Very good care from staff quick appointment no waiting around very good service. Staff showed…read moreempathy and pleasant towards me

I think that the new Walk In Centres are a great idea. It 's easy to get to right in the centre of…read moretown and as long as it's not an emergency means you don't have to go all the way to Whiston. I have dropped in with a minor injury and I have had appointments for blood test and stitches out. Every time I have received great service, the staff have been lovely and helpful and the wait no to bad. The car parking is across the road but you have to pay and display which is annoying when you don't know how long you're going to be.

I went for a treatment here and the staff were lovely and helpful toward me, and the treatment I…read morehad (hot stones) was fantastic and really relaxing :) Will be returning soon can't wait!!

Got a body massage here and it was wonderful! The place was clean and the staff were very inviting,…read morenice people. For once in my life I think I truly relaxed and felt really good afterwards! I highly recommend you go here :)

Large NHS hospital which does what it has to, to an acceptable standard…read more As with many parts of the NHS there are woeful inefficiencies, and patients can be kept waiting around for inordinate amounts of time. Whether thats in A&E or on a hospital ward. At an estimated £900 per night per patient, it should be in their best interests to put everything in place to allow a patient to leave as soon as practicably possible. Its a large hospital and I have encountered differing experiences from the medical staff. From wonderful doctors and nurses who take time to explain things to you and really have a caring manner, to some nurses and health care assistants who are clearly there because they need a job and don't really have a great caring nature. Lots of parking available, though the only option os to pay for 24 hours at a cost of £3. If your relative is in hospital for 2 weeks, this cost really mounts up. You also have to put your car reg into the machine, to make sure that you don't share your ticket with anyone else! It is possible to park in the estate on the other side of Plodder Lane for free, and then its a 5-7 minute walk to the main entrance. Parking is free for blue badge holders.

Bolton hospital is a substantial sized hospital based on Minerva Road in Farnworth and is easily…read moreaccessible by car and by frequent bus services. I've only had experience with three departments so please bare this in mind when using this review. The first department I will mention is the A&E / Casualty department. This department has your standard waiting area with seats and refreshment machines as well as a children play area however last time i was there it was mostly empty bar a few decrepit toys and looking quite a sorry state! I just hope if you're there with a child you're not counting on it to distract them! They operate a triage system here and all staff encountered from registering at the reception to the triage to the Doctors and Nurses are pleasant, helpful and put you at ease despite how harassed and busy they must be! Another department I have had experience with is the the womans health unit which to be honest is shocking. Without going into too much detail I went there because I had a problem in early pregnancy but wasn't pregnant 'enough' to go to the EPU (early pregnancy unit) and they offered no reassurance, I felt neglected, forgotten about, unnecessarily stressed and like i didn't matter. I had several dealings with this department and the treatment towards me only got worse each time. I have so little that's positive to say about any of the antenatal departments at this hospital that at 32 weeks gestation i transferred to another hospital that was in another borough! Obviously this is just my experiences, I sincerely hope that it's not the norm.

I live near the hospital and I have never had a problem with it either visiting people or being in…read morethere myself as a patient. The carpark fees aren't nice though!!!!!

I have been to A&E there twice…read more First time I had a suspected fracture to my shin. I waited for 3 hours in pain and when I finally got to see a doctor the atmosphere in there was making me feel sick. I told him that I need to go out for some air and he said that if I do that then the bed would be given to someone else. I went home unseen. Second time I went in having sliced two of my fingers down to the bone at work. The triage nurse changed the bandage for me and told me to take a seat. Whilst I sat there, the waiting time went up from 30 minutes to 4 and a half hours. Again I went home unseen. I won't go back now unless I am dying. Even then I don't think a doctor would get round to seeing me until I am actually dead.

As far as local hospitals go, this is wonderful. On arrival…read moreyou are immediately confronted with an information desk, staffed by very knowledgeable people - volunteers, it would seem. Within any of the departments there are different receptionists who look after all of the patients and check that they know what is going on, then ensure that the patients get to their appointments on time. All the medical staff that I have come into contact with, and that's a lot now, have been very supportive and have explained everything in great detail. I'm sure this is very reassuring to most patients but, as part of my second degree included the use of cNMR, CTI and similar imaging techniques, it wasn't really necessary in my case. The small shopping area/canteen near the main entrance is also well staffed and has a good supply of basic items. A small glitch occurred when I was prescribed some medication, went to the pharmacy for it and found that they can only accept payment in cash. I only carry cash when I Know I will need it, and then just the bare minimum. I ended up sending a cheque through the post as my next appointment isn't soon enough to clear their weekly accounting. Another small complaint has to be the car-parking. Although a hundred times better organised than Warrington, the available space is far too small! This was built on open spaces originally, surely the planners could have predicted it would need more than 40-odd spaces? After all, Halton Lea (formerly The Shopping City) was built at the same time as a futuristc shopping mall, with all sorts of transport facilities. If you need to be there in the morning time, go a little early or, better still, have someone drop you off. Update - January, 2009 Have just found another moan. They don't actually have a proper crash team here. If you have any sort of heart complaint while in the care of Halton, they send you to Warrington Hospital's A&E. Great in my case, as I live there, but could be a problem for others, especially if they've left their car on the carpark! I still think it is a very good hospital, notwithstanding the gripes.

i find halton hospital one of the better ones in the five boroughs however more and more are being…read moresent to other hospitals particulary warrington,however there is a hospital bus direct from halton to warrigton hospital,ask for a timetable,i did not know this and without transport at the time i found it difficult to get to my appointment ontime,i had a operation here and was well cared for however i did get concerned regarding the more elderly patients who seemed to be left, nurses too busy,to give the extra attention they needed,also i found for some reason they kept losing my records other than this i prefer here to some of the other hospitals.

