I reached out for service but never received any follow-up, call, or estimate. Because they didn't…read morerespond, no interaction happened and I hired someone else." I contacted them but never got a follow-up or call, so no interaction ever happened."

Fair price but went with a different contractor who gave me a better deal and wasn't hires by a…read moresecond company

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

Inept technician & customer Service. Called Anthony to help install a smart thermostat. I had…read moretried installing and it didn't want to power up with the normal wiring scheme, but would with the included power adapter that came with the thermostat. We had also called to have our A/C checked out as well and they told us that had to be 2 DIFFERENT technicians, EACH with a $150 service charge. Don't really understand how someone who is qualified to work on the electrical components of an A/C condensor is not qualified to connect a thermostat, but... The apparent "special" Technician for the thermostat arrived when I was not at home, but I spoke with him over the phone and described the issue where the thermostat would not power up with the standard 5-wire configuration, but would when using the 4-wire adapter. He looked into it and called me back a short time later that said that they Anthony PHCE charges $500 to install a smart thermostat. I just wanted it done so agreed. Once I arrived home I found out from my wife that they technician claimed the smart Thermostat was broken and that he couldn't install it and put the old thermostat back on. He said it shouldn't need the adapter and because it didn't work with the normal wiring it must be broken. Never mind that I told him exactly what he found over the phone before he began. Despite not completing the job we called them for, that didn't stop him from charging us the $500! Fast Forward a couple of months I decided to give it another shot myself and just to start from a clean slate I spend $15 to replace the wire from the furnace to the thermostat. AMAZING, that made it work. Turns out the "5th" wire must have been damaged so it wasn't getting power. Very sad that a special technician for performing this specific type of work didn't even know how to check for a broken wire. When I called them to request a refund for at least the Thermostat installation (I was fine with paying for the service call since they did come out), I explained the situation to 2 different people. They told me the Service Manager would review it and get back to me. Once I did receive the call, they told me that they would not refund any portion. I explained the whole situation again and the gentleman commented that is not what the people I had previously spoken too wrote down. They took it back to the Service Manager who again refused the refund on the basis that I did not let them come out again to fix it. Why in the world would I call back incompetent people who could not diagnose something as simple as a broken wire? Furthermore, I didn't know what the problem was myself until I fixed it, so there is nothing to call them back for. Based on Anthony PHCE's obsurdly high prices, duping people into paying multiple service calls and still charging people for work their "professionals" could not complete, I am amazed anyone uses their services.

Jerry is the absolute best! He has helped me on three occasions and he is very reasonable, genuine,…read morefriendly and really knows his stuff. I have a modest amount of plumbing skills and Jerry is able to take over when I can't handle something with professionalism and high expertise. Engage with confidence!

Jerry is easily one of the best in the business! It's been at least 5 years since he's last done…read morework for me. However, The moment I realized plumbing work had to be done, I knew exactly who to call. Jerry is punctual, kind, informative, and most of all, affordable. He's not trying to get over on people, he's extremely honest about the work that he does, which is always very good work every time. It's very hard to find honest and affordable help these days. I'm so glad we've found Jerry. Advocate Master Plumber is such a blessing to us. I give Jerry my HIGHEST of recommendations!! 5/5

After moving into our new home in July 2022 we noticed lower than expected water pressure. Jesse…read moreand his team quickly diagnosed a faulty water pressure regulator, replaced it and charged us a fair fee. We would hire Epic Plumbing again.

Never, under any circumstance, should you use Epic Plumbing. They booked a 2-day job that required…read moreshutting off the sewer to my house on a Friday and Monday, leaving me without sewage over an entire weekend with zero notice. I found out about that fact Friday morning when they came out to start the service. Why in the world they would book a 2-day job like that on a Friday/Monday is beyond me. And once the job was done a pipe starting leaking that did not leak prior to them coming out to do work on the sewer. They price gouge and clearly do not care about the customers, only their bottom line. In a city over saturated with plumbing companies, you would think customer service might be a bit higher on their priority list. Use someone else, anyone else, other than Epic Plumbing.

I called with a clogged drain, they responded within 2 hours , Larry was a personal in every way,…read morehe took the time to explain the cause of my issue and how to prevent future problems. He opened up the drain and flushed the system clean. If I ever have a problem again you can bet on who I'm calling. Thank you again C. Armstrong

Had some Kitchen sink issues with blockage and broken pipe…read more Gene's worked me into his schedule for the day. Larry came out and quickly fixed my issue. Enjoyed visiting with him as well. Very reasonable price for drain clean out and pipe replacement. Highly recommend and will call them again if we have plumbing issues.

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

My AC went out during this heat wave. I have never experienced such professionalism. From start…read moreto finish. My AC is 29 years old. Brandon got it running ,Troy went over options for a new unit. Next day Thomas is here to install. He is awesome. Totally trustworthy and knowledgeable. Could not ask for better service. Highly recommend this company for all heating cooling and plumbing needs.​

I needed a emergency toilet unplug. One toilet house so I was going to the local QT until…read moreresolved. The tech was Terry and extremely friendly and knowledgeble. Probably 15 min in the house with an auger and for $59. Offered advise because the toilet potentially had other problems and might need replacement, BUT never pushed the issue. I'll keep their contact/frig magnet for the future!