Very honest! I would have believed them if they called and said I needed new brakes and rotors, but it turns out mine just had some buildup and something else minor causing them to squeak. I appreciate the honesty and not being taken advantage of as I'm a female that knows next to nothing about cars. I highly recommend them!!! read more

Hello, this is Miss Goldie and I just have to say that I love these guys! They are the most honest and efficient mechanics you'll ever find in Kentucky! I never write reviews, but I am so happy to with these guys. They have always treated me fair, even though I come in as a lady and I am never disappointed in the service or the price. read more

We were traveling on the highway, and our car started shaking violently and would not accelerate. We called the nearest mechanic and were so happy it was Athens. Everyone was so lovely and quick to repair. All said and done, we are on our way. God bless Cotton and the guys! read more

Highly recommend- quality, honest and fast service. Had my car for a day, did a complete tune-up and it's never ran smoother!

I had my car towed to Athens Service Center based on a recommendation. I dialed the number after a crazy work day and my car dying and Cotton immediately made me laugh, lowered my blood pressure and put me at ease. That's excellent customer service. Then, he got to my SUV in a timely manner, explained everything they were doing and charged me more than a fair price. As long as we live in Lexington, I will bring vehicles to Cotton and I highly recommend them. read more

The times I've gone there I received very good service and they got you taken care of in a timely matter. Will do business with them again. read more

A hole in the wall auto repair joint, Athens auto is not your dealerships repair center. The place is just out Richmond rd, about a 15 min drove outside Lexington. When you get To Athens you can't miss the place. ( the town is 2 blocks long) There are cars parked every which way to fit into their lot and there is usually someone outside smoking a cigarette. If your looking to have a nice sit down in a waiting area, Perhaps a cup of coffee , the daily talk show on the TV or perhaps CNN this place isn't for you. There are usually quite a Few gentlemen hanging around the "waiting area" and they will usually offer you a chair , and you reading choice is a phone book, From 1999. If you are lucky the radio may even be on! All this, in my opinion, adds to the place ;) We usually just drop or cars off for repairs and the few times I have waited I had several children with me so we hung Out in a church parking lot across the street which was probably better than sitting even in the nicest waiting room. Talk to Charlie, who runs the place and is a nice, honest mechanic. read more

Charlie is incredible! They are fair and honest, a really great group of guys. I trust them with all of my cars, always.

This place was such a blessing - car overheated on the side of the freeway with our 2 kids in the back. We were driving from TN back home to WI with a long trip still ahead of us. Thank God we found this place and decided to call. They got a tow to us quickly and then fixed the water pump issue we had within only a couple hours. We were back on the road much quicker than we anticipated and they were great guys with honest pricing. Thank you so much for saving us! read more

Cotton and Charlie are some wonderful guys I had an a/c problem coming from Florida trying to escape hurricane Irma. Not only did they fix my a/c they made me feel at home they didn't even charge me. They told me iv been thru a lot and to consider it a blessing. Iv never met such honest and kind hearted mechanics. They even invited me and the family to their drag racing event we had a blast! I can't thank you guys enough for making us feel like family and for the good memories in Kentucky. Thanks! read more

I won't take my vehicles anywhere else. These are the most honest, most reasonably priced mechanics I've ever used. They're also really nice people! My only complaint is they make it really hard for a guy to get a new truck when they keep the old one running so well. read more

These guys were awesome here! I was driving from South Carolina to North Dakota when I got an ABS /brake light. Called them and they said come on over. Got there they quickly found my problem - the rear differential was empty and it locked up. They found parts and had me in my way in a very reasonable amount of time and gave me such a good price. Great people, great work. So happy I went there!! read more

Thank you for your help and generous service! I was driving from Knoxville to Cincinnati, in a hurry for my Mom's birthday. Had an issue with my wheel well cover (ran over a piece of tire) they fixed it quickly and charged me NOTHING! As a single woman driving by myself, I have had very different experiences ! I'm grateful! Hope I never need to stop but I definitely would and will recommend them generously! read more

Cotton and Charlie Short are wonderful! I love that I can call either and prices are great! Rare find honest mechanics that treat everyone like family! read more

Highly recommended fast great service great people. If you break down on 75 I highly recommend it

I heard good things about this shop, but it was far from the truth. When I arrived I told them what was wrong with the car, so all they had to do was diagnose whether a new part was needed or the old one had just fallen off. This couldn't have taken more than 20 min or so, but they kept my car for over 2 weeks and still hadn't fixed it. The last time I called them he said they had the part but he hadn't had time to get to it yet. I'm sorry, but if a car has been at your shop for 2 weeks it should be in the front of any car you have got since then. Not only did they keep it for over 2 weeks, but I also don't think they know how to use a telephone. I had to call them several times just to see what was going on. The only time they took it upon themselves to call me is when it was finished, which, under normal circumstances, is ok, but not when the car has been there that long. So, to top it all off they charged me $100 more for the part than what I could have got it for at the local parts store. Never in a million years should a service center charge more for a part than what the customer can get it for at a local parts store. At the worst it should have been the same price. This was a ridiculous experience, and my worst out of all the shops I have been to. Very unprofessional and not at all customer service oriented. I will NEVER take any car there again. read more