I visited Michele's after I came back from a long stay I the Caribbean and Florida and I was very…read morehappy to learn that the therapist who treated me some years back was now the owner. I will definitely come back as a regular client because Pauline did a great treatment on my back.Mike

Ingrid is very flexible and knowledgeable. I was suffering from De Quervain's tenosynovitis and was…read morein a lot of pain, with couple of visits she decreased the inflammation and pain. She even advised some home therapies to ease the pain in case it occurs again but I have been in really good shape since I got treatment from her.

Ingrid was not very nice to me at all. I had booked a full body massage with her via email. After I…read moregot there, she made me wait outside for 20 minutes to give her current client more time. When I finally got in, she made me undress and lay on the table for about 10 minutes while she disappeared to go eat lunch. When she finally got back after using up 10 minutes of my paid hour, she informed me that she did not do full body massages. I reminded her about her agreement with me in writing via email, but she flat out refused. After refusing to give me the massage, she explained that she only works with people in pain in specific areas and does not do full body rubdowns. She began doing all sorts of treatments on me to avoid massaging me. There were suctions cups all over my back, when I got home I was badly bruised. She pocked and prodded me, pinched me. She would do this and watch the expression on my face in delight. Ingrid has a really good reputation, but many of the reviews are from friends and family, they are not honest reviews, she can be very devious. She explained to me in her own words that she does not do massages, even after agreeing to it prior to the appointment. She keeps saying how great a masseuse she is, and this means she doesn't have to give massages. I could hardly believe my ears when I was laying there on her table and she was refusing to massage me. She still charged me, but I never got a massage, instead she argued with me insistently, insulted me, told me I didn't know what I wanted, I should want something else, then she told me repeatedly that I should go somewhere else, then she tried to insinuate that I was not getting along with people. This person is down right nasty. Don't waste your money, this woman is not interested in giving massages, which is down right weird for a masseuse. She was very arrogant because according to her she knows what you need and she's not interested in what you want, even if it is just a massage. She's a bully, rude, insulting, and disrespectful. All I got was a bunch of treatments I didn't ask for and I didn't want. I just wanted a massage, but she would not give me one. How strange is that. Don't waste your money, the other reviews on Google are not honest, they are from her friends and family

Amazing Thai massage experience. I finally found one massage therapist that I would go back to for…read moreThai massage. Pat is great and knows exactly what she's doing . Highly recommended.

Amazing massages with Patra! She was recommended to me years ago and now I am a lifer! Thai massage…read moreand Deep massages are excellent!

Great SPA. Really felt like she was there for me, asking if the pressure was ok for me, making sure…read morethat her massage therapy met my expectations. As I expected to be greeted by a smiling staff, followed by a soft relaxing massage, that would make my day brighter. I left with a smile, and a thought that this is a SPA that I will visit again. And I did. The female therapist that provided the service, has a first name that starts with an 'A', so my review is really about this therapist, in this SPA. But the cleanliness and the caring applies to the entire SPA.

Always a treat day when I have time for the spa. Clean rooms - quiet when doing the facials,…read moreetc. and so relaxing. Enjoying Karen on Mondays which are the best day for a treat day. Glad to have it so close by. Thanks Karen and I will see you again soon.

Ok so not the best decor on the planet and not sure how I feel about sitting in my robe in a second…read morewaiting lounge with other robed ladies (never experienced that before and it's kind of weird). Once you get past all that, the spa is great simply because of the variety of services they offer. Any place that uses Dermalogica is on the right track. I only had a little bit of time to devote to a spa so I just went in for a facial. My therapist was seriously amazing. On top of being a great aesthetician, she was really professional yet fun to talk to. Usually I hate being quiet in spas (I know, I'm weird) and she was great about it. She let me start the conversations so that if I wanted to just be quiet and relax, I could have been. Very tactful! So despite the lacklustre decor and ambience, I will give it 5 stars just for the range of services and excellent therapists (from my visit anyway). With 12 options for a facial, a plastic surgeon on call and hydrotherapy on the menu, it's hard to find a comparable spa in Ottawa.

I was only in Ottawa for a limited time and wanted a great massage. However, I read a lot of…read morereviews that were less than favorable about a lot of places in town. Then I found this place and all the reviews were great, which made me a little suspicious. However, I discovered that these reviews for here were true. This is a no games, no funny-business place. Anna was my masseuse and did a fantastic job. She was not only respectful and professional but her technique was incredible. This was the best massage I've had in a long time. Additionally, the receptionist was sweet and friendly, and the place was very clean. I will definitely return if I'm ever in Ottawa. Enjoy!

Absolutely wonderful service, currently here on travel and great deep tissue massage and cupping…read more Highly recommend. Lastly I was able to just do a walk in. 10/10.

I recently booked a 60 minute massage at Relax Massage Therapy at 504 Kent Street. The booking…read moreprocess was pretty seamless and straightforward online - they even have the ability to set up direct billing to your insurance company with a few details entered in their online appointment system. Not knowing any of the massage therapists, I simply chose one at random and lucked out with Marcus Kelly, a recent graduate. He was kind, professional, and had that easy Maritime way with conversation. We consulted on some stiffness in my neck and shoulders and he set to work. I had a wonderful experience and emerged feeling lighter and more flexible. He also gave me good tips about my posture. One thing he mentioned - a pro tip, if you will - is that if you book a massage with him at the Westin (the same company operates both sites), you get access to the pool and the gym also! Will definitely look into that for next time!

I come here to see Alex Belanger. As a national level…read moreathlete, he has helped me countless times with recovery, injuries and ongoing maintenance with training. His knowledge with how the body moves and getting myself back into my sport and training is highly valued. The suggested exercises and stretches he has given are solidly implemented into my training as well. He really takes the time to discuss suggested improvements to my training to optimize my lifting.

Alexandra is amazing+!! Very high quality , intense , deep…read moretissue massages here. Absolutely the only place in ottawa for massage