In the start of 2025 I was taken to WHISTON HOSPITAL by ambulance to A &E there is spent 8 hours in…read morethe back of an ambulance then 3 days in the corridor before and allocation of bed on a specific ward was available as I need a separate room due to personal illness and being a C Diff carrier so it's a precaution. But I had to go back on the 14th Dec to A & E once I'd had my bloods done and assessed I A and E it was only a matter of 3 hours then I was allocated a bed on observation ward then treatment began. 24hrs later I was moved to the correct ward in an a room allocated bed. This was a vast improvement which not only assist ing my physical but mental well being in itself. I have being a long term patient in and out on a regular basis been given the best care available by the doctors and nurses at Whiston and can only commend and praise the work and the treatment I have been given. Whilst I was in A&E I must admit I did see a lot of footfall come and go wanting treatment which could've been acquired and was more suitable for the walk in centre locally at the Millenium or seen a doctor if they had rang the surgery to make and emergency appt. The life and capacity is being square out of A&E due to these factors. I would like to give a huge thankyou to the drs and nurses at Whiston Hospital. Whom along with treatment have not only shown me their care but with compassion and empathy also. Hats off to you Whiston Hospital you can only work with what you've got but within 6 months I myself have experienced a vast and impressive improvement. Thanking you Donna McLean

Poor care, my mother says she would rather die than go to Whiston!!…read more The place is new and soulless, clean and tidy, but no care, staff talk between themselves, while you stand waiting to ask for help. They managed to lose my mothers belongings, broke her hearing aid, they could not understand how important a hearing aid is, thinking shouting at a deaf person is the only answer. When you ask for info the Drs answer was I have not seen her, the nurse pulled out a scrap of paper from her pocket!! what happened to records? To telephone you need a password, but you have to go in to get the password, the system is just not right. Car parking a joke, no info on the web site, even parking attendants telling you to park on the grass, taxi ranks full of cars parked in the wrong place. Not enough disabled bays, so cars just dumped all over the area. WH Smiths is so expensive just to buy water or sweets, at least Costa Coffee was ok. All in all It was very disappointing, when the care is so bad for patients they say they will not press the care alarm again, it must be bad. Some nurses were lovely, but it was never the same staff each time you went so confusing and upsetting for elderly people. Come on Whiston, do some fine tuning, make the patients feel cared for, and improve the food, terrible compared to Newton. Its not only medicine that gets people better.

Let me first start by writing that The NHS is a wonderful national institution that has seen me…read morethrough many operations safely and I admire and respect its employees. However, when my Dad had his operation cancelled, TWICE, THE DAY BEFORE, enough was enough and he went private. Being admitted to The Spire was like checking into a four star hotel. No queues, no waiting time, no stressed out nurses and sleep deprived junior doctors, No busy wards with dubious bed neighbours telling you all about their prolapsed piles, no, no, no, The Spire is private darling and that would never do!! It had free parking, a lovely, friendly receptionist and pleasant waiting area which we were in for almost a minute before a porter came to fetch dad and introduce him to his room. Quite honestly, having had no experience of private hospitals before, the room was not quite as elaborate as I expected. Maybe the chaise longue and swags and tails curtains in my imagination were a bit farfetched. The Spire's bedroom looked like a nice Premier Travel Inn with a TV and a lovely white en-suite bathroom. I suppose I was regarding the whole situation from the wrong perspective. The Spire is not about the decor, it is about providing excellent quality individual care in an environment where a patient can choose their own consultant, experience tremendous facilities and have their ailments addressed promptly. Actually, it was well posh! Dad had to choose from a menu of full English or Continental breakfast, a typical dinner was chicken and sweetcorn soup and prawn salad- he didn't want to leave!. All the staff were so friendly and there were no visiting restrictions. Dad was more than amused to realise that most of the patients were there for cosmetic surgery and I must say that I did have a look at what procedures are performed there ( boobs, nose job, lipo, tummy tuck, eyelid surgery and bingo wings...... I was just curious). Great hospital, lovely staff and dad received the treatment he deserved.

Had hip replacement surgery recently, completed by Professor Max Fehily. From the start of the…read morewhole situation it has been extremely good. The Professor is a wonderful gentleman supported by a Brilliant team within the hospital. At every stage from appointment to admission through recovery to discharge the staff have been wonderful. The Hospital Director Mr Eadsforth has continued to improve and enhance the experience of both patients and staff, and he is well- liked and respected within the organisation. The food is excellent and I highly recommend this hospital if you are contemplating a procedure in the near future.

I have completed 3 Foundation Courses with SkinViva Training and am planning on…read more completing more. The booking process and information provided before the courses are really detailed and all of the training centre staff are friendly, helpful and passionate about their organisation. I'd really like to champion Dr Felicity McGuire who stood out head and shoulders for me because her calm nature, detailed approach, enthusiasm about you getting the BEST result for your clients, expert knowledge and her warmth and sincerity. If you get the opportunity to book a course with Dr Felicity you can be sure of an excellent training experience. We all meet inspirational trainers or practitioners along the way and Dr McGuire is one of those people who will shape my future practice.

Beyond happy with the treatment I received here as a model- all staff were friendly and…read moreapproachable, doing their best to put me at ease before my very first treatment. Dr Ahmed was wonderful and made the procedure faster than I could have hoped for, explaining everything he was doing along the way. Will definitely be coming back here for more treatments in the future!