The worst customer service! Appalling is an understatement!…read more Never experienced such discrimination and harassment from hotel staff in my life. Had so many terrible experiences here over the years it's easy to say we'll make the extra drive to Moose Jaw spa. I had to convince my family to go again and was thoroughly disappointed!

Every staff member we encountered was excellent. The mineral pool area was clean and well-serviced,…read morethough a little dated. The Water's Edge restaurant had a good selection, decent prices and quick service. Our room...we had booked a suite with kitchenette, and these are located across the street from the main lodge. We had been notified before our trip that there was a maintenance problem and the suite we booked was not available. They offered a different suite or the main hotel; we chose the other suite. That suite was not ready until over an hour after check-in time (but they had already given us the pool pass so we could go soak), and when it was ready, they had pictures of another maintenance problem. Once again, offered to move us into the main building. If they offer this repeatedly, there is a reason! We were okay with what they showed us, but there were several other quirks with the suite once we got settled: toilet squealed LOUDLY and for nearly 3 minutes after every flush, porch light fixture was damaged and dangling, and the bathroom fan was not functioning. Overall, the suite was clean, spacious and functional, just in need of some maintenance. Again, every person we dealt with was courteous, helpful and honest. The mineral pool is so relaxing and worth the trip. But stay in the main building until they upgrade the suites.

The room was clean but the bed and furniture was from the 70 s I think I stayed here 30 years ago…read moreand I think they are the same beds the sides of the mattress are all blown out no elevator .The restaurant is quit good with a nice breakfast the rooms need a real upgrade especially the mattress

Hotel room was nice overall but wifi isn't working. Asked to switch to a single since part of the…read morereason for a double room was sitting on the bed on the laptop and then I would have easy access to the car. I would have had to pay for both rooms, because I was already in the first room. How was I supposed to know wifi wasn't working prior to checking in?

Cheap hotel for a reason. You have to call a room to get someone to come to the front desk and when…read morethey come you can't understand them. Once you finally get everything sorted out and find your way to your room most of the walls are brick and your door looks like plywood. It says there is free wifi but they are all locked and I could not find a password anywhere. There is also a large gap beneath the door so don't expect silence. You can sleep with the comfort of a plug in directly above you for maximum accessibility. The next morning there is a complimentary breakfast if you like toast, cereal, or muffins. Also the breakfast is directly in the lobby so while you're eating you can watch people struggle while trying to check out. Then you figure out to check out all you have to do is put your room key in a box and leave.

Last time I was here I got the shaved pork BBQ sandwich and I can say, it was quite tasty. My big…read morecomplaint is that the serving size was too small. I left hungry, wishing for more sandwich, more fries, more soup, more anything. The waitress I had was great. She was friendly and knowledgeable. The setting was nice with booths and comfortable chairs. There was a hall next door where they were hosting a wedding reception. Tasty food, not enough on my plate.

They usually have a variety of desserts in their cake display. Good place to go for a coffee and…read moreslice of cake.

Fun stop in the middle of the regina Saskatoon run…read more 1960's hotel bar only now they let women in Service is great, welcoming atmosphere Running joke for 2 months is they never have tonic for my G&T He ordered 24 cans this week just for me and one other lady regular Food is homemade I am told but never tried any

Beautiful hotel. Lobby is bright and spacious. Pool is a good size pool with showers and change…read morerooms. There's an outside open area for BBQ and an ideal space for large groups. Breakfast is served in the lobby. Our room including bathroom is clean and spacious. There's a small kitchenette in the room as well with dishwasher, pots and pans, cutleries too.

This is an extended stay hotel right off Circle Drive. The outside is deceiving, as it looks cold…read morewithout character. However, inside is modern with clean and simple decor! The front desk staff are friendly, professional and helpful. Check-in is easy and quick. Free parking on main level. The rooms are modern, full kitchen with a fridge/freezer and everything you need for a week+ stay. The king room shower has a sliding door, the queen room did not have a door at all, which is the only thing I disliked about this hotel. I was freezing everytime I showered. Their toiletries were Paul Mitchell which was a nice touch (but they weren't amazing products). Love the closet organizer with shelves, laundry basket and full length mirror! There's a small coffee brewer in the room and I loved the mounted swivel of the tv. The gym is basic, 1 sit-down bike, 2 treadmills, free weights (up to 50lbs), and one bench, no machines, no cables, no exercise ball, but a Brita hydration station and is open 24/7. The pool is small (when there's several ppl swimming) depth 1.2m. Quite cold and is open till 10pm. A step up from continental breakfast, but not a fan of the deli meat ham in the warm water!! All in all, a wonderful stay and have already returned since last visit.