A great location, friendly staff and lots of sized options for selections. We found a couple things…read moreand checkout was simple and easy, a casual no-pressure vibe with a fun dog running around. Would return.

We had been buying Pendleton products at the Old Faithful gift shops, such as the bison coaster…read morerugs, and thought the products were of high quality and cute. We wanted to buy a set of Indian art inspired coffee mugs and T-shirts, so we were really excited to find this big Pendleton store in town. But this store was not welcoming. There were only one staff at this large but narrow store. This staff was an old white woman, wearing a whitish cowboy hat on this day. We crossed her twice, closely, when we entered and exited the store. The store has very narrow walkways, she looked at us with unfriendly face as to say; what the hell are you doing here. No greetings or a smile, just mean stares! The second time when we cross her again on the way out, she looked at us with side eyes again, seems annoyed. This was unfortunate and abnormal, as we have been to many other stores in town. Everyone was friendly, greeted us and tried to help. Do not go here unless you want to be treated with a bad attitude. Management, if you care, we were at this store on Aug 30, 2024, around 10:30am.

Just stepped into Pendleton to purchase a Grand Teton limited blanket…read more Left with nothing but a bad feeling based on my interaction with a retail male clerk. Unhelpful Judgemental Unkind He mumbled an unnecessary remark under his breath and looked shocked when I looked back and stared at him so he knew I was not intimidated by his words. Very odd and unnecessary interaction in a retail environment He is a surprise to me as this store has always hired kind, knowledgeable retail clerks and managers. Owners, Let me know when he is gone so I can resume my Pendleton shopping.

This is a very cute store and I understand why there is so much buzz about this place on the…read moreinternet. There is a huge selection of fun stuff that if I had more room in my carry on, I might have went hog wild. What didn't help was that I came here in November so there were Christmas things for sale already and I love good Christmas decorations. The store is also fairly large so you can roam and take a look at a lot of different things. There are also quite a few entrances/exits, which seemed odd for shoplifting reasons but I appreciated being able to walk out onto a different side of the street. I will say that stuff was super pricey in here, but if it is mostly hand made by artists, I understand. I also live in an overpriced tourist city, so I understand the mark up. I will say that I thought the staff was a bit aloof. Like they didn't care to answer any questions or make any conversation, or even say hello. That was fine. I like being left alone when I shop anyway. Aloof is fine but rudeness isn't. When we left one of the employees was super rude and slammed the door on us (someone else had left it open and she thought it was us so she said something and slammed the door) so that left a bad taste in my mouth but I will say this store is still pretty cute and I'd come back.

Unfortunately I ordered these earrings that came broken during the delivery. I emailed them twice…read morefor replacement and till this day, I never received a reply or response. This was the second time I've ordered from here and would have continued but weird that I never got a response.

We went here just for fun to look around. We were ready to leave and when we walked out the alarm…read morewent off. (I'm assuming from our hotel card, or our tags from the art museum that we're still in my wife's purse)? We walked back in and joked saying we didn't take anything and the staff were really rude and said, "I didn't say you did, just have a good Sunday" I would not recommend, very rude staff.

I have been shopping at Boot Barn for over 20 years . I love the styles and deals. This store had…read moresuper friendly staff. I was happy with the Montana silversmith Jewelery selection . I purchased a beautiful bracelet . I was slightly disappointed with their clothing and everything else selection. I don't understand why the stores in California would have more western wear selection than Wyoming?! I was hoping to see more unique items or at least a different selection.

Very friendly staff. This store has sports clothing for all ages. Sweats, t shirts, shorts, pants…read moreetc. All clothing has Jackson Hole wording on it. A great assortment of colors, styles and sizes. Extremely busy with tourists and locals. Street and lot parking available and can be a challenge.

Cannot go to Jackson Hole without stopping in Pendleton! The blankets are fabulous and they now…read morehave dog beds that you can match w/ your blanket. Dusty was so helpful for helping me decide which one to get.

I needed some shoes and this place was recommended by a different store that didn't have the…read moreselection I was looking for. Luckily, for me, I didn't have to shop any more after this because JD High Country Outfitters had a large selection of women's shoes and I found two pairs I actually liked a lot. I thought the pricing was fair for the area and the high end nature of the shoes. I bought a pair of Sorrel waterproof sneakers for $120. They were marked up about $35 more than Sorrel's website which is about normal for retailers like this. The only real problem I had was with the service here. I tried my best to not get mad but I was fuming by the end of this experience. I'll try to give them some grace and say that maybe I wasn't forward enough in pushing other people out of the way to get them to bring me shoes from downstairs but a place with great customer service wouldn't need that. I also can say well, they were young men, who didn't seem to care about their jobs but again, why work here if you don't want to help people.

Well, what can I say more about JD High Country Outfitters!!!…read moreI was walking around Jackson, trying not to buy anything which I did a great job of and not even eating in the restaurants. I really saved a lot of money keeping it simple because I only came here to camp,fish and hike anyway. But when I saw JD high country outfitters, I had to walk in because I love stores that cater to the hiking, fishing, camping outdoors supplies. As soon as I walked in the young man behind the counter was very smart. He said hey we're having a half off sale on socks. And I was looking for sox specifically. I passed so many stores in Jackson that had little cheap souvenir socks all charging around the same price $12-$14 and the really good socks were more but not that special and all the same . When I walked in here, they had the wonderful brand that I bought before which is a good hiking brand, thick well-made socks made in the USA thank goodness and they were HALF PRICE!!! I proceeded to buy eight pairs of socks. It was totally worth it. I couldn't believe I was so lucky to find them. I will be stocked up forever with good quality socks. In the winter, I wear pure wool socks that I knit myself but the rest of the year and for hiking, I use good well-made quality hiking socks, which they had. I also want to mention that the store was stocked. It was in excellent condition and they had high end items, beautiful items that I buy here and there as I can afford them, but so worth it. Upstairs, they had a whole gun store with ammunition, binoculars, knives and fishing rods, and all sorts of fishing and hunting supply. Downstairs they had your typical camp and hike items. They even had a rack of Patagonia jackets on sale which I could not believe. I just knew I could not buy more stuff right now. And I had two jackets But they had $200 Patagonia jackets marked off 30% to 70%. I also want to give out a shout to the really nice lady that was working in the shoe department who had I believe short strawberry blonde hair she was so nice and she helped me with the socks while she was helping people with shoes and sandals. She is a benefit to have you always want great employees like that and I want to just say that her and the guy behind the counter in the front were really great. I think the guy behind the counter in the front was brunette and very helpful. Lastly, I love the large paper bag that they gave me with their insignia on it. It's so well-made. I am now using it to store my early winter kitling next to my fireplace here in Oregon. Thanks for being such a great store. I really enjoyed my visit there.

VERY POSITIVE EXPERIENCE!!!…read more Although Orvis is a corporate entity, they seem to excel at attracting local talent with superior customer service skills. This is certainly the case with Andrea. She took the time to do a knowledge transfer regarding the nearby waters and walked me through selecting flies whilst patiently answering my questions regarding techniques. An unfortunate event abruptly ended my trip and I left Wyoming having never wetted the line. Andrea's professionalism was a bright spot in my visit and I'll be sure to return to this Orvis when I get back to Jackson.

Andrea and Casey are the best!! They switched a reel from left to right, replaced a broken tip and…read moregave us some real good local knowledge!! Go see them!!!