFS.

Through email correspondence: After my 2024 taxes went up and I questioned the cause, asking if any…read moredeductions had been missed, I was invited to find my own deductions. This is the primary service for which I hire a CPA. I found that they had not applied a basic deduction in 2024 (one that they had applied in 2023) until it was brought to their attention. Their rate increase from 2023 was not initially disclosed nor explained and when asked if it was tied to to their additional labor to correct their omission of a tax deduction, I was told they actually had not charged me for the extra labor. I was given the option where my filing would be withheld until the fee was paid or find another firm and start over. It was an unsatisfactory experience.

I will start off by saying that the two things I liked about this firm was they are nice people and…read moreoffer fair prices for their services. However, as someone with a full time career and a small business on the side my needs differ from other reviewers. I normally do my taxes myself, but this was my first year in business and I did not feel comfortable doing my own taxes because l wanted to make sure my taxes were done by the books and I did not get audited, and I wanted to maximize my returns. As CPAs and tax attorneys Attaway should be able to do both, leaving me with little worries. Prices for a personal taxes are going to cost more than business tax prep. For a business the cost of doing taxes will range based on complexity, but I have a sole proprietorship pass-through LLC with only 1 year in business. I was very happy with the price I was given ($450). Granted, I did all the leg work by printing a report general ledger, which I used an accounting software to create. There was quiet a bit of detail which made things easier for them and I had stayed on top of my earnings and deductions. I also have a home office which is used 100% for work at both my 9-5 and side gig. I also had student loan interest, mortgage, investments, and charitable donations. It took about 3 weeks for them to process my taxes. During tax season this is a little on the high side, but realistic. The first problem I noticed was that they had me listed as married. I am glad I caught it because I would have gotten a lot back then had to pay thousands to the IRS. After having them correct this I decided to do a very thorough look at the rest of the report. The next BIG issue I found was that they elected to do a simple home office deduction instead of the more complex deduction. When I pointed this out and it was fixed my return went up over $1000. That would have been a very costly mistake! They also had me working from home only part of the year when I have been working from home for years. The next costly mistake was around my investments. I am not completely sure where they got the numbers for my capital gains but they were way off. After this was correctly my return went up even higher. Lastly, I was being urged to quickly look over my tax information then sign a release so that they could submit my taxes ASAP. However, a week went by after I signed so I reached out and was told they needed another signature to verify my bank account information. I had already done that, but technology isn't perfect and neither am I. I would not have been irritated if I had forgotten to save after signing, or if the software didn't record my signature. I WAS irritated that a week went by AND I had to reach to them to be told they were waiting on something. The lack of communication shows they are disorganized, which is worrisome, but it also delayed my return and put the burden on me when I am paying them to perform a service. The first mistake saw my return go from ~$8,000 to $4,500. After I caught the other mistakes and they were corrected my final return ended up being over $6,500. If I had not reviewed and corrected the professionals then I would have either owed money to the IRS or lost out on over $2,000. It probably goes without saying, I will not be using them again. If you are using them for personal taxes you would probably better off with Turbo Tax, especially if you itemize are are not comfortable with doing taxes. Other people had great reviews and they may have done a great job on their taxes, but those people may have also lost money and not known about it. If I had no tax knowledge, or was confused by a 1040 tax return statement, then I would have never known the money I was leaving on the table. If you own a business then go elsewhere, especially if you have complexities. I was interviewed by another well reviewed Atlanta CPA firm before choosing Attaway. They cost a little more, but a couple hundred more is worth saving a couple thousand and making sure you are in compliance.

Delerme CPA helped me get everything in order! Very helpful and insightful with how to get my…read morebusiness affairs on the right track. I am exciting to continue working with them as I grow! Thank you Delerme!

Hands down the most knowledgeable and professional team out there. Being all the way from NYC and…read moreneeding to provide things remotely had me a bit doubtful at first, but almost immediately I was blown away at the speed and efficiency Delerme works. I basically had to provide nothing, and they did all the hard work and zeroed me out! Absolutely incredible workhighly highly recommend

I heard great things about this firm from a friend, but my experience was disappointing…read more Compared to other accountants I've worked with, the service felt surface-level and lacked attention to detail. My PTET extension wasn't filed on time, despite multiple assurances that it would be. I expect my CPA to thoroughly review my return, maximize every legitimate deduction and credit, and legally minimize my tax liability. Instead, it felt like the focus was simply on getting the return done rather than taking the time to optimize it. If you're looking for an accountant who is proactive and thorough about finding tax-saving opportunities, this was not my experience. Honestly, I left feeling like I could have achieved a similar--or even better--result using AI and spending far less time and money.

Unfortunately my experience soured quickly. Though they quickly prepared my returns, they missed…read moresomething that was apparent on my wife and I's W2 and were trying to charge fees in order to send amended returns. No one would admit accountability for this miss which was all I was really looking for. If you're trying to find a CPA truly looking out for your best interests and who is accountable, I would go elsewhere.

Worked with them for 6 years. Always poor communication and follow-up. Three of those years I found…read moremistakes and had to advise them to make changes. Sloppy filing of S-Corp and Personal returns. Finally had enough and changed to another firm. They ignored my request to give my new provider the Log In and Pin for EFTPS. Very unprofessional. Stay away from doing business with these folks. Bruce S.

I hope this review comes to the attention of both current and prospective clients of this firm. I…read morebecame a customer of good ole Steve here because my old and trusted accountant retired and I guess sold her business clientele to him. My previous accountant being someone I trusted, I figured I was in good hands. I wasn't. Taxes are like my kryptonite and I didn't do the legwork and compare new accountants to him and he proceeded to charge me his "flat rate" or however he refers to it as for my S-Corp and I am a VERY small business and I paid his $425 rate and didn't think twice. The last year I used his "services", I noticed that after I turned my information over to his company, I was surprised how fast it was turned back over to me. And just as fast came his $425 fee. I finally caught on and used another accountant last year- and he had to learn about my business and do some legwork and charged me $150 for the EXACT SAME SERVICE. This new accountant is every bit as capable as SW&A. So basically SW&A will make sure you don't spend too much on taxes but will let you overspend plenty on him. By the way- I am SURE if my company's taxes were overly complicated and he actually had to put in the extra work, that he would have honored his "flat rate". I cannot state this firmly enough (my opinion here)- if you are in his clutches or are about to be, make 100% sure that you know exactly what you are paying for and compare it to other firms for the same service- Steve ain't better than almost any of them and you won't wind up spending an extra $1000 or so like I did. On a final note, Steve and I were going back and forth and he threatened to turn me over to an attorney- one of his favorite words- if I didn't pay by the 30th (tomorrow). The link he gave me wasn't working so I asked him to send me another one. He said basically F-you, send it fedex or I will see you in court. It has been quite a while since I have dealt with a sleazy creature such as this.

Love 1st Source! Tim, Lauren, and Alain just to name a few are the best. Tim the owner always has…read morethe best and most knowledgeable staff.I have been with them for 15 years. Great service, reliable, cost effective, very knowledgeable and always make sure I understand the process. I would highly recommend them.

They are reliable, efficient, and provide excellent tax advice in a cost effective manner to help…read morefile taxes on time!

I called in to see if I can file my taxes because I had some issues with filing online and I was…read moresuper stressed out and didn't know what to do since when I was trying to submit my taxes it said that I couldn't do it because another person has submitted my taxes using my own info. I asked a few questions on the phone and they told me to file it using mail instead as there might be complications with the websites. It's probably something basic they know that happens quite a lot but I'm glad they answer some of my questions and helped me even though I wasn't even a customer. Next year I'll be going to them for my taxes for sure. They are super nice and I'm so relieved they helped me and not just hanged up. I let em know that it's my first time filing and they spent a few of minutes of their time to help me out

I have been coming to this company for years and I have never had any problems me and All of my…read morefamily use this company And the own is awesome that you Nicloe

I have been using Accounting and Tax Solutions since 2007, always received great service by…read moreprofessionals.As a travel nurse I sometimes had three W2's in a year and I never had a problem yet. Anytime I have a question I just get on the phone and call my accountant. Never a problem. One year I did switch but returned the next year. Been back at least8 years now. Extremely satisfied. Shout out to Bill Perkins.

Larry and the entire staff at Accounting and Tax Services are incredible, they have been helping…read moreour marketing and website development firm, NovoLogic, for over ten years. Larry never hesitates to offer advice when we call or setup a last minute meeting they handle our year end tax return, making it very easy for us to stay focused on our business. I feel like Larry is a partner of our firm. I would highly recommend them to anyone look for accounting or tax help.