I have had a few warranty wiring harness issues and the shop got me in and fixed up when other dealerships can't even get me in to diagnose the problem for weeks - no tail lights is NOT an option! Service Dept definitely earned my business as I travel a lot for work and I will plan all of my regular maintenance and I live in Cincinnati - 30k in 9 months so regular visits read more

The folks in service are very courteous and customer oriented. They went above and beyond to fix an issue with my 20-year-old Dakota. Kudos to Ryan who was always courteous and helpful, even though he is obviously very busy on any given day. He seemed genuinely excited to see such an old, high-mileage vehicle in the shop and offered advice on monitoring it to make sure I get the most out of it. These guys turned what was a frustrating experience in finding parts and getting the repairs done into a good outcome. It is always encouraging to see a local business serving folks at such a high level. read more

The service folks are super friendly and try really hard to take care if customers. They went above and beyond to fix a problem with my 20-year-old Dakota. Kudos to Ryan for his customer service and ability to stay on top of what is obviously a demanding work day for him. read more

Best experience I have ever had buying a car hands down. I drove all the way from Lawrenceburg Indiana because they had a Toyota Prius C that I had been looking months for and their price was drastically lower than any other place that had them. Ritchie my salesmen and Keith the Finance manager were so kind and courteous, and so helpful in every way. When I came down the next day to pick up my car they even waited 30 minutes passed closing time for me to pick it up. You know you are dealing with good people when you see that they have two office cats they took in that were strays living outside the dealership. read more

It was a great car buying experience. They encouraged me to drive as many vehicles as I wanted. I ended up with the very first one. When it got down to the deal, they explained all the ins and outs. and made me feel comfortable. Everyone was friendly, no pressure and I love my new car. read more

I planned on buying a 2008 Cherokee limited here. Setup the whole deal with salesman John Back. Told him I was a disabled veteran, he said he would help me out. He described the vehicle, said a little scratch and one small door ding. He read me the carfax which sounded good. I told him I would not buy a car with a dirty carfax or one that has been wrecked. I book a next day flight to kentucky, paid one of his buddies 75 bucks for a ride to the dealership. Arrived at the dealership and he told me he screwed up and read me the wrong carfax. Said the vehicle has been wrecked, but repaired. I checked out the whole vehicle, there was not 1 good panel on the whole vehicle. Bad paintwork, bad bodywork, cheap new tires, front bumper falling off, the list goes on and on. John said he did not see any of this each time he looked the vehicle over. They said they would not cover any of the expenses I incurred. I had to book a rental car and drive 500 miles back to raleigh. Now they are threatening me if I post reviews, but this is what reviews are for. I sent a formal letter to the owner describing the situation, but received a phone call from the same lying salesman. They tried to screw me, and thought I would buy the vehicle anyways since I was so far from home. I do not recommend this place to anyone. They are liars, scammers, and are not very nice people. I never even received a simple apology from any of them for their screwup. Save yourself the hassle, go to a reputable place. read more