Through email correspondence: After my 2024 taxes went up and I questioned the cause, asking if any…read moredeductions had been missed, I was invited to find my own deductions. This is the primary service for which I hire a CPA. I found that they had not applied a basic deduction in 2024 (one that they had applied in 2023) until it was brought to their attention. Their rate increase from 2023 was not initially disclosed nor explained and when asked if it was tied to to their additional labor to correct their omission of a tax deduction, I was told they actually had not charged me for the extra labor. I was given the option where my filing would be withheld until the fee was paid or find another firm and start over. It was an unsatisfactory experience.

I will start off by saying that the two things I liked about this firm was they are nice people and…read moreoffer fair prices for their services. However, as someone with a full time career and a small business on the side my needs differ from other reviewers. I normally do my taxes myself, but this was my first year in business and I did not feel comfortable doing my own taxes because l wanted to make sure my taxes were done by the books and I did not get audited, and I wanted to maximize my returns. As CPAs and tax attorneys Attaway should be able to do both, leaving me with little worries. Prices for a personal taxes are going to cost more than business tax prep. For a business the cost of doing taxes will range based on complexity, but I have a sole proprietorship pass-through LLC with only 1 year in business. I was very happy with the price I was given ($450). Granted, I did all the leg work by printing a report general ledger, which I used an accounting software to create. There was quiet a bit of detail which made things easier for them and I had stayed on top of my earnings and deductions. I also have a home office which is used 100% for work at both my 9-5 and side gig. I also had student loan interest, mortgage, investments, and charitable donations. It took about 3 weeks for them to process my taxes. During tax season this is a little on the high side, but realistic. The first problem I noticed was that they had me listed as married. I am glad I caught it because I would have gotten a lot back then had to pay thousands to the IRS. After having them correct this I decided to do a very thorough look at the rest of the report. The next BIG issue I found was that they elected to do a simple home office deduction instead of the more complex deduction. When I pointed this out and it was fixed my return went up over $1000. That would have been a very costly mistake! They also had me working from home only part of the year when I have been working from home for years. The next costly mistake was around my investments. I am not completely sure where they got the numbers for my capital gains but they were way off. After this was correctly my return went up even higher. Lastly, I was being urged to quickly look over my tax information then sign a release so that they could submit my taxes ASAP. However, a week went by after I signed so I reached out and was told they needed another signature to verify my bank account information. I had already done that, but technology isn't perfect and neither am I. I would not have been irritated if I had forgotten to save after signing, or if the software didn't record my signature. I WAS irritated that a week went by AND I had to reach to them to be told they were waiting on something. The lack of communication shows they are disorganized, which is worrisome, but it also delayed my return and put the burden on me when I am paying them to perform a service. The first mistake saw my return go from ~$8,000 to $4,500. After I caught the other mistakes and they were corrected my final return ended up being over $6,500. If I had not reviewed and corrected the professionals then I would have either owed money to the IRS or lost out on over $2,000. It probably goes without saying, I will not be using them again. If you are using them for personal taxes you would probably better off with Turbo Tax, especially if you itemize are are not comfortable with doing taxes. Other people had great reviews and they may have done a great job on their taxes, but those people may have also lost money and not known about it. If I had no tax knowledge, or was confused by a 1040 tax return statement, then I would have never known the money I was leaving on the table. If you own a business then go elsewhere, especially if you have complexities. I was interviewed by another well reviewed Atlanta CPA firm before choosing Attaway. They cost a little more, but a couple hundred more is worth saving a couple thousand and making sure you are in compliance.

I've been getting my taxes done here for about 20 years and the mom brother and daughter are great…read more They're very patient and very honest and helpful people. Now they're doing my children's Taxes I wouldn't take my business anywhere else.

Al-Nisa S. Shaheed is a Sr. Tax Analyst and she's been doing my taxes for years! They are a…read moreBlack-owned business that guides you along the way for tax preparation. Thorough. Informative. Timely. Great customer service!!! Make your appointment today.

Very expensive and they like to nickel and dime you for every little form. Nothing unique from what…read moreI can see for the money you pay.

I have been working with Manay for three years. In the past, I had a nightmare experience with…read moreother tax firms in Atlanta--unresponsive, unreliable, arrogant, and not caring at all. Every tax season was a huge nightmare for me. Since I started working with Manay, life is much easier, and tax season is no longer a nightmare but easy to get through. Finally, I found a very dedicated, professional, and extremely responsive team at MANAY. I work with two young ladies, Duygu and Buket, who are very knowledgeable, always available to answer questions, and do very thorough work. They are always there when I have questions. I am very happy that I finally found the right tax firm and no longer need to worry about tax problems. Thank you, young ladies--Duygu and Buket.

Jenovese and Associates is awesome and trustworthy they do our personal and business taxes. I…read morewould highly recommend.

Christine is very knowledgeable and helpful with all of our business and personal needs. We love…read morethe Jenovese and Associates take care of our accounting and tax needs.

We've been going to John for about twenty years now. Yes, it's a long wait to see him. Yes, you…read morewill spend hours in his waiting room. Yes, they always seem to run behind on their appointments. But, as his longtime customers know, he's worth the wait.

I still think that John is competent, and I adore the eccentric people in his office. However, as…read moreword of his great tax preparation services has traveled, he's become significantly busier during tax season. We were accustomed to waiting an hour or two past our appointment time, but it has increased to six hours or more in recent years. The final straw was when my husband waited until 2am to finally be seen. Additionally, the office is packed with people having their taxes prepared, and there aren't privacy screens on the preparers' computers or really privacy in general. You are maybe two feet away from a stranger who's simultaneously having their taxes done. Social security numbers, income and other personal details are in full view of surrounding people, as well as the conversations about these intimate details. We have since moved on from having our taxes prepared by his office. We truly miss John and his wisdom, but he has let greed dictate his business decisions.

Was referred to this company by a friend and have used them for 2 years. I am a business owner…read moremyself, but I pride myself on communicating with my clients and providing them timely responses. Everything was well my first year for the most part, but this year I did not receive my refund as estimated. This isn't the end of the world, but my refund was over $1500 less than anticipated so I wanted to understand what occurred. The state is asking for additional details to release funds, and I have been trying to get in contact with Mychaela via email, text and phone call (leaving voicemails as well) for guidance. It has been weeks since reaching out to her, and I was promised a response within 48 hours (after being acknowledged one time). I am still waiting on it despite my constant efforts to follow up since. If I would have known I would be on my own after paying her, I wouldn't have used this company.

Honestly, what I love most about PTFS is that Mychaela and her team care. After 15 years, I still…read morefeel like a valued client! Mychaela knows her stuff, is super accurate, and her team's customer support is the best. I appreciate that she explains everything to me so that I understand what's going on, and she always makes sure I get the best refund possible. I've seen a few not-so-great reviews floating around, but my experience has been amazing every single year, and everyone I've referred has only said great things about their experiences. If you want a tax advisor who cares about you and your money, you can't go wrong with PTFS.

Linda & Gary Gober, a husband and wife team, provide a service that I needed and, have done a great…read morejob. Quickbooks set up, tax preparation, and monthly account maintenance at a great price. They set up current and previous year Quickbooks for rental property and a fitness studio. Their ability to customize reporting, helped me put a process in place that allows me to get the taxes done immediately and know where my business is. Although they don't do taxes, they have worked with numerous CPA's and can easily connect you with a quality resource if needed. I did not always follow through on my end, getting the things done in a timely manner that was needed. They were always polite, professional, responsive and never made me feel inadequate for NOT being timely on my end. That was greatly appreciated, especially when I knew that I was slacking and holding them up! If you looking for someone that is knowledgeable, professional and can help you set up one or two businesses, I would recommend them highly. They are very reasonable and a pleasure to work with. They will keep you honest by telling you about potential red flags that can draw attention to you. I don't want drama and I am all about doing things the right way. So are they! I can't say enough about them and I am very glad I found them. Now I have a process that can be managed. Thank goodness! And thank you guys for your help!

TS tax and accounting is the absolute best in the business. This firm is trustworthy and has their…read moreclients best interests in mind. You are definitely in good hands with Taryn and her amazing staff!! Www.djtron.com.

I'm so grateful I came across this place. Accountants and staff are knowledgeable and super…read morefriendly. Scheduling is hassle free. Love it! Thank